Customer Experience (Cx) Insights Analyst ManulifeCustomer Experience (Cx) Insights AnalystBoston, MA$73,350–$122,250 / yearWorking closely with senior leaders and cross-functional teams, the analyst will leverage NPS, OSAT, customer research, operational metrics, journey analytics, and AI-enabled tools to generate actionable insights, forecast customer experience performance, and influence strategic priorities. The successful candidate will identify customer friction points across journeys, uncover root causes, align stakeholders around opportunities, and help orchestrate actions that drive measurable improvements in customer experience, loyalty, and advocacy.
Customer Experience (CX) Insights Analyst ManulifeCustomer Experience (CX) Insights AnalystBoston, Massachusetts$73,350–$122,250 / yearWorking closely with senior leaders and cross-functional teams, the analyst will leverage NPS, OSAT, customer research, operational metrics, journey analytics, and AI-enabled tools to generate actionable insights, forecast customer experience performance, and influence strategic priorities. The successful candidate will identify customer friction points across journeys, uncover root causes, align stakeholders around opportunities, and help orchestrate actions that drive measurable improvements in customer experience, loyalty, and advocacy.
Senior Financial Analyst The Phia GroupSenior Financial AnalystCanton, MA$131,061–$135,000 / yearMeanwhile, from a regional perspective, both The Boston Globe and Louisville Business First also recognized our unwavering commitment to upholding an internal culture of inclusivity, enjoyment, and empathy for our valued employees by listing The Phia Group in their respective lists for the Top Places to Work in 2025. Bachelor’s degree or foreign equivalent in Finance, Accounting, Economics, Business Administration, or a related quantitative field plus 4 years of experience with corporate experience with relevant Financial Planning & Analysis.
Data Innovation Research Data Analyst Stata Mass General BrighamData Innovation Research Data Analyst StataBoston, MassachusettsThe framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. Essential Functions: -Provide direct assistance with writing code and assessing results for analytic, programming, computational, and clinical data needs, including data curation, vetting, and assessments.
Customer Experience Analyst SimplisafeCustomer Experience AnalystBoston, MA$80,000–$105,000 / yearHybrid for us means we expect our teams to come together in our state-of-the-art office on two core days, typically Tuesday, Wednesday, or Thursday - working together in person and choosing where they work for the remainder of the week. Originate and lead experimentation aimed at beating those forecasts - partnering with the business to identify test ideas and ensuring rigorous setup and measurement so the business can trust the read.
NewCustomer Experience Analyst SimpliSafeCustomer Experience AnalystBoston, MA$80,000–$105,000 / yearHybrid for us means we expect our teams to come together in our state-of-the-art office on two core days, typically Tuesday, Wednesday, or Thursday – working together in person and choosing where they work for the remainder of the week. Originate and lead experimentation aimed at beating those forecasts — partnering with the business to identify test ideas and ensuring rigorous setup and measurement so the business can trust the read.
Credit Analyst The Travelers CompaniesCredit AnalystBoston, MA$99,100–$163,400 / yearEstablish and maintain effective working relationships with internal and external contacts - including investment community contacts, brokers, clients, billing and collections, and management - regarding credit risk, account documentation, and collateral issues. Within the Business Insurance Credit Risk Management team at Travelers, credit analysts play a critical role in managing the credit risk exposure created by loss sensitive insurance programs.
NewSr. Financial Analyst MonotypeSr. Financial AnalystWoburn, Massachusetts$100,000–$115,000 / yearThis personwill be a keymember of the Strategic Finance team, helping leadership make better, faster business decisions through data-driven insights, financial modeling, and strategic analysis. They have experience collaborating with senior leadership on the development of KPIs, buildingshort termand long-term strategicplansand turning those plans into measurable financial goals.
Student Universe - Financial Analyst (Airline Pricing & Supply) - Boston, MA Flight CentreStudent Universe - Financial Analyst (Airline Pricing & Supply) - Boston, MAMassachusettsDiversity, Equity & Inclusion : Commitment to diversity, equity, and inclusion through initiatives like Diversity Day (paid leave to observe a holiday or cultural celebration of your choice) Employee Resource Groups (Racial Equity, Gender Equity, LGBTQ2IA+, Accessibility, Environmental Justice), DEI education initiatives, and equitable practices, including regular equity assessments and inclusive recruitment protocols. The successful candidate will be a self-starter, critical thinker, effective communicator adept at telling stories with data, possess strong technical and interpersonal skills, with the ability to balance various demands in a timely manner, and likes to have fun.
NewCustomer Insights Analyst Grand Circle TravelCustomer Insights AnalystBoston, MA$110,000–$130,000 / yearIn addition to base pay, this role is eligible for an annual incentive bonus and first-class benefits, which include: Health & wellness: Comprehensive and heavily subsidized medical, dental, and vision plans, plus on-site gym access, holistic wellness sessions, and group fitness classes. Headquartered in Boston MA, and with more than 35 offices globally, more than two million Americans have traveled with our award-winning travel brands: Grand Circle Cruise Line, Overseas Adventure Travel and Grand Circle Travel.
Sr Analyst, Consumer Insights And Analytics Analyst New BalanceSr Analyst, Consumer Insights And Analytics AnalystBrighton, MA$82,000–$105,800 / yearJOB MISSION: The Senior Analyst, Global Consumer Insights & Analytics, will work closely with the Global Consumer Insight & Analytic Pillar leads and supporting stakeholders across business functions to embed consumer insights into our product creation, marketing, channel and Go-To-Market (GTM) processes. We also proudly offer a slate of more nontraditional perks - opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs - that encourage our associates to grow personally as they develop professionally.
Research Analyst Ballentine PartnersResearch AnalystBoston, MassachusettsWorking closely with the private investments operations team to coordinate transaction execution and ongoing portfolio management with legal counsel, fund administrators, accountants, and other service providers. The Research Analyst will assist in identifying opportunities and conducting due diligence across all major private market asset classes including private equity, private credit, and real assets.
NewPrincipal Acquisition Analyst Strategy & Documentation | Active Secret Security Clearance (or higher) Macpower Digital Assets Edge Private LimitedPrincipal Acquisition Analyst Strategy & Documentation | Active Secret Security Clearance (or higher)Bedford, MA$140,000–$165,000 / yearInterpret complex tasks from higher-level organizations (e.g., PEO Staff , Air Staff , DoD Staff , Congressional Staff ), and organize multi-functional team responses. The candidate must have hands-on experience in acquisition reporting (e.g., DAES, MAR, SAR, GAO audits), and knowledge of program and/or financial management is a strong plus.
Financial Analyst Reframe SystemsFinancial AnalystAndover, MassachusettsThrough our vertically integrated delivery model and highly automated microfactories, we deliver climate-resilient homes and buildings with greater speed and predictability than traditional construction. Our cross-disciplinary team brings together architecture, robotics, design engineering, software, factory operations, and field delivery to change how housing gets delivered.
Senior Commercial Insights Analyst Definitive Health CareSenior Commercial Insights AnalystFramingham, MA$77,000–$143,000 / yearHeadquartered just outside of Boston, Massachusetts, Definitive Healthcare operates across North America, Europe, and India, supporting a growing global client base of more than 2,400 customers since our founding in 2011. In this role, you will partner closely with Sales, Marketing, Customer Success, and Finance to build data models and forecasting frameworks - including pipeline conversion and win-rate analysis - that drive revenue growth and operational efficiency.
Senior Enterprise Performance Analyst Care AccessSenior Enterprise Performance AnalystBoston, MARemote$70,000–$90,000 / yearWith programs like Future of Medicine , which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers , which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care.
NewCustomer Insights Analyst Grand Circle LLCCustomer Insights AnalystBoston, MA$110,000–$130,000 / yearIn addition to base pay, this role is eligible for an annual incentive bonus and first-class benefits, which include: Health & wellness: Comprehensive and heavily subsidized medical, dental, and vision plans, plus on-site gym access, holistic wellness sessions, and group fitness classes. Headquartered in Boston MA, and with more than 35 offices globally, more than two million Americans have traveled with our award-winning travel brands: Grand Circle Cruise Line, Overseas Adventure Travel and Grand Circle Travel.
Lead Revenue Operations Systems & Insights Analyst - 11590 Coupa SoftwareLead Revenue Operations Systems & Insights Analyst - 11590Boston, MA$104,000–$145,333 / yearBy submitting your application, you acknowledge that you have read Coupa's Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will bridge the gap between business strategy and data infrastructure, ensuring our RevOps systems-such as Salesforce, Clari, Outreach, Gong and Chorus-are optimized for data quality, reporting, and predictive modeling in Snowflake, DBT and Tableau.
Lead Revenue Operations Systems & Insights Analyst - 11592 Coupa SoftwareLead Revenue Operations Systems & Insights Analyst - 11592Boston, MA$104,000–$145,333 / yearBy submitting your application, you acknowledge that you have read Coupa's Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will bridge the gap between business strategy and data infrastructure, ensuring our RevOps systems-such as Salesforce, Clari, Outreach, Gong and Chorus-are optimized for data quality, reporting, and predictive modeling in Snowflake, DBT and Tableau.
Investment Analyst, Venture Capital Cambridge Associates LLCInvestment Analyst, Venture CapitalBoston, MADue diligence responsibilities include attending and participating in on-site meetings; analyzing a manager's organization, investment strategy, investment performance, and fund legal terms; conducting reference calls with portfolio company CEOs and senior-level professionals; and preparing materials for committee meetings. Job Description Summary: Investment Analysts on the Venture Capital team assist Investment Directors (IDs) in the evaluation of venture capital and growth equity firms and the monitoring of current market conditions for the benefit of Cambridge Associates and its clients.