American Title Service AgencyNewReceptionist, Front Desk - Join Our Team in the Beautiful Biltmore Area American Title Service AgencyReceptionist, Front Desk - Join Our Team in the Beautiful Biltmore AreaPhoenix, AZThis is more than just answering phones — you’ll help create a warm, efficient, and positive environment for our clients, guests, and team. Answer phone, greeting caller with a friendly tone, and transfer calls or answer questions timely.
PrideStaffReceptionist and Client Care Representative PrideStaffReceptionist and Client Care RepresentativeScottsdale, AZ$24–$26 / hourSuite(Email, Text, Google Sheets, Document sharing),Electronic phone systems(Vonage, RingCentral), Virtual Meetings (Zoom, Google Meet) financial planning software. managing assets; you are managing the transition into a client’s golden years, providing a.
PrideStaffFront Desk Receptionist PrideStaffFront Desk ReceptionistTempe, AZ$20–$24 / hourFull timeThis is a high-visibility role that requires excellent interpersonal skills, attention to detail, and the ability to manage multiple responsibilities in a fast-paced environment. We are seeking a professional and welcoming Front Desk Receptionist to serve as the first point of contact for our organization.
PrideStaff Phoenix Metro - ScottsdaleReceptionist / Client Care Representative PrideStaff Phoenix Metro - ScottsdaleReceptionist / Client Care RepresentativeScottsdale, AZ$24–$26 / hourFull timeOutstanding $$ temp to hire financial growth opportunity for a licensed Life and Health Care person with experiance and dedication to helping those in the retired community and those financially planning for retirement.
CommonSpirit HealthMedical Receptionist CommonSpirit HealthMedical ReceptionistPhoenix, AZEvery day, you will expertly manage patient reception, coordinate essential administrative tasks, leverage technology for seamless operations, and thoughtfully guide diverse patient populations, ensuring they feel at ease and understand their care instructions. Performs various clerical duties to include: Maintain departmental deposit logs, prepare routine schedules and reports, utilize analytical skills necessary to maintain provider schedules.
Foothills Sports Medicine Physical TherapyNewCare Coordinator (Medical Receptionist/PSR) Foothills Sports Medicine Physical TherapyCare Coordinator (Medical Receptionist/PSR)Mesa, Arizona$17–$17.50 / hour
Advanced Dermatology & Cosmetic SurgeryMedical Receptionist - Gilbert, AZ Advanced Dermatology & Cosmetic SurgeryMedical Receptionist - Gilbert, AZGilbert, AZDuties include but are not limited to: Facilitating the efficient and timely entry of the patient to the office setting; Greeting all patients in a professional manner; Handing out appropriate literature and information & forms to be filled out by patient; checking for accuracy and completion; Copying insurance ID cards and drivers licenses as well as several other general office activities related to medical practice. This person will be responsible for pulling and filing patient records; frequent telephone communication with patients including outreach and scheduling support; new patient chart set-up; other duties as assigned by the Office Manager.
Comfort Dental East MesaMedical Receptionist Comfort Dental East MesaMedical ReceptionistMesa, ArizonaResponsibilities: Guest services – Welcome guests, employees, and clients who arrive at the office and clarify the purpose of their visit and who they want to see. Answer all phone calls and emails sent to the main office and provide inter-office messages as requested.
One Medical of NY, PCMedical Receptionist One Medical of NY, PCMedical ReceptionistSurprise, AZWhat you''ll likely work on: Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary. As a Medical Receptionist, internally known as a Member Support Specialist at one of our offices presently focused on our Senior Health member population (age 65+), you will be an ambassador for patients in office, with a mastery of human connection and a strong drive for service.
United Vein & Vascular CentersMedical Receptionist United Vein & Vascular CentersMedical ReceptionistPeoria, ArizonaThe Medical Receptionist (Patient Services Coordinator) is responsible for greeting patients upon arrival, signing them in for their appointment, obtaining insurance information, providing forms, processing payments, and scheduling appointments. United Vein & Vascular Centers is a life-changing healthcare innovator that is rapidly expanding access to state-of-the-art, minimally invasive vein and vascular care as we grow our footprint across the country.
One Medical of NY, PCFloat Medical Receptionist One Medical of NY, PCFloat Medical ReceptionistGlendale, AZWhat you''ll likely work on: Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years.
Arizona Humane SocietyBilingual Clinic Receptionist Arizona Humane SocietyBilingual Clinic ReceptionistPhoenix, AZWhile performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl. Our energetic, friendly and self-motivated receptionists are responsible for greeting all customers with a friendly smile, maintaining first and last impressions in the lobby, and managing high-volume calls and appointment scheduling.
Thunderbird Senior LivingFront Desk Receptionist Thunderbird Senior LivingFront Desk ReceptionistGlendale, Arizona$16–$18 / hourAs part of Stellar Senior Living’s continued efforts to maintain a safe environment for all employees, residents, families, and visitors, Stellar strongly encourages its employees to receive an FDA-approved COVID-19 vaccination, as well as any subsequent booster doses, as recommended by the Centers for Disease Control and Prevention (CDC). We are seeking for a happy, outgoing, and energetic Front Desk Receptionist to join and lead our dining team at a large senior living community in Thunderbird Senior Living.
Lighthouse Psychiatry Brain Health CenterFront Desk Receptionist (Scottsdale) Lighthouse Psychiatry Brain Health CenterFront Desk Receptionist (Scottsdale)Scottsdale, Arizona$17–$20Administrative Assistant, Medical Office Assistant, Front Desk Receptionist, Patient Services Representative, Behavioral Health Administration, Psychiatry Office, EHR/EMR, Scheduling, Medical Records, HIPAA, Insurance Verification, Copay Collection, Healthcare Administration, Clinic Operations, Arizona Healthcare Jobs, Gilbert AZ, Scottsdale AZ, Mesa AZ, Phoenix AZ, Tempe AZ, Chandler AZ, Queen Creek AZ, San Tan Valley AZ, East Valley AZ. Our integrative services including psychiatric medication management, counseling, TMS, qEEG, Spravato, ketamine, ADHD testing and treatment, and clinical research of novel treatments.
Phoenix Urban Indian Health Board, Inc.; Indian Community Health Service, Inc.NewMedical Front Office Receptionist Phoenix Urban Indian Health Board, Inc.; Indian Community Health Service, Inc.Medical Front Office ReceptionistGuadalupe, AZThis includes greeting patients in a positive and friendly manner, answering all incoming phone calls, appointment setting, updating patient information, verifying eligibility for the Arizona Health Care Cost Containment System (AHCCCS) or other patient payment sources, collecting payment from patients, and other clerical duties. Knowledge of general office procedures including answering phone calls, directing calls, photocopying, faxing, typing, Microsoft Office programs including Excel, Word, and Outlook, etc.
LifeStance Health IncMedical Office Receptionist (Rover) - $500 Sign On Bonus LifeStance Health IncMedical Office Receptionist (Rover) - $500 Sign On BonusScottsdale, AZ$19.25–$20.25 / hourLifeStance is a national provider of mental healthcare services focused on evidenced-based, medically driven treatment services for children, adolescents and adults suffering from a variety of mental health issues in an outpatient care setting, both in-person at its 550+ clinics nationwide and through its digital health telemedicine offering. Relationship Building Establish and maintain positive working relationships with others (internally and externally) Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.
Lighthouse Psychiatry Brain Health CenterReceptionist (Gilbert) Lighthouse Psychiatry Brain Health CenterReceptionist (Gilbert)Gilbert, Arizona$17–$20Our integrative services including psychiatric medication management, counseling, TMS, qEEG, Spravato, ketamine, ADHD testing and treatment, and clinical research of novel treatments. About Lighthouse Psychiatry Brain Health Center:Lighthouse Psychiatry is dedicated to providing a patient-centric and quality-focused experience that is grounded in safety, personalization, innovation, and clinical research.
Arbor TherapyReceptionist - Bilingual Arbor TherapyReceptionist - BilingualChandler, AZWe are currently seeking a passionate and dedicated receptionist to join our growing team, responsible for answering phones, greeting clients, collecting payments and updating appointments. From team appreciation events and wellness initiatives to fun giveaways and thoughtful celebrations, we create space for connection, recognition, and joy-because a great team starts with a great environment.
Serenity Mental Health CentersOffice Receptionist Serenity Mental Health CentersOffice ReceptionistGilbert, ArizonaTrigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having responsibility to support these patients may be triggering for some people. Your attention to detail and proactive approach will contribute to a smooth and seamless client journey, leaving a lasting positive impression on everyone who visits our clinic.
ArchWell Health LLCMedical Receptionist ArchWell Health LLCMedical ReceptionistApache Junction, AZThis individual will serve as a guide for the member from the moment they arrive to the moment they leave our centers, ensuring every member has a positive experience and has their care needs met. The ideal candidate will have a strong customer-service orientation, be passionate about senior care, and never hesitate to go the extra mile to ensure a positive member experience.
Banner Rehabilitation Hospital – WestReceptionist Banner Rehabilitation Hospital – WestReceptionistPeoria, Arizona$17.50–$24 / hourOur Inpatient Rehabilitation Hospital is committed to providing exceptional and compassionate care to best address the medical, physical, emotional, and vocational challenges for individuals with brain injuries, spinal cord injuries, neurological disorders, orthopedic issues, amputation, and multiple traumas. Ensures/informs all visitors sign in and wear a visitor’s pass when entering the building supplied by the receptionist.
ARNOLD MACHINERY COMPANYRECEPTIONIST- MATERIAL HANDLING (46052) ARNOLD MACHINERY COMPANYRECEPTIONIST- MATERIAL HANDLING (46052)Glendale, AZWeve built the most comprehensive machinery support team in the western United States, and our associates are essential in upholding our reputation in the marketplace. Manage daily office tasks, including answering and directing phone calls and greeting walk-in customers.
Camping World Holdings IncReceptionist Camping World Holdings IncReceptionistSuprise, AZ$14–$17.56 / hourThe pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. Camping World is currently seeking a highly motivated and forward-thinking Receptionist to join our team!
Phoenix Urban Indian Health Board, Inc.; Indian Community Health Service, Inc.Dental Front Office Receptionist Phoenix Urban Indian Health Board, Inc.; Indian Community Health Service, Inc.Dental Front Office ReceptionistPhoenix, AZThis includes greeting patients in a positive and friendly manner, answering all incoming phone calls, appointment setting, updating patient information, verifying eligibility for the Arizona Health Care Cost Containment System (AHCCCS) or other patient payment sources, payment collection, payment processing, and other clerical duties. Knowledge of general office procedures including answering telephone calls, directing calls, photocopying, faxing, typing, Microsoft Office programs including Excel, Word, and Outlook, etc.
Southern Veterinary Partners LLCReceptionist PT30 Southern Veterinary Partners LLCReceptionist PT30Gilbert, AZ$18–$20 / houracceptAllText":null,"rejectAllText":null,"saveText":null,"settingsText":null,"showNewTexts":false}' >" data-css="[data-component="cookie-banner"] { --a-cookieBannerWidget-wrapper-color: #0000004D; --a-cookieBannerWidget-text-font-weight: 400; --a-cookieBannerWidget-label-font-weight: 600; --a-cookieBannerWidget-text-margin-top: 0px; --a-cookieBannerWidget-text-margin-right: 0px; --a-cookieBannerWidget-text-margin-bottom: 0px; --a-cookieBannerWidget-text-margin-left: 0px; --a-cookieBannerWidget-text-padding-top: 0px; --a-cookieBannerWidget-text-padding-right: 0px; --a-cookieBannerWidget-text-padding-bottom: 0px; --a-cookieBannerWidget-text-padding-left: 0px; }">. Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
Southern Veterinary Partners LLCVeterinary Receptionist Southern Veterinary Partners LLCVeterinary ReceptionistGoodyear, AZacceptAllText":null,"rejectAllText":null,"saveText":null,"settingsText":null,"showNewTexts":false}' >" data-css="[data-component="cookie-banner"] { --a-cookieBannerWidget-wrapper-color: #0000004D; --a-cookieBannerWidget-text-font-weight: 400; --a-cookieBannerWidget-label-font-weight: 600; --a-cookieBannerWidget-text-margin-top: 0px; --a-cookieBannerWidget-text-margin-right: 0px; --a-cookieBannerWidget-text-margin-bottom: 0px; --a-cookieBannerWidget-text-margin-left: 0px; --a-cookieBannerWidget-text-padding-top: 0px; --a-cookieBannerWidget-text-padding-right: 0px; --a-cookieBannerWidget-text-padding-bottom: 0px; --a-cookieBannerWidget-text-padding-left: 0px; }">. Known for its gorgeous mountain views and ample sunshine, Goodyear offers an exceptional quality of life centered around year-round outdoor activities, including hiking, golfing, and spring training baseball.
LifePoint Health IncReceptionist LifePoint Health IncReceptionistGilbert, AZOur diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. Operated jointly by Lifepoint Health and Dignity Health, the hospital is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier with acute care, rehabilitation, and behavioral health facilities from coast to coast.
Southern Veterinary Partners LLCReceptionist Southern Veterinary Partners LLCReceptionistSan Tan Valley, AZ$17–$21 / houracceptAllText":null,"rejectAllText":null,"saveText":null,"settingsText":null,"showNewTexts":false}' >" data-css="[data-component="cookie-banner"] { --a-cookieBannerWidget-wrapper-color: #0000004D; --a-cookieBannerWidget-text-font-weight: 400; --a-cookieBannerWidget-label-font-weight: 600; --a-cookieBannerWidget-text-margin-top: 0px; --a-cookieBannerWidget-text-margin-right: 0px; --a-cookieBannerWidget-text-margin-bottom: 0px; --a-cookieBannerWidget-text-margin-left: 0px; --a-cookieBannerWidget-text-padding-top: 0px; --a-cookieBannerWidget-text-padding-right: 0px; --a-cookieBannerWidget-text-padding-bottom: 0px; --a-cookieBannerWidget-text-padding-left: 0px; }">. You will benefit from programs in place designed to help you achieve your career goals, whether that involves becoming a credentialed technician, moving into leadership, or accessing internal specialty consultations to elevate your case management skills.
Mesa Implants & Periodontics,LLCNewDental Receptionist Mesa Implants & Periodontics,LLCDental ReceptionistMesa, Arizona$21–$25 / hourAt Specialized Dental Partners, its affiliates, related companies and independently owned supported clinical practices, we are committed to ensuring fair and equitable pay for all employees. Our team is committed to providing compassionate care, building lasting relationships, and creating a warm, supportive environment where patients feel comfortable and valued.
Humana IncReceptionist - Wildflower Humana IncReceptionist - WildflowerPhoenix, AZ$39,000–$49,400 / yearGreet visitors and determine the nature of their visit, issues visitor passes and maintain visitor logs, alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients.
Humana IncBilingual Receptionist Humana IncBilingual ReceptionistPhoenix, AZ$38,000–$45,800 / yearGreet visitors and determine the nature of their visit, issues visitor passes and maintain visitor logs, alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients.
Humana IncReceptionist - Peoria Humana IncReceptionist - PeoriaPeoria, AZ$38,000–$45,800 / yearGreet visitors and determine the nature of their visit, issues visitor passes and maintain visitor logs, alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients.
Humana IncReceptionist - Alhambra Humana IncReceptionist - AlhambraPhoenix, AZ$38,000–$45,800 / yearGreet visitors and determine the nature of their visit, issues visitor passes and maintain visitor logs, alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients.
Milan Laser Hair RemovalPart-Time Sales Receptionist Milan Laser Hair RemovalPart-Time Sales ReceptionistChandler, AZCultivate and nurture lasting relationships throughout their journey, creating a welcoming and supportive environment that encourages ongoing engagement and loyalty. Answer incoming phone calls, schedule and confirm appointments, communicate with clients, and maintain and update client records.
Blue Compass RV LLCRV Receptionist Blue Compass RV LLCRV ReceptionistMesa, AZAt Blue Compass RV, our Receptionist is more than just a voice on the phone or a smile at the front desk, you're the spark that sets the tone for an unforgettable customer experience. Whether you're greeting excited adventurers picking up their next RV or helping team members stay organized, you'll be the heartbeat of the dealership!
Mint CannabisFront Desk Receptionist Mint CannabisFront Desk ReceptionistTempe, AZFull timeWe're looking for a Front Desk Administrator who’s ready to roll up their sleeves (and scan a few IDs) to ensure our consumers feel welcomed, informed, and taken care of from the moment they walk through our doors. If you’ve got customer service experience, attention to detail, and the ability to stay cool when things get busy, we want you at the front line of the Mint experience.
Camping WorldReceptionist Camping WorldReceptionistSurprise, ArizonaThe pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. Camping World is currently seeking a highly motivated and forward-thinking Receptionist to join our team!
Laser Surgery CenterTraveling Medical Front Office Receptionist Laser Surgery CenterTraveling Medical Front Office ReceptionistTempe, AZThe ideal candidate will have excellent customer service skills, strong attention to detail, and the ability to thrive in a fast-paced medical office environment. This position requires travel between our East Valley, West Valley, and Casa Grande locations.
GardaworldAdministrative Receptionist - Security GardaworldAdministrative Receptionist - SecurityPhoenix, AZGardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe, offering a wealth of opportunities to individuals looking to gain experience and develop professionally in a growing industry. This highly visible position requires a strong individual who pays excellent attention to detail, possesses exceptional organizational skills, and has a passion for customer service.
Tort Intake ProfessionalsReceptionist Tort Intake ProfessionalsReceptionistPhoenix, AZReport and coordinate routine office service needs with maintenance, cleaning, IT, and other support teams as needed. - Minimum of 1 year of experience in a receptionist, administrative, or office support role highly preferred.
Arizona College of NursingPart Time Front Desk Receptionist Arizona College of NursingPart Time Front Desk ReceptionistPhoenix, AZThrough the execution of a targeted growth strategy, the college plans to meet the growing demand for nurses by launching campuses in markets where bachelor's prepared nurses are needed. Arizona College of Nursing is a rapidly growing, nursing school that transforms people's lives by preparing them for careers in nursing and improving communities through the care its graduates provide.
PetVet Care CentersVeterinary Receptionist (Client Care Coordinator) - Phoenix Veterinary Referral & Emergency Center PetVet Care CentersVeterinary Receptionist (Client Care Coordinator) - Phoenix Veterinary Referral & Emergency CenterPhoenix, AZThe team includes experienced emergency veterinarians and a board-certified surgical specialist who perform advanced procedures with expertise and compassion — and they are committed to keeping primary care veterinarians informed every step of the way. Phoenix Veterinary Referral & Emergency Center in Phoenix, Arizona is a 24/7, 365-day specialty and emergency hospital, serving as a seamless extension of primary care veterinarians for pets across the greater Phoenix area.
Lee Hecht HarrisonReceptionist Lee Hecht HarrisonReceptionistPhoenix, AZ$20–$21 / hourIn addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. LHH Recruitment Solutions is looking for a Receptionist to start at an amazing construction company located in Phoenix, Arizona.
Do Good DentalDental Receptionist Do Good DentalDental ReceptionistTempe, ArizonaOur established practice offers comfortable, convenient dental services to the surrounding community and is recognized for providing exceptional customer service. Our ideal candidate is a quick learner, self-motivated, highly organized, and eager to create positive experiences!
Lee Hecht HarrisonAccounting Receptionist Lee Hecht HarrisonAccounting ReceptionistPhoenix, AZ$26–$28 / hourLHH Recruitment is working with a construction equipment supply company near the Phoenix airport is seeking an Accounting Receptionist to join their team. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
CenterWellReceptionist - Alhambra CenterWellReceptionist - AlhambraPhoenix, ArizonaGreet visitors and determine the nature of their visit, issues visitor passes and maintain visitor logs, alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients.
CenterWellReceptionist - Peoria CenterWellReceptionist - PeoriaPeoria, ArizonaGreet visitors and determine the nature of their visit, issues visitor passes and maintain visitor logs, alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients.
AZUS Arizona Urology Specialists CNewFront Desk Receptionist AZUS Arizona Urology Specialists CFront Desk ReceptionistPhoenix, ArizonaWe deliver a cohesive approach to urologic care that provides patients with access to experienced specialists, a superb team of healthcare professionals, and the most advanced technology for patient treatments and therapies. The Front Desk Receptionist provides superb customer service to patients & staff and support for the office, independently and with minimal supervision.
AZUS Arizona Urology Specialists CFront Desk Receptionist- Arrowhead AZUS Arizona Urology Specialists CFront Desk Receptionist- ArrowheadGlendale, ArizonaWe deliver a cohesive approach to urologic care that provides patients with access to experienced specialists, a superb team of healthcare professionals, and the most advanced technology for patient treatments and therapies. The Front Desk Receptionist provides superb customer service to patients & staff and support for the office, independently and with minimal supervision.
Nationwide VisionMedical Receptionist- Training Provided! Nationwide VisionMedical Receptionist- Training Provided!Glendale, AZStrong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. A Front Office Specialist is trained to act as the first point of contact, setting the tone for a world class Total Patient Experience.