Required Qualifications: Bachelor's degree in related field or the equivalent combination of education and experience; Progressively responsible experience in program management, project management, training, student engagement, higher education administration, organizational development, customer experience, educational technology, or related areas; Experience supervising student employees, ambassadors, peer educators, interns, or volunteers; Experience coordinating programs, initiatives, or projects involving multiple stakeholders; Experience planning, organizing, and implementing events, educational programs, outreach efforts, or engagement initiatives; Knowledge of Microsoft Copilot, Microsoft 365 applications, and digital productivity technologies; Knowledge of program management, project coordination, and stakeholder engagement practices; Knowledge of training, education, outreach, or user engagement methodologies; Strong written, verbal, interpersonal, and presentation skills; Ability to lead and coordinate complex initiatives involving multiple stakeholders; Ability to supervise, mentor, and support student employees and ambassadors; Ability to manage multiple priorities and projects simultaneously; and. Preferred Qualifications: Master's degree in related field; Experience working in higher education; Experience managing university-wide initiatives or programs; Experience supporting AI technologies, Microsoft Copilot, Microsoft 365, digital transformation, or technology adoption initiatives; Experience supporting technology adoption, change management, or digital transformation efforts; Experience developing educational programs, workshops, training initiatives, learning resources, or engagement initiatives; Knowledge of artificial intelligence concepts, emerging technologies, and responsible AI practices; Knowledge of higher education environments, student development principles, and academic operations; and.