Whether through a strategy document, a quarterly review, or a cross-functional presentation, make a clear and compelling case for the platforms impact and direction.6+ years of experience in a role combining technical depth with customer or product engagement, such as solutions engineering, technical product management, application engineering, or a comparable discipline Strong understanding of infrastructure and platform engineering, including data centers, cloud environments, networking, compute, and the services built on top of them Technical fluency sufficient to read and review code, write scripts or prototypes, work with APIs and data models, and contribute meaningfully to architecture discussions Demonstrated ability to build trust with customers, understand their needs deeply, and communicate solutions clearly Strong product instincts, including the ability to evaluate tradeoffs, assess impact, and prioritize based on customer and business value BS in Computer Science, Engineering, or a technical related field, or international degree equivalent Familiarity with IT operations concepts such as asset management, configuration management, or CMDB tools Exposure to security, privacy, and compliance frameworks Comfort with ambiguity and the ability to operate effectively across a broad and evolving set of responsibilities Excellent written and verbal communication skills, with the ability to convey complex technical topics to both technical and non-technical audiences. In this role, you will develop a deep understanding of the problems internal customers face, translate those insights into product direction, onboard new teams onto the platform, support established users, and help stakeholders at every level understand the business value this system delivers.