Service Desk Team Lead GD Information TechnologyService Desk Team LeadArlington, TexasTroubleshoots complex issues and provides incident resolution for all related incidents requiring escalated support or subject matter enterprise within end user hardware and software, to include end user equipment, local and network printers, HDD, and removable media encryption. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.
Service Desk Associate Republic Finance LLCService Desk AssociatePlano, TXSupport and administer Okta for Single Sign-On (SSO), including user access troubleshooting, application assignments, account provisioning/deprovisioning, and configuration management within the Okta administrator portal. Work with a wide range of technologies including Microsoft Windows OS, Microsoft Office Suite, Dell desktops/laptops, Microsoft Surface devices, HP printers, Apple iOS devices, and Cisco VoIP systems.
Solution Architect LTM LtdSolution ArchitectDallas, TX$80,000–$105,000 / yearThe Deskside Support Technician provides handson inperson technical support to end users at the corporate headquarters This role serves as the primary onsite resolver for hardware software and connectivity incidents that cannot be resolved remotely and acts as a key contributor to Field Services quality and the overall employee experience at HQ. Together with over 87,000 employees across 40 countries and our global network of partners, LTM - a Larsen & Toubro company - owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it.
Service Desk Manager Tri-County Electric Cooperative IncService Desk ManagerAzle, TXOperational / Functional Experience Demonstrated experience supporting end-user technology, applications, accounts, and devices, including experience with IT service management, ticketing systems, device management, troubleshooting, escalation, and technology vendors. Ensure timely, professional, and consistent delivery of technology support, including effective intake, prioritization, escalation, resolution, and communication of service requests and incidents; coordinate significant or unresolved issues across Technology & Cybersecurity teams and vendors.
Service Desk Specialist GD Information TechnologyService Desk SpecialistArlington, TexasTo ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
Associate Desktop Engineer CyrusOneAssociate Desktop EngineerDallas, TXCyrusOne’s leading global platform of hybrid-cloud and multi-cloud deployments offers customers colocation, hyperscale, and build-to-suit environments, which help enhance the strategic connections of their essential data infrastructures and support the achievement of sustainability goals. Combining exceptional financial strength, a broad global footprint, and continued investment in key digital gateway markets, CyrusOne provides the world’s largest companies with long-term stability and strategic advantage at scale.
Service Desk Technician Tier 3 / Systems Engineer (MSP) Justice IT ConsultingService Desk Technician Tier 3 / Systems Engineer (MSP)Burleson, TX$95,000–$115,000 / yearWe're proud to be recognized industry-wide, including being named to CRN's MSP 500 Security 100 list and nominated as a 2025 MSP Titans of the Industry finalist for excellence in service and innovation. If you're driven to protect clients, solve complex problems, and contribute to a team that gets it , Justice IT Consulting is the place where your skills will thrive and your career will grow.
Service Desk Technician Tier 2 (MSP) Justice IT ConsultingService Desk Technician Tier 2 (MSP)Burleson, TX$72,000–$82,000 / yearJustice IT Consulting is a premier cybersecurity company and turnkey IT provider serving small businesses, manufacturing, aerospace, and defense contractors throughout Texas. Microsoft certifications, CompTIA Network+ or Security+, CCNA, experience with EDR, MFA, conditional access, SIEM tools, Hyper-V or VMware, and PowerShell scripting.
Temporary Technician II, Service Desk PDS HealthTemporary Technician II, Service DeskIrving, Texas$27.50–$37.30 / hourFull timeOperating with a strong customer-focused approach and excellent communication skills, this role serves as the first point of contact for resolving technical challenges and ensuring a high level of end-user satisfaction. By building a comprehensive understanding of IT support services, the technician minimizes operational disruptions and empowers staff to seamlessly utilize technology in their day-to-day responsibilities.
Technician II, Service Desk PDS HealthTechnician II, Service DeskIrving, Texas$27.50–$37.30 / hourFull timeOperating with a strong customer-focused approach and excellent communication skills, this role serves as the first point of contact for resolving technical challenges and ensuring a high level of end-user satisfaction. By building a comprehensive understanding of IT support services, the technician minimizes operational disruptions and empowers staff to seamlessly utilize technology in their day-to-day responsibilities.
NewAnalyst II Infrastructure Services DXC Technology CoAnalyst II Infrastructure ServicesTX$39,800–$68,300 / yearIn addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.
Service Desk Lead 68939 Hitachi LtdService Desk Lead 68939Dallas, TXStrong understanding of Service Desk performance metrics, including SLA Compliance, First Call Resolution (FCR), Mean Time to Resolve (MTTR), Customer Satisfaction (CSAT), Ticket Reopen Rate, Backlog Aging, Agent Utilization, Quality Audit Scores, and Knowledge Management effectiveness. Working in a fast-paced 24x7 environment, you will collaborate closely with Infrastructure, Network, Cloud, Application, and End User Computing teams to ensure seamless IT operations while fostering a culture of accountability, teamwork, and customer excellence.
Help Desk Technician II Who We Are: YeswayHelp Desk Technician IIFort Worth, TexasResponsibilities: Resolve basic to complex retail site systems, hardware, and software issues to completion; Provide operational support of Yesway retail systems infrastructure including point of sale, back office, credit and fuel network; Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, and configuring systems and applications per defined procedures; Assist in software releases and roll-outs; Participate in onsite regional store migrations; Record, track and document the service desk request problem-solving process; Perform post-resolution follow ups with end users, as required; Develop help sheets and FAQ lists for end users, when applicable; Evaluate documented resolutions and analyze trends for ways to prevent future problems; Escalate problems (when required) and alert management to emerging trends in incidents; Reinforce SLAs to manage end-user expectations; and. Qualifications: Associate’s degree in Computer Science or related field, or equivalent combination of education and experience; Two to four years’ experience in a retail store technology environment including point of sale, fuel, credit, back office and daily book accounting processes required, convenience store technology environment preferred; Proven knowledge of Windows operating systems, PCs, printers, networking hardware, and other hardware, such as hard drives, video cards, cabling, routers, and hubs; Experience using productivity software (MS Office suite and Remote Support Tools); Experience with PDI/Enterprise 8 preferred; High level of personal accountability; Strong written and verbal communication and customer service skills; Proven ability to manage multiple, competing priorities simultaneously; and.
Temporary Technician II, Service Desk Pacific Dental Services IncTemporary Technician II, Service DeskIrving, TX$27.50–$37.30 / hourOperating with a strong customer-focused approach and excellent communication skills, this role serves as the first point of contact for resolving technical challenges and ensuring a high level of end-user satisfaction. By building a comprehensive understanding of IT support services, the technician minimizes operational disruptions and empowers staff to seamlessly utilize technology in their day-to-day responsibilities.
Technician II, Service Desk Pacific Dental Services IncTechnician II, Service DeskIrving, TX$27.50–$37.30 / hourOperating with a strong customer-focused approach and excellent communication skills, this role serves as the first point of contact for resolving technical challenges and ensuring a high level of end-user satisfaction. By building a comprehensive understanding of IT support services, the technician minimizes operational disruptions and empowers staff to seamlessly utilize technology in their day-to-day responsibilities.
Associate Desktop Engineer CyrusOne IncAssociate Desktop EngineerDallas, TXPerform junior-level Microsoft Intune administration, including device enrollment support, device and user group assignments, application deployments, configuration profile assignments, and routine administrative maintenance. The Associate also supports Microsoft 365 and identity-related tasks, maintains technical documentation, resolves escalated endpoint issues, and contributes to desktop engineering projects and technology rollouts.
Associate Desktop Engineer CyrusOne Management ServicesAssociate Desktop EngineerDallas, TexasPerform junior-level Microsoft Intune administration, including device enrollment support, device and user group assignments, application deployments, configuration profile assignments, and routine administrative maintenance. The Associate also supports Microsoft 365 and identity-related tasks, maintains technical documentation, resolves escalated endpoint issues, and contributes to desktop engineering projects and technology rollouts.
Technical Services Analyst Saddle CreekTechnical Services AnalystBurleson, TexasProvide technical support of all networked devices within a Microsoft environment, as well as cloud services (PCs, printers, servers, VoIP telephones, RF bar code scanning units, network/communications equipment, Microsoft Office, etc.) both locally and remotely. Note that if you are viewing this posting on an external job board (such as Indeed, LinkedIn, ZipRecruiter, etc.), unless specifically stated in the posting, the provided salary estimates may not be accurate as they are not provided by Saddle Creek.
Tier 1 Help Desk Technician Cyberlocke, LLCTier 1 Help Desk TechnicianPlano, TX$14–$19The primary job function is to work directly with customers, on-site technicians, carrier service providers, and Tier 2 Technicians to support and troubleshoot circuits, routers, modems, switches, WiFi, VOIP, telephony, firewalls and miscellaneous network attached devices. Basic working knowledge of basic networking technologies, terms, and tools such as but not limited to: OSI Model, Router, Switch, TCP/IP, Telnet, Broadband, WiFi, Ethernet, VOIP, and POTS.
Investment Accounts Associate, Help Desk Robinhood Markets IncInvestment Accounts Associate, Help DeskWestlake, TX$21.30–$25 / hourYou''ll apply strong judgment to determine the right resolution path, coach agents through complex or ambiguous scenarios, and know when a case needs to go further by working with a licensed, higher-risk, or exception-based partner. Guide Customer Experience agents through complex support workflows, including account activation, login troubleshooting, and funding setup, using approved internal resources.