You'll also answer billing-related phone inquiries, review credit balances for possible refunds, process insurance correspondence and explanations of benefits, submit claims, denials, and rebills accurately and on time, correct patient accounts to support clean claim submission, maintain work queues, communicate with insurance companies regarding claim follow-up, update insurance information, and support patients and payers with professionalism, accuracy, and strong working knowledge of health insurance plans, policies, and procedures. Vancouver Clinic offers medical, dental, vision, life insurance, AD&D, long term disability, health savings account, flexible spending account, employee assistance program, and multiple supplemental benefits (voluntary life, critical illness, accident, hospital indemnity, identity theft protection, legal services, etc.).