NewLegal Receptionist & Administrative Assistant WGK Personal Injury LawyersLegal Receptionist & Administrative AssistantBaltimore, MD$18–$21 / hourYou will manage phones, greet visitors, handle administrative functions, support firm ownership with technology and day-to-day needs, coordinate with insurance companies and vendors, and assist with light client relations and marketing tasks. Serve as the first line of basic technology support for firm ownership: troubleshoot common issues with email, printers, Microsoft Office applications, and video conferencing platforms (Zoom, Teams) before escalating to an IT vendor.
Receptionist - $50K-$55K - Bethesda, MD Beacon Hill Staffing Group, LLCReceptionist - $50K-$55K - Bethesda, MDBethesda, MD, Maryland$50,000–$55,000 / yearFull timeLearn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.
NewMedical Receptionist Quadrant, Inc.Medical ReceptionistFalls Church, VAConsistent with this commitment, we are dedicated to the employment and advancement of qualified minorities, women, individuals with disabilities, protected veterans, persons of all ethnic backgrounds and religions according to their abilities. Registers new patients with complete and accurate demographics according to procedure.
Medical Assistant - Medical Receptionist Quadrant IncMedical Assistant - Medical ReceptionistSilver spring, MDKeeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays. Consistent with this commitment, we are dedicated to the employment and advancement of qualified minorities, women, individuals with disabilities, protected veterans, persons of all ethnic backgrounds and religions according to their abilities.
Medical Receptionist Mercy Medical Center IncMedical ReceptionistLutherville, MDMercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023-2025) and as one of America's Greatest Workplaces for Women in 2025. Every employee is expected to support the goals and mission of Mercy Medical Center, in particular, the commitment to providing all patients easy access to high quality care, service and value.
NewMedical Receptionist Referral Coordinator Quadrant, Inc.Medical Receptionist Referral CoordinatorBaltimore, MDWork with insurance companies and fill out Prior Authorization forms that include diagnosis, lab results and why a specific medication is required. Work with providers to complete Authorizations with justifications to get approvals for medications that have exclusions from plans.
Medical Receptionist (Bilingual) CAPITAL NEPHROLOGY PCMedical Receptionist (Bilingual)Greenbelth, MDAs a Medical Receptionist , you will be responsible for greeting patients who come in the door, checking them in, and pulling relevant patient files or obtaining new patient information. You will also answer phone calls and direct them to the appropriate place, mail or fax documentation to the appropriate offices, and maintain excellent medical and correspondence records, as appropriate.
NewMedical Receptionist Potomac Pediatrics PCMedical ReceptionistRockville, MDFull timeThat contribution should not be limited by the assigned responsibilities; therefore, this position description is designed to outline primary duties, qualifications, and job scope, but not limit the employee nor Potomac Pediatrics to the work identified. The ideal candidate is outgoing, takes initiative to complete tasks, and communicates well with parents, patients, and coworkers.
Medical Receptionist - Williamsburg ENT and Allergy AssociatesMedical Receptionist - WilliamsburgWilliamsburg, New YorkBacked by over 25 years of experience, Hümi (formerly Quality Medical Management Services USA, LLC, or QMMS USA) specializes in healthcare management and consultancy across practice operations and management, technology, revenue cycle, compliance, HR management, and business applications. Each ENTA clinical office is comprised of world-class physicians who are specialists and sub-specialists in their respective fields, delivering the highest level of expertise and care to patients of all ages.
Substance Abuse Counselor - Master's Degree New SeasonSubstance Abuse Counselor - Master's DegreeBIRMINGHAM, ALFull timeFor over 30 years, New Season Treatment Centers has been a leading national health care service provider of outpatient treatment centers that specialize in providing safe, quality, and best-in-class care for individuals living with Opioid Use Disorder ("OUD"). You’ll work with a collaborative treatment team consisting of our Medical Director, Program Director, Treatment Services Coordinator, Counselors and Nurses to identify and meet the clinical needs of the patient and to assist in their overall well-being.
Medical Receptionist - PCSC Columbia Mental HealthMedical Receptionist - PCSCArlington, VA$19–$21 / hourFull timeAs a Patient Care and Site Coordinator (Front Office Medical Receptionist) you will be the bright first face our clients see as they begin their mental health journey, setting the stage for a positive and welcoming experience. As the heart of our clinics, your role as a motivated administrative professional is key to our mission, offering you the opportunity to make a significant impact from the moment our clients walk through the door.
Front Desk Medical Receptionist Virginia HeartFront Desk Medical ReceptionistFalls Church, Fairfax, VA$21–$25 / hourClick link to view other available openings and locations for our company: https://virginiaheart.hiringplatform.com/list/careers ). When you work with Virginia Heart, you will enjoy a dedicated and experienced staff, competitive wages, excellent benefits and the following rewards and incentives:
Medical Receptionist / Assistant - Spanish speaking Silver Spring Medical CenterMedical Receptionist / Assistant - Spanish speakingsilver spring, MDAs a staff member, you will be preparing for each patient visit by preparing paitent files before their arrival, providing admin support to our Medical providers, Physical Therapists, and support staff, and assisting with incoming referrals, set up of patients' visit schedules to ensure everything runs smoothly for patient care. Prepare for the patient visit, including setting up and pulling charts, setting up insurance guarantors, and collecting copayments.
NewMedical Receptionist - Tysons IR CentersMedical Receptionist - TysonsMcLean, VirginiaAs a Medical Receptionist / Surgical Scheduler, youll play a key role in welcoming patients, checking them in for their appointments, and managing referral calls. Maintain and regularly update scheduling systems so patient records are accurate and complete and can be used to analyze patient/staffing needs and patterns.
Medical Receptionist IR CentersMedical ReceptionistReston, VAAs a Medical Receptionist / Surgical Scheduler, you’ll play a key role in welcoming patients, checking them in for their appointments, and managing referral calls. Strong verbal and written communication skills, with the ability to effectively interact with patients and clinicians regarding scheduling.
NewFront Desk Medical Receptionist The Centers for Advanced Orthopaedics LLFront Desk Medical ReceptionistGaithersburg, MD$22–$25 / hourPart timeGreets patients and assists with necessary admitting paperwork, assembles all charts to ensure they are complete prior to DOS, calls all patients pre-operatively to provide them with pre-operative instructions. Proactively communicates efficiently and collaboratively with providers, nurses, medical assistants, and any other related staff to ensure a team awareness of scheduling, patient details, and potential service delays.
Medical Receptionist for Physical Therapy - Full-time The Centers for Advanced Orthopaedics LLMedical Receptionist for Physical Therapy - Full-timeBaltimore, MD$15–$25 / hourPart timeYou are responsible for creating a welcoming atmosphere by greeting visitors and patients in a timely, friendly manner, preparing patients for their visit, and ensuring that all information necessary for the visit and billing process is complete and accurate. At OrthoMaryland, one of the oldest and most respected orthopaedic practices in the Baltimore metropolitan region, we pride ourselves on continuing a long tradition of providing excellent surgical and non-surgical orthopaedic care to our patients.
Medical Receptionist for Physical Therapy - Full-time MedVanta CareersMedical Receptionist for Physical Therapy - Full-timeBaltimore, MarylandYou are responsible for creating a welcoming atmosphere by greeting visitors and patients in a timely, friendly manner, preparing patients for their visit, and ensuring that all information necessary for the visit and billing process is complete and accurate. At OrthoMaryland, one of the oldest and most respected orthopaedic practices in the Baltimore metropolitan region, we pride ourselves on continuing a long tradition of providing excellent surgical and non-surgical orthopaedic care to our patients.
Medical Front Desk Receptionist Total Womens Health Of BalitmoMedical Front Desk ReceptionistBaltimore, MDIn this role, you will collect patient information, process patient admissions, and be responsible for the general organization and maintenance of patient records. Ensure all patient paperwork is completed and submitted in an accurate and timely manner.
NewMedical Receptionist US Physical Therapy IncMedical ReceptionistRiverdale, MD$17–$20 / hourThe Medical Receptionist is primarily responsible for coordinating all functions necessary for an efficient and productive flow of patients between check-in, treatment, and check-out. Our physical therapists possess the highest levels of skill and expertise and we pride ourselves on providing one-on-one patient care.
Medical Front Desk Receptionist Cirrus iNtegrated Practice ManagementMedical Front Desk ReceptionistReston, VirginiaAs the first point of contact for both patients and referring physicians, our front desk team plays a vital role in creating a positive and professional experience at MRI of Reston. We are excited to welcome a Full-Time Medical Front Desk Patient Coordinator to our fast-paced, outpatient medical imaging center equipped with state-of-the-art technology.
Medical Receptionist Floater - CMA Required TOMORROW HIREMedical Receptionist Floater - CMA RequiredFairfax, VirginiaThe Front Desk Receptionist/MA Floater will be responsible for welcoming patients, collecting essential information and payments, performing administrative and clinical support tasks, and ensuring a smooth and positive experience for patients both in person and over the phone. Must have reliable transportation and willingness to commute to offices in Fairfax (80%), Manassas, Loudoun, Fredericksburg, Germantown, and Maryland (selected locations based on employee's address) - Mileage reimbursement.
Receptionist Johns Hopkins HospitalReceptionistElkridge, MDWe are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices. Requisition #:669408 Location:Johns Hopkins Regional Physicians, Elkridge, MD 21075 Category:Clerical and Administrative Support Schedule:Day Shift Employment Type:Full Time.
Part-Time Receptionist KIPP FoundationPart-Time ReceptionistBaltimore, MDBoth schools are operated by KIPP Baltimore, whose mission is together with families and communities, to create joyful, academically excellent schools that prepare students with the skills and confidence to pursue the paths they choose -college, career, and beyond-so they can lead fulfilling lives and build a more just world. In addition to the high-quality academic opportunities that students receive while attending KIPP Harmony Academy and KIPP Ujima Village Academy, KIPP Baltimore also makes a long-term investment in our students both while they are at KIPP schools and beyond through the KIPP Through College program.
Home Health Office - Receptionist Certified Home Nursing SolutionsHome Health Office - ReceptionistWhite Marsh, MD$15–$19 / hourThis position serves as the first point of contact for applicants, employees, clients, and visitors while providing administrative support to ensure smooth day-to-day office operations. CHNS Training and Staffing Services is seeking a professional, organized, and customer-focused Healthcare Office Receptionist to join our growing team.
Administrative Assistant/Receptionist - ABA Center Flywheel CentersAdministrative Assistant/Receptionist - ABA CenterOwings Mills, MD$20–$24 / hourFull timeYour duties will include scheduling and coordinating sessions, managing inventory and purchases, and assisting in the creation and management of programs to enhance patient care and clinic efficiency. We aim to create a space where children receive care from specialists who provide the expertise, understanding, and compassion needed to help them thrive, while also offering practical assistance to their families.
Medical Data Specialist (Front Desk Receptionist) George Mason UniversityMedical Data Specialist (Front Desk Receptionist)Fairfax, VARequired Qualifications: High school diploma or equivalent; Experience providing effective customer service in a busy office or reception environment; Experience using Microsoft Office, including Outlook and Excel; Knowledge and understanding of front office procedures in a primary care clinic setting; Knowledge of electronic medical records (EMR) and records management; Knowledge of point of service payment processing, patient check-in, and patient-out procedures; Basic understanding of medical terminology; Demonstrated effective interpersonal and communication skills; Demonstrated organizational skills with ability to handle multiple tasks simultaneously; and. SHS provides primary care services and health promotion to eligible students at Mason, including, but not limited to, initial and follow-up assessment, history taking, physical exam of patients, utilization of differential diagnosis, appropriate interventions, consultations, and referrals as indicated, and basic emergency treatment and stabilization.
Receptionist Varite, IncReceptionistWashington, DC$18–$23 / hourWith 850+ global consultants, VARITE is committed to delivering excellence to its customers by leveraging its global experience and expertise in providing comprehensive scientific, engineering, technical, and non-technical staff augmentation and talent acquisition services. An American independent, nonprofit organization that conducts research and development related to the generation, delivery, and use of electricity to help address challenges in the energy industry, including reliability, efficiency, affordability, health, safety, and the environment.
Medical Assistant - (Part Time 24 hours per week with Full benefits and PTO)-Hanover, MD MH Health Care Services PCMedical Assistant - (Part Time 24 hours per week with Full benefits and PTO)-Hanover, MDHanover, MarylandWith nationwide onsite, nearsite, and network health centers, and virtual primary care, Marathon delivers a value-based model that enhances the healthcare experience for members and providers, while driving meaningful cost savings for plan sponsors. The Medical Assistant is a key component of our care team and works closely with a primary care physician to deliver excellent patient care and provide an exceptional guest experience to our patients.
Front Desk Receptionist Floyds 99 Barbershop - Alexandria - King StreetFront Desk ReceptionistAlexandria, VAFull timeWe're in the heart of a buzzing area, just minutes from Bradlee Shopping Center, awesome local eats, and the historic charm of Old Town Alexandria. We're on a mission to deliver the best cosmetology services and treatments possible, and we need a friendly, attentive person to become our full-time Front Desk Receptionist .
Receptionist/Appointment Coordinator Call Center Jim Coleman HondaReceptionist/Appointment Coordinator Call CenterClarksville, MDFull timeEmployee Polygraph Protection Act (EPPA): https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf . The position also serves as the first point of contact for guests arriving at the dealership, greeting customers, checking them in for their appointments, and ensuring they are directed to the appropriate department.
Medical Data Specialist (Front Desk Receptionist) Commonwealth of VirginiaMedical Data Specialist (Front Desk Receptionist)Fairfax, VARequired Qualifications: High school diploma or equivalent; Experience providing effective customer service in a busy office or reception environment; Experience using Microsoft Office, including Outlook and Excel; Knowledge and understanding of front office procedures in a primary care clinic setting; Knowledge of electronic medical records (EMR) and records management; Knowledge of point of service payment processing, patient check-in, and patient-out procedures; Basic understanding of medical terminology; Demonstrated effective interpersonal and communication skills; Demonstrated organizational skills with ability to handle multiple tasks simultaneously; and. SHS provides primary care services and health promotion to eligible students at Mason, including, but not limited to, initial and follow-up assessment, history taking, physical exam of patients, utilization of differential diagnosis, appropriate interventions, consultations, and referrals as indicated, and basic emergency treatment and stabilization.
medical office receptionist Joseph Angelo MD LLCmedical office receptionistBel air, MDThis role is perfect for individuals who thrive in a fast-paced environment and are passionate about providing exceptional patient care and support. Joseph Angelo MD LLC has been serving the Bel Air community for several years, providing top-notch medical care with a personal touch.
NewReceptionist United Surgical Partners International Inc (USPI)ReceptionistAnnapolis, MD$17.78–$25.78Full timeEnsures that required documents are received and documented in the patient’s record, such as Physician orders, result of patient history and physical exams, advance directives, patient bill of rights. Under the day to day general direction of the Manager, the Front Office Receptionist handles and routes all incoming calls and greets patients and patient families.
NewReceptionist- Onsite (Primary Need in Easton & Kent Island; Availability to Work at All Locations Required) United Surgical Partners International Inc (USPI)Receptionist- Onsite (Primary Need in Easton & Kent Island; Availability to Work at All Locations Required)Annapolis, MDFull timeEnsures that required documents are received and documented in the patient’s record, such as Physician orders, result of patient history and physical exams, advance directives, patient bill of rights. Under the day to day general direction of the Manager, the Front Office Receptionist handles and routes all incoming calls and greets patients and patient families.
NewPT Instructor Pool - Business Technology - Healthcare Receptionist Madison Area Technical College DistrictPT Instructor Pool - Business Technology - Healthcare ReceptionistDCMadison College offers degrees, diplomas, apprenticeships and certificates in Architecture & Engineering; Arts, Design & Humanities; Business; Construction, Manufacturing & Maintenance; Culinary, Hospitality & Fitness; Education & Social Services; Health Sciences; Information Technology; Law, Protective & Human Services; Science, Math & Natural Resources; and Transportation. This includes developing a relevant and progressive curriculum, designing and implementing effective learning strategies and environments, delivering instruction of high quality, assessing student learning, advising students, and participating in college service activities at the department, division and college levels.
Front Desk/Receptionist Goshen Medical Center IncFront Desk/ReceptionistMDQUALIFICATIONS: · High school diploma or equivalent · Associate degree in office assistant/medical assistant preferred · Proficient in use of computer Windows based programs, spreadsheets, word processing, and scheduling programs · Ability to address patient concerns/questions in a positive proactive manner · Ability to handle multiple tasks in a professional, organized, and friendly manner · Excellent communication skills · Career Readiness Certificate. This includes verification of insurance and demographic information · Process office visit charges and patient payment transactions in a timely manner according to GMC policy · Complete End-Of-Day reports and reconcile patient accounts with Site leader · Prepare for next days appointments.
NewPT Receptionist United Surgical Partners International IncPT ReceptionistGermantown, MDThis position is responsible for greeting patients, managing check-in and check-out processes, handling scheduling, and supporting daily front desk operations in a fast-paced clinical environment. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.
NewFront Desk Receptionist United Surgical Partners International Inc (USPI)Front Desk ReceptionistTowson, MDFull timeVoluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.
Front Desk Receptionist US Foot and Ankle Specialists CareersFront Desk ReceptionistRockville, MarylandThis role is responsible for a wide range of tasks, including patient service, appointment scheduling, data entry, electronic health record (EHR) management, and patient education. Facilitate patient flow by notifying providers of arrivals, monitoring delays, and communicating updates to patients and staff.
Equine Veterinary Receptionist (Care Coordinator) - Manor Equine Hospital PetVet Care CentersEquine Veterinary Receptionist (Care Coordinator) - Manor Equine HospitalMD$16.75–$20.47 / hourClassification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. The Care Coordinator is responsible for greeting and directing hospital visitors, answering all incoming phone calls and relaying messages accurately, maintaining client and patient records and files, and handling payments and invoices according to established policies and procedures.
NewVeterinary Receptionist Southern Veterinary Partners LLCVeterinary ReceptionistArlington, VAacceptAllText":null,"rejectAllText":null,"saveText":null,"settingsText":null,"showNewTexts":false}' >" data-css="[data-component="cookie-banner"] { --a-cookieBannerWidget-wrapper-color: #0000004D; --a-cookieBannerWidget-text-font-weight: 400; --a-cookieBannerWidget-label-font-weight: 600; --a-cookieBannerWidget-text-margin-top: 0px; --a-cookieBannerWidget-text-margin-right: 0px; --a-cookieBannerWidget-text-margin-bottom: 0px; --a-cookieBannerWidget-text-margin-left: 0px; --a-cookieBannerWidget-text-padding-top: 0px; --a-cookieBannerWidget-text-padding-right: 0px; --a-cookieBannerWidget-text-padding-bottom: 0px; --a-cookieBannerWidget-text-padding-left: 0px; }">. When you step outside the hospital, you find a sophisticated metropolitan area providing both professional opportunities and stimulating recreational options, making Arlington an ideal home base for veterinary professionals seeking a high-quality community.
NewReceptionist Virginia Cancer SpecialistsReceptionistReston, VirginiaVirginia Cancer Specialists, an affiliate of McKesson Specialty Health and US Oncology, a leader in Cancer care, is seeking a highly energetic and enthusiastic Full Time Receptionist for our Reston office who is organized, self-motivated, responsible and multi-tasker with great customer service skills and attention to detail . OVERVIEW: Under direct supervision, our Receptionists are responsible for greeting patients and visitors in a prompt, courteous, and professional manner, and serving as a liaison between patient and medical staff.
Receptionist Southern Veterinary Partners LLCReceptionistFairfax, VA$21–$27 / houracceptAllText":null,"rejectAllText":null,"saveText":null,"settingsText":null,"showNewTexts":false}' >" data-css="[data-component="cookie-banner"] { --a-cookieBannerWidget-wrapper-color: #0000004D; --a-cookieBannerWidget-text-font-weight: 400; --a-cookieBannerWidget-label-font-weight: 600; --a-cookieBannerWidget-text-margin-top: 0px; --a-cookieBannerWidget-text-margin-right: 0px; --a-cookieBannerWidget-text-margin-bottom: 0px; --a-cookieBannerWidget-text-margin-left: 0px; --a-cookieBannerWidget-text-padding-top: 0px; --a-cookieBannerWidget-text-padding-right: 0px; --a-cookieBannerWidget-text-padding-bottom: 0px; --a-cookieBannerWidget-text-padding-left: 0px; }">. Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
Veterinary Receptionist (Care Coordinator) - The Regional Veterinary Referral Center PetVet Care CentersVeterinary Receptionist (Care Coordinator) - The Regional Veterinary Referral CenterSpringfield, VA$20–$23 / hourThe Regional Veterinary Referral Center in Springfield, Virginia is a premier 24/7 emergency and specialty hospital serving pets across Northern Virginia, Washington DC, and Maryland through nine dedicated specialty departments staffed by board-certified specialists — each with at least three years of additional post-doctoral training beyond veterinary school. Their comprehensive specialty services span oncology, surgery, internal medicine, neurology, cardiology, dermatology, rehabilitation, and emergency/critical care, making this one of the most resource-rich specialty environments in the Mid-Atlantic region.
Part Time Veterinary Receptionist (Care Coordinator) - Emergency - Hope Advanced Veterinary Center PetVet Care CentersPart Time Veterinary Receptionist (Care Coordinator) - Emergency - Hope Advanced Veterinary CenterVienna, VA$16.65–$20.34 / hourWith a team of board-certified specialists spanning oncology, internal medicine, ophthalmology, cardiology, surgery, and neurology, Hope provides some of the most comprehensive specialty care available anywhere in the Mid-Atlantic region. Hope Advanced Veterinary Center in Vienna, Virginia has been the trusted destination for specialty and emergency veterinary care in the greater Washington, DC area for more than 30 years, operating 24/7, 365 days a year.
Temporary Receptionist Lee Hecht HarrisonTemporary ReceptionistColumbia, MD$21–$23 / hourMaintaining Reception and Breakroom areas: Keep the reception, conference room and breakroom areas clean, organized, and presentable, stocked with necessary supplies. LHH is seeking a Receptionist to be the first point of contact, providing a welcoming and professional first impression at our client's highly secure facility in Columbia, MD.
Receptionist Pacific Dental Services IncReceptionistFalls Church, VA$17–$24 / hourThe receptionist should demonstrate a warm and approachable disposition to each patient in every interaction either on the phone or in person consistently providing a Perfect Patient Experience (PPE) and creating Patients for Life (PFL). The primary role of the Receptionist involves helping to get patients into the office, connecting with them on the phone or in person and greeting patients and guests in a professional, friendly and hospitable manner.
Part-Time Sales Receptionist Milan Laser Hair RemovalPart-Time Sales ReceptionistLaurel, MDCultivate and nurture lasting relationships throughout their journey, creating a welcoming and supportive environment that encourages ongoing engagement and loyalty. Answer incoming phone calls, schedule and confirm appointments, communicate with clients, and maintain and update client records.
Medical Receptionist/Assistant Jeannine E George D P M P CMedical Receptionist/AssistantEllicott City, MDAs a Medical Secretary, you will be responsible for greeting patients who come in the door, checking them in, and pulling relevant patient files or obtaining new patient information. You will also answer phone calls and direct them to the appropriate place, mail or fax documentation to the appropriate offices, and maintain excellent medical and correspondence records, as appropriate.