Uses positive communication skills, identifies issues, makes suggestions related to access, patient care and patient satisfaction to immediate supervisor and offers solutions for resolution in cooperation with other team members (Providers, PSRs, etc.)Front Desk: Provides assistance to PSRs in resolving issues related to front desk responsibilities including scheduling and telephone management. Provides physical assistance to patients as indicated (e.g., getting onto exam table in exam rooms).Ensures patient is comfortable while waiting in exam room (offers blanket, magazines, etc.)Returns regularly and explains delays to patients waiting in exam rooms.