Required Skills: ,Conduct ongoing evaluation of productivity,Advocacy,Negotiation,Confrontation,Conflict Resolution,Assist staff with goal-setting,Employee Evaluations,Hiring process/interviewing skills and techniques,Implement continual performance development,Initiate corrective action plan,Manage staffing within Federal and State scope of practice labor laws - FMLA,Orientation of employees - develop program/oversee process / evaluate effectiveness of orientation,Scope of practice - define, develop and implement role definitions,Staff retention strategies, development, and implementation,Staff reward and recognition,Termination of staff,Advanced directives,Quality Management,Risk Management,Sentinel events-monitoring and reporting,Voluntary /involuntary commitment,Assess customer and patient engagement/ satisfaction,Evaluate performance data,Knowledge of performance improvement tools,Maintain survey and regulatory readiness,Participates in process improvement activities,Respond to outcome measurement findings,Change management - facilitate change,Customer Service,Experience with project management: EMR conversions, new equipment implementation,Centralized staffing,Decentralized staffing,Scheduling,Incident reporting,Knowledge of regulatory requirements- DPH, TJC, OSHA, etc.,Root Cause Analysis process. Aya Healthcare has an immediate opening for the following position: Sterile Processing Tech (SPT) Manager in Ypsilanti, MI.We’ll work with you to build the healthcare career of your dreams.