p>Simultaneously monitors and transmits on multiple radio channels and multiple transmitters; Maintains contact with and monitors status of field units;
Utilizes System Status Management protocols to ensure optimum geographic coverage through deployment of resources by type and availability;
Following multiple agency protocols: monitors diversion status of all hospitals and specialized units within each hospital;
Operates specialized computer systems to prepare, input, and obtain state/regional fire or emergency medical services activity, resource deployments, and daily fire weather information through WIMS and IROC computer systems.
Answers non-emergency calls for service, determines type of assistance required, and provides appropriate assistance as needed;
Provides pre-arrival medical and fire instructions to callers utilizing established Emergency Medical Dispatch protocols and follows established protocols for Medical and Fire Priority Dispatch program;
Simultaneously receives, keyboards, and transmits information to dispatch fire and emergency medical resources, including aircraft.