This permanent, senior matrix-leadership role requires deep program management experience to define the target state, assess the NetSuite-centered environment and potential ERP replacement options, recover and re-baseline in-flight work, lead integrated delivery, and sustain the multi-year modernization roadmap across billing, payments, subscriptions, and related internal and customer-facing business processes. Experience leading and influencing matrix teams across Finance, Product, Engineering, Enterprise Applications, Operations, Security, Data, and third-party partners without direct authority, using strong intellectual capability, emotional intelligence, and executive-level judgment.