Supporting the warehouse management team, drives assignments and priorities to the warehouse team, via "Dashboard" management, and acts as liaison to inside customers via incoming/outgoing phone calls, emails, and/or Jira requests regarding customer orders, shipment information, etc. Monitor orders that are about to fall out of our on-time performance commitments; does what's necessary to expedite such orders within the warehouse/fulfillment center, to the point of order fulfillment and customer delivery.