NewHeavy Civil Project Manager / Estimator JobotHeavy Civil Project Manager / EstimatorJefferson City, MO$110,000–$150,000 / yearThe Estimator/Project Manager will lead field staff in construction of the entire project, managing all scopes (Structures, concrete, paving, earthwork, sewer/water), providing leadership to project staff and ensuring quality and timely and on budget completion of projects. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
District Manager DrivelineDistrict ManagerJefferson City, MO$43,888–$45,000 / yearThe ideal candidate will enjoy traveling to retail store locations, engaging with employees and store personnel, and ensuring quality project execution for key merchandising initiatives such as category resets, new item cut-ins, product stocking, audits, and data / photo collection. We are seeking a highly motivated, results-driven Retail Operations Manager to lead a team of 100+ hourly merchandising associates, covering 200+ retail locations within a specific market area.
NewHeavy Civil Superintendent JobotHeavy Civil SuperintendentJefferson City, MO$110,000–$135,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We are a 100% employee-owned multi-faceted contractor who thrives on delivering complex heavy civil projects by developing innovative infrastructure solutions.
Plumbing Estimator (Req #: 70) QuestecPlumbing Estimator (Req #: 70)Columbia, MOCommunicate and collaborate with our Virtual Design Team, Project Managers, Foremen, and Field Superintendent to ensure project success and to promote learning and effectiveness regarding future and current projects. Position Description: At QuesTec, our Estimating Department is responsible for preparing detailed Plumbing and/or HVAC estimates for commercial building projects based on the construction drawings and specifications we receive.
Project Manager Stride, Inc.Project ManagerJefferson City, MissouriThis role ensures seamless implementation of new customers, manages ongoing programs and compliance processes, and drives operational excellence across curriculum, vendor management, and accreditation workflows. This position is virtual and open to residents of the 50 states, D.C. COMPENSATION & BENEFITS: Stride, Inc. considers a person's education, experience, and qualifications, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value when dete
Senior Project Manager CoegiSenior Project ManagerColumbia, MOAI Adoption & Peer Enablement: Adopt and use agency-supported AI tools (including Claude-powered skills) in daily project management workflows; pilot new use cases on lower-risk accounts before scaling, and share lessons learned with peers and leadership. Generous Collaboration: enters new partnerships, sister agencies, or unfamiliar workflows with curiosity rather than skepticism; volunteers context, capacity, and connections without keeping score; leaves new collaborators feeling smarter and more supported.
Project Manager (Hybrid) Missouri LAGERSProject Manager (Hybrid)Jefferson City, MissouriProject Manager Job Functions: Apply project management principles, tools, and best practices to plan, coordinate, and deliver projects that support organizational goals. Serve as a Scrum Master for assigned teams by facilitating Scrum ceremonies, removing impediments, promoting best practices, and supporting continuous improvement efforts.
Project Manager CoegiProject ManagerColumbia, MOThe Project Manager will also support Account Managers and Operations by managing deliverables, keeping production and asset trackers up to date, leading billing and budget actualization, and overall keeping account teams on track. This includes pushing team to focus on deliverable at hand in meetings, asking for updates, helping define if projects are on and off track, and overall making sure teams are unified and on track towards common goals.
Project Manager Columbia CollegeProject ManagerColumbia, MissouriIn compliance with the Higher Education Opportunity Act (HEOA) and the Jeanne Clery Disclosure of Campus Security Policy and Campus crime Statistics Act (Clery Act), the Department of Campus Safety for Columbia College has provided the Annual Security and Fire Safety Report and crime statistics for the main campus and venues nationwide. Proficiency with the following, but not limited to: active listening; speaking; writing; critical thinking; judgment and decision making; monitoring; reading comprehension; time management; coordination; and management of personnel resources.
NewProject Manager - Strategy and Development EquipmentShare.com IncProject Manager - Strategy and DevelopmentColumbia, MOWe're hiring a Project Manager - Strategy and Development at our Corporate Headquarters in Columbia, MO, and we're looking for someone who's ready to grow with us, bring energy and drive to their work, and help us build the future of construction. Key duties involve communicating with officials, tracking deadlines, maintaining confidentiality, and driving cross-functional collaboration, often requiring influence without authority.
Project Manager - Transformers Hitachi LtdProject Manager - TransformersJefferson City, MOIf you thrive in a fast-paced, collaborative environment and enjoy turning complex challenges into actionable plans, this role offers the platform to grow your career while making a tangible impact. This is an exciting opportunity to work at the heart of technological innovation, engaging with global stakeholders and driving progress across multiple locations.
CSM Project Manager University of MissouriCSM Project ManagerColumbia, MO$85,000–$110,000 / yearInitiate an estimated $15 million worth of capital projects related to Education & General Facilities, Residential Life, Missouri Unions, Mizzou Rec and Campus Dining Services and related budgets, advise and manage five- year capital plans for each of these departments. Our team manages campus facilities and infrastructure through services including Engineering, Custodial Operations, Maintenance, Construction, Inventory Management, Sustainability, and Project Management, ensuring seamless daily operations.
PROJECT MANAGER Boone County, MOPROJECT MANAGERColumbia, MO$75,483–$77,771 / yearQualifications: helors degree in Business, Project Mgmt, MIS, Computer Science, or related field (or equivalent combination of education and experience); Strong communication, customer service, analytical, and problem-solving skills; ability to manage multiple tasks, prioritize effectively, and work independently; basic knowledge of project management principles. Preferred Skills: 5-8 years relevant experience, including five years of project management experience; familiarity with formal project management methodologies; demonstrated decision-making, analytical and problem-solving abilities; track record of establishing priorities & meeting deadlines; PMP certification; MBA or equivalent work experience.
Senior Project Manager University of MissouriSenior Project ManagerColumbia, MO$120,000–$135,000 / yearPlan, assign, and manage workload and activities of professional staff, provide assistance and instruction, assure accuracy and completeness, monitor design staff progress with respect to adherence to schedules, expended time on projects, and quality of overall product. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses.
AV Field Project Manager Amplify PeopleAV Field Project ManagerJefferson City, MOFull timeNetworking Certifications: PCNA, Cisco, or equivalent certifications are highly desired to support a growing commercial and phone-system customer base. Known for handling everything from $10,000 residential upgrades to $170,000 custom projects, they provide a one-stop-shop experience for both residential and commercial clients across Mid-Missouri.
Clinical Project Manager - East Coast US - FSP ParexelClinical Project Manager - East Coast US - FSPJefferson City, MORemoteThe Project Manager drives the planning, execution, and delivery of internal initiatives across Study Management functions and reports directly to the Director, Clinical Operations. + Demonstrated end‑to‑end clinical trial management experience across Phase II and Phase III studies, with strong understanding of operational requirements from study start‑up through close‑out.
Construction Project Manager EQUALITY PAINTINGConstruction Project ManagerJefferson City, MOThe ideal candidate is an expert in building methods and has a proven track record of successful construction management projects. In this role, you will oversee all aspects of the construction projects and ensure they progress on schedule and within budget.
Student Marketing Project Manager Columbia CollegeStudent Marketing Project ManagerColumbia, MissouriIn compliance with the Higher Education Opportunity Act (HEOA) and the Jeanne Clery Campus Safety Act (Clery Act), the Department of Campus Safety for Columbia College has provided the Annual Security and Fire Safety Report and crime statistics for the main campus and venues nationwide. Ability to fluently read, write, and understand the English language, one year's experience with CSMAC, graphic design and social media experience, and excellent organizational and communication skills.
Project Manager ServiceMasterProject ManagerColumbia, MissouriThey perform a variety of tasks, monitors and inspects tasks for commercial and residential restoration jobs to ensure completion of drying, demolition and various restoration activities, prepares/reviews documentation to include notes, photos and documents according to company policies and procedures, explains processes used to complete active jobs and next steps to resolution in person to customers, supervise techs assigned to the job. Job Responsibilities Retrieves work orders, checks route for travel, ensures appropriate equipment and supplies are loaded on truck needed for job, arrives to work site.
Project Manager ServiceMaster RestoreProject ManagerColumbia, MO$22–$26 / hourThey perform a variety of tasks, monitors and inspects tasks for commercial and residential restoration jobs to ensure completion of drying, demolition and various restoration activities, prepares/reviews documentation to include notes, photos and documents according to company policies and procedures, explains processes used to complete active jobs and next steps to resolution in person to customers, supervise techs assigned to the job. Retrieves work orders, checks route for travel, ensures appropriate equipment and supplies are loaded on truck needed for job, arrives to work site.
Project Manager nVent Electric PlcProject ManagerFulton, MOWe provide a broad benefits package with meaningful programs for eligible full-time employees that includes: Medical, dental, and vision plans along with flexible spending accounts, short-term and long-term disability benefits, critical illness, accident insurance and life insurance. We offer a comprehensive range of systems protection and electrical connections solutions across industry-leading brands that are recognized globally for quality, reliability and innovation.
Senior Software Project Manager FairComSenior Software Project ManagerColumbia, MOThe ideal candidate has at least five years of experience managing software projects, understands Agile and traditional SDLC methodologies, and can effectively communicate with both technical and non-technical stakeholders. This role is responsible for managing project scope, timelines, resources, risks, and stakeholder communication while ensuring development teams follow a structured software development life cycle.
ForagerOne & Outreach Project Manager University of MissouriForagerOne & Outreach Project ManagerColumbia, MO$53,976–$69,576 / yearUtilize other data (ie, PreAdvising Questionnaire, STAR workshops, lists of students in programs and presenting, HIPs data) to inform strategy for undergraduate research efforts. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses.
Technology Services Project & Administrative Manager Lincoln UniversityTechnology Services Project & Administrative ManagerJefferson City, MOThe position oversees project planning and execution, manages departmental workflows, tracks budgets, and handles requisition processes while serving as a central point for coordinating requests, resources, and communications. The Technology Services Project & Administrative Manager is a key member of the Information Technology Services (ITS) team supporting the Chief Information Officer (CIO) in both strategic and operational initiatives.
Director of Project Management CoegiDirector of Project ManagementColumbia, MOHead the day-to-day operations of Coegi's Project Management Office in partnership with leadership providing resources, guidance, and governance to Project Managers at every level, with active attention to what can be simplified or removed. Seven or more years of progressive project management experience, preferably within a digital media or digital advertising agency, including at least three years in a people-management role with direct responsibility for hiring, performance management, and career development.
Director, Project Management True MediaDirector, Project ManagementColumbia, MOServe as the primary architect for agency-wide tools (including the project management tool, finance/media platform, and cross-agency communication tools), ensuring they are optimized to maximize team efficiency. As a key leadership figure, you will mentor a dedicated team of project management professionals and collaborate cross-functionally to bridge complex media strategies and flawless internal delivery.
Project Management Intern Brown and RootProject Management InternJefferson City, MOPerform project site visits, complete daily reports, field verification, assist with quality control processes, safety observations, collection of project information for change orders, red line and as built documents and other day to day construction project management activities. Currently enrolled university or college student working towards a BS or BA degree in Construction Project Management or associated Architectural or Engineering fields of study.
Technical Director, Project Management WSP Global IncTechnical Director, Project ManagementColumbia, MORemoteProvide PM leadership for small/medium/large scale/more complex high voltage and high voltage and EHV substation, Transmission and Distribution projects ensuring support for preparing and overseeing project detailed design, budgets, forecasts, margins and KPIs, monitoring external events and risk contingencies, ensuring satisfactory performance, and managing the contractual obligations to deliver the project or assigned portfolio of assigned project(s) as defined in the contract and client's expectations. The successful candidate will be responsible for initiating and executing Power Delivery projects, managing and developing client relationships, and marketing POWER''s Power Delivery services to existing and new clients in the respective region.
Project Engineer - Project Farma PerkinElmer US LLCProject Engineer - Project FarmaJefferson City, MOContinually develop technical aptitude of Project Farma's core services within the life science space including but not limited to: Capital Project Management, including Project Controls and Scheduling, Facility Builds, Tech Transfers, Validation Life Cycle, including CQV Process, Computer System Validation, Quality, Regulatory, and Compliance, GxP Automated Systems, Quality Control, including Clinical and Commercial. Provide hands-on support for both clients and Project Farma Team Members in navigating the engineering life cycle of cutting-edge equipment and manufacturing processes including proactively identifying and escalating roadblocks and utilizing critical thinking skills and knowledge of problem-solving skills to identify creative solutions.
Senior Project Controller GEA Group AGSenior Project ControllerColumbia, MO$105,000–$125,000 / yearStrong working knowledge of ERP/Financial Systems & Application • Demonstrated proficiency in Microsoft Office, including advanced Excel skills require • Access or other multi-dimensional analysis experience (ability to build a relational database and queries is strongly preferred) • Experience with reporting tools such as Cognos, Tableau, BW (CBI) or PowerBI (preferred) Microsoft Dynamics or SAP (preferred) • Strong data analysis experience, demonstrating the ability to understand business needs, obtain & validate data, build queries to address targeted analysis, interpret results, root cause anomalies and generate meaningful results • Percentage of Completion Accounting Experience (strongly preferred) • Manufacturing/Costing experience a plus • Finance or accounting professional certification, such as a CPA is a plus • Solid time/project management skills and demonstrated ability to balance multiple tasks • Effective written communication skills, demonstrated technical writing skills through development of training materials, example worksheets for costing and other relevant templates to convey new system functionality to key stakeholders • and ability to "think on your feet" and respond constructively with action-oriented ideas during meetings with Key Stakeholders and Senior Management • Desire to consistently learn and take on additional responsibilities • Knowledge of finance operational cycles, preferably gained through hands-on experience, a plus. • Liaison with Shared Services team to facilitate transactional processing, timely vendor invoice processing, customer billing, collections and accurate financial records • Drive continuous improvement through automation, data modeling, and enhanced reporting to improve visibility and decision-making speed • Coordinate with Accounting team to ensure timely and accurate monthly close and financial ledger • Provide finance expertise to assist others in better understanding financial information to drive better business results.
Quality Control Manager Emery Sapp & SonsQuality Control ManagerColumbia, MissouriHowever, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. The successful candidate will be responsible for developing and implementing quality control policies and procedures, as well as ensuring that all projects are completed in compliance with legal and regulatory requirements.
Technology Alignment Manager GFI DigitalTechnology Alignment ManagerColumbia, MOPhysical demands: While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance, stoop, kneel, crouch or crawl; talk, and hear; the employee must occasionally lift and/or move up to 50 pounds. Innovation : Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.
Aviation Program Manager - Manufacturing The Structures Company, LLCAviation Program Manager - ManufacturingColumbia, MO$80,000As trusted partners to leading aerospace and defense OEMs and Tier 1 suppliers, we connect professionals with career opportunities to grow and excel in aviation, aerospace, and defense. Present product development prototype results and support transitions into recurring production using MS PowerPoint.
Capital Projects and Real Estate Advisory Senior Baker Tilly Advisory Group, LPCapital Projects and Real Estate Advisory SeniorJefferson City, MissouriBaker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston.
Construction Manager II (Dual Posting with Job ID 59992) University of MissouriConstruction Manager II (Dual Posting with Job ID 59992)Columbia, MO$80,000–$110,000 / yearWork closely with University design project managers and design consultants to ensure facility and infrastructure designs are in compliance with the overall programming needs of the University and the end user: ensure contract documents are complete, thorough and accurate; provide expert construct ability analysis. Manage contract construction project schedule to ensure work progresses expeditiously, monitor manpower requirements of both the contractor and the consultant assuring adequate resources are provided; monitor and expedite material and equipment fabrication and delivery to ensure project completion as scheduled.
Columbia, MO Mechanical Engineer Construction Manager SIRISColumbia, MO Mechanical Engineer Construction ManagerColumbia, MissouriCandidates will act as Design and Construction Managers reporting to a Program Manager as well as collaborate and assist VA client staff to provide data, generate reports, as a representative for the client on major healthcare construction projects. Seeking motivated Project Managers/Construction Managers (PM/CM) with a degree in Mechanical Engineering to join our team at a VA Hospital in Columbia, Missouri.
Operations Manager Idexx Laboratories IncOperations ManagerColumbia, MOAn innovation leader in every industry we serve since 1983, our team members help pet owners worldwide keep their companion animals healthy and happy, ensure safe drinking water for billions, and help farmers protect livestock and poultry from disease. Why this role matters: The Operations Manager role in Columbia, MO is responsible for overseeing the direct management and day to day operations of a core location in our BioAnalytics division, where we support over 4,000 research organizations with innovative bioanalytical solutions.
Statutory Accounting Manager - Title Insurance Essent Guaranty, Inc.Statutory Accounting Manager - Title InsuranceColumbia, MONYSE: ESNT) is a Bermuda-based holding company (collectively with its subsidiaries, "Essent") which serves the housing finance industry by offering private mortgage insurance, reinsurance, risk management products and title insurance and settlement services to mortgage lenders, borrowers, and investors to support homeownership. Lead cross-functional teams in day-to-day statutory accounting functions (e.g., ledger maintenance, claims accounting, revenue and asset accounting and associated analysis and reporting (e.g., Form 9 filings, reinsurance reporting, state data calls, and statutory audits, etc.) to meet performance and quality goals.
Assistant Manager Guest Experience | Shoppes at Stadium Lululemon Athletica IncAssistant Manager Guest Experience | Shoppes at StadiumMO$23.19–$31.38 / hourThe Assistant Manager, Guest Experience role is an essential part of the store leadership team, ensuring our team members and guests (i.e., customers) receive a quality experience in our stores every day. Support Store Manager in hiring and building a strong and diverse team that includes team members with various experiences, backgrounds, and skillsets to drive key results and performance.
Sr. Category Manager Stride, Inc.Sr. Category ManagerJefferson City, MissouriThe position requires a strategic and operational leader, responsible for driving category strategy, sourcing execution, contract negotiations, and procurement transformation across key enterprise spend areas, with a primary focus on Marketing, HR, and Finance categories, while supporting broader business needs as a flexible generalist. You will be responsible for developing and implementing category strategies to efficiently source software, goods, and services, negotiate contracts and collaborate with internal stakeholders to deliver high-quality sourcing solutions, while achieving cost savings.
Statutory Accounting Manager Essent Guaranty, Inc.Statutory Accounting ManagerColumbia, MOStatutory Accounting Manager - Columbia MO Skip To ContentBrightMove JobsReturn to Essent.usCareersInterested in joining a fast-paced results-focused company that cares about its employees and is helping shape Americas housing finance industry Essent is currently interviewing for the following open positionsToggle navigationPortal HomeCreate Profile Share This Requisition Statutory Accounting Manager Job Title Statutory Accounting Manager Requisition ID 27777662 Location Columbia MO Other Location Description Essent Group Ltd. NYSE ESNT is a Bermuda-based holding company collectively with its subsidiaries Essent which serves the housing finance industry by offering private mortgage insurance reinsurance risk management products and title insurance and settlement services to mortgage lenders borrowers and investors to support homeownership.
Association Operations Manager OMNI HR SolutionsAssociation Operations ManagerJefferson City, MissouriFull timeThe position does not include supervisory responsibilities and does not own client strategy but plays a critical role in ensuring work is completed accurately, consistently, and on time. The Association Operations Manager operates across multiple engagements and is expected to contribute in both internal coordination and external client-facing settings.
Product Manager - Enterprise Data Shelter Mutual Insurance CompanyProduct Manager - Enterprise DataColumbia, MO$101,504–$125,868 / yearShelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands. • Successful candidates must possess strong interpersonal and problem-solving skills to interface with a wide range of personnel, solve problems, resolve conflicts, and build relationships.
IT Operations & Security Manager FairComIT Operations & Security ManagerColumbia, MOThe ideal candidate is a self-directed, highly organized leader who can think strategically while remaining deeply involved in execution—someone who can build, optimize, and scale IT capabilities to support a growing software business. Own the IT budget, coordinating with both the Finance and Executive teams for future needs, gaining accurate bids from external resources for the best value, and watching current costs accrued through day-to-day activities.
HI Columbia - Guest Experience Manager Quality Oil Company LLCHI Columbia - Guest Experience ManagerColumbia, MOThe Guest Experience Manager serves as the primary Guest Service Champion for the hotel, with a strong leadership presence during peak guest interaction hours - primarily evenings. The Guest Experience Manager is expected to regularly work the desk, cover shifts as needed, and remain flexible to support first shift, second shift, or Night Audit in the event of call-outs or operational needs.
NewAlternate Program Manager SercoAlternate Program ManagerJefferson City, MOActual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance.
Work Week Manager II AmerenWork Week Manager IISteedman, MissouriEnsure online schedule is developed with consideration of current and projected plant conditions, developed in compliance with regulatory requirements, developed with consideration for assessment requirements of ED-ZZ-01129, Callaway Plant Risk Assessment, designed to minimize safety and risk significant equipment out-of-service time, developed in accordance with the Cycle Plan. We take into consideration a variety of factors including, but not limited to, skills, abilities, experience, education, credentials, and internal equity when determining the base salary offered.
Compliance Manager The Kraft Heinz CoCompliance ManagerColumbia, MO$89,800–$112,200 / yearWalk, sit, stand, climb, work near moving equipment, occasionally lift up to 25lbs, operate a computer, keyboard/typing, communicate in-person and via telephone, complete paperwork responsibilities. Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz' strategy and values.
Program Manager – Loan Servicing / Capital Markets Systems (Consulting) SolomonEdwardsProgram Manager – Loan Servicing / Capital Markets Systems (Consulting)Jefferson City, MORemote$80–$90 / hourThis role will lead complex system implementation efforts across loan servicing, capital markets, and investor/loan accounting functions while partnering with business, technology, and integration leaders to drive execution, manage risk, and maintain alignment across workstreams. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, and collaborative individuals who can help us deliver exceptional client service.
Sr. Customer Success Manager F5 IncSr. Customer Success ManagerJefferson City, MO$114,400–$171,600 / yearF5 maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, geographic locations, and market conditions, as well as to reflect F5's differing products, industries, and lines of business. Partner with account teams and internal stakeholders to develop strategies, overcome customer pain points and create success plans that drive & optimize renewals.