As part of a new site launch, this role requires flexibility and hands-on leadership, including the ability to work additional hours as business needs require, adjust staffing and schedules, develop or refine work processes as customer demand, shipment volume, and the program evolve, and perform other duties as needed to support a successful launch and ongoing operations. Critical Skills: team leadership, operational planning, attention to detail, documentation, inventory control, workflow management, Microsoft Office, warehouse systems, data analysis, judgment, and accountability.