Models essential service behaviors, such as excellent communication and customer service skills with patients, nursing staff, team members, and visitors, interacting cooperatively and constructively and communicating in an open, honest, gracious and compassionate manner at all times, including person to person, telephone and written forms. Recognize that flexibility is paramount and change is continuous; the team member must embrace, encourage and drive change; approach situations and challenges with an open mind; work rotating shifts according to experience and business needs; be able and willing to be cross-trained in varied positions and performs all other duties as assigned.