Leads the AMNA Customer Engineer (CE) proficiency and Training Digital Checklist (TDCL) adoption program by partnering with managers, training teams, and account stakeholders to improve workforce readiness, certification compliance, onboarding effectiveness, and time-to-proficiency metrics across the region. Drives CE proficiency, certification, and TDCL adoption initiatives across AMNA by establishing reporting cadences, monitoring onboarding and certification progress, facilitating stakeholder reviews, supporting manager engagement, and improving visibility to training completion, onboarding readiness, and workforce capability metrics.