Core Responsibilities:Provide direct case management and/or coordinate with case managers in the community to provide continuity of service for individuals and families we serveTransporting clients and being on-site is required per our contract with AAHC, except on designated snow days or when actively transporting a clientOngoing, active outreach to tenants/clientsComprehensive tenant assessments and action plans to achieve goalsOngoing case management for clients, including maintenance of clinical records and progress notesCollaboration with property management to coordinate eviction prevention effortsProvide crisis intervention as neededAssist tenants with accessing needed medical, mental health, substance use, and psychosocial supportsAssist tenants with conflict resolution among tenants and neighborsAssist tenants in developing basic life skills including maintaining an apartmentProvide budgeting/financial literacy supportLink tenants to employment and skill development opportunitiesBuild community and peer support among tenants including participation in community programming activitiesWork with clients in their homes, in community centers, and in the larger communityMeet documentation requirements as dictated by program needEffectively build relationships with local community and external agenciesProvide support with pantry operations at State Cross Desired Skills and AbilitiesSkilled in crisis response situationsStrong verbal and written communication skillsPositive and enthusiastic attitude and strong commitment toward helping those in needStrong organizational skillsInterest and experience in working with individuals who are difficult to engage and refer to traditional programs, ability to engage with individuals in their current stage of change. Successful candidates will demonstrate the ability to effectively work with diverse populations in a non-judgmental waySupplemental Job Duties:Participate in on-call rotation and occasional evening and weekend work as necessaryAttend staff meetings, retreats and professional training sessionsAssist tenants as needed with activities of daily living Required QualificationsBachelor's or Master's degree in a social or behavioral science or relevant field or three years of relevant experienceExperience working with people who are homeless, people with mental illness, chronic health issues, and/or addiction disorders, or similar populationsPhysical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.