Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT – regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. With minimal direction from leadership, this role owns discovery, journey design, validation, and design delivery and guides partners toward intuitive, accessible, and measurable experiences across digital products, offline touchpoints, customer service operations, and the broader brand journey.