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As the General Manager ofa quick service restaurant (QSR), you will be responsible for managing the overall day-to-day operations and profitability of a food and beverage concept located inside of a travel plaza on a major highway. This position is charged with operating an assigned quick service restaurant (QSR) and leading a dedicated team that achieves or exceeds the targeted financial and performance metrics.

<img src="https://cc-client-cdn.clearcompany.com/b2c51e87-776e-245a-1c47-210cd1968676/custom-files/90f2eb3c-5a68-6f0a-164c-31c610a2e3be/OL%20logo.png"/>General Manager QSRWhat We DoAt Applegreen, we Refresh Travelers on their Journey…. ApplegreenUSA operates over 80 travel plazas across the Northeast and Midwest that provide convenience, comfort, retail, and an extensive range of delicious food options such as Auntie Anne’s, Burger King, Chick-fil-A, Cinnabon, Dunkin Donuts, Panda Express, Panera, Popeyes, Pret, Shake Shack, Starbucks, and many more.Our Core ValuesOur Core Values are what we stand for. They guide and motivate our attitudes and behaviors to our customers, our suppliers, our business partners, and each other. <ul style="list-style-type:square"><li>Our customers and communities are at the heart of everything we do.</li><li>We value and develop our people. </li><li>We are driven by pace, passion and performance.</li><li>We seek opportunities and embrace change.</li></ul>Benefits<ul><li>Flexible Schedules</li><li>Medical/Dental/Vision Insurance</li><li>Paid Time Off</li><li>401 (k) with Company Match</li><li>Earned Wage Access – Pay on Demand </li><li>Education Assistance</li><li>Employee Referral Bonus</li><li>Meal Discount</li><li>Pet Insurance</li></ul>What You’ll DoAs the General Manager ofa quick service restaurant (QSR), you will be responsible for managing the overall day-to-day operations and profitability of a food and beverage concept located inside of a travel plaza on a major highway. This position is charged with operating an assigned quick service restaurant (QSR) and leading a dedicated team that achieves or exceeds the targeted financial and performance metrics. <ul><li>Lead the day-to-day activities of associates and managers within the QSR to achieve or exceed targeted objectives around sales, speed of service, customer satisfaction, brand standards, and food quality & safety standards. </li><li>Maintain operating budgets, inventory controls, food and labor costs, gross profit, and reporting.</li><li>Ensure the QSR consistently meets or exceeds brand standards and food safety requirements. </li><li>Foster an engaging work culture of learning, development, and recognition.</li><li>Consistently recruit, develop, and retain a strong team to ensure appropriate staffing levels.</li><li>Responsible for the hiring, coaching, training, promotion, disciplinary action, termination, or transfer of the QSR team. </li><li>Monitor and enforce cash handling policies and procedures. </li><li>Ensure compliance with company policies & procedures along with local, state, & federal laws. </li><li>Address customer needs and resolve issues and complaints in a professional and timely manner, ensuring positive and long-term customer relationships. </li><li>Work collaboratively with a variety of support partners such as Brand Partners, Human Resources, Loss Prevention, Finance, and Facilities & Maintenance. </li><li>Maintain seamless, cooperative relationships with business partners, vendors, and the communities. </li></ul>Essential Experience & Skills<ul><li>Ability to operate in and lead a team in a fast-paced environment.</li><li>Demonstrates team management, delegation and issue resolution skills and the ability to multi-task.</li><li>Uses judgment and discretion to resolve less routine questions and problems.</li><li>Proven ability to drive profitable growth while improving customer and associate satisfaction.</li><li>Proficient computer skills.</li><li>ServSafe Certification Preferred</li></ul>Requirements<ul><li>High school diploma or general education development (GED) equivalent</li><li>2+ years of experience as a supervisor or unit-level manager in a quick service restaurant</li><li>Available to work a flexible on-site schedule approximately 50 hours per week including days, nights, weekends, and holidays.</li><li>Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.</li><li>Able to stand and walk for an extended period of time; frequently bend, twist, lift and carry at least 20 pounds.</li><li>Occasionally attend meetings or travel to support other locations. </li></ul>This is not an exhaustive list of all functions that may be required to perform, and the employee may be required to perform additional functions. Additionally, the job responsibilities may change at any time as necessitated by business demands. Equal Opportunity Employer (EOE), Minority/Female/Disabled/Veteran (M/F/D/V), and Drug Free Workplace (DFW).

Applegreen USA Welcome Centers Central Services

General Manager (QSR) - Roy Rogers @ South Midway Travel Plaza

Budgeting

Computer Skills

Consumer Branding

Corporate Policies

Customer Relations

Customer Satisfaction

Customer/Consumer Behavior

Dental Insurance

Exceeded Sales Goal

Facilities and Maintenance

Fast Food

Federal Laws and Regulations

Finance

Financial Metrics

Food Quality

Food Safety

Food and Beverage Industry

Human Resources

Insurance

Inventory Management

Lift/Move 20 Pounds

Loss Prevention

Maintain Compliance

Multitasking

People Management

Performance Metrics

Problem Solving Skills

Profit & Loss

Quality System Requirements (QSR)

Resolve Customer Issues

Restaurant

Retail

Safety Training

ServSafe Certification

State Laws and Regulations

Team Lead/Manager

Time Management

Vision Plan

Willing to Travel

clearcompany

General Manager (QSR) - Dunkin Donuts @ South Somerset Travel Plaza

OTHER

J&J Truck Bodies & Trailers seeks an HR Coordinator who will support the HR Manager by handling day-to-day internal communication, employee engagement initiatives, and payroll/timekeeping processes. The ideal candidate for this role is highly organized, detail-oriented, and enjoys working behind the scenes to keep HR operations running smoothly.

J&J Truck Bodies & Trailers seeks an HR Coordinator who will support the HR Manager by handling day-to-day internal communication, employee engagement initiatives, and payroll/timekeeping processes. The ideal candidate for this role is highly organized, detail-oriented, and enjoys working behind the scenes to keep HR operations running smoothly.Essential Duties and Responsibilitiesinclude the following. Other job-related duties may be assigned in conformance with state and federal regulations:Internal Communications & Employee Engagement:<ul><li>Coordinate and distribute internal communications such as company updates, announcements, and newsletters.</li><li>Assist in planning and executing employee activities, events, recognition programs, and surveys.</li><li>Maintain communication boards, email updates, and other internal messaging platforms.</li><li>Support onboarding communications and helps ensure a positive new hire experience.</li><li>Gather employee feedback and share insights with HR leadership.</li></ul>Payroll & Timekeeping:<ul><li>Process daily timekeeping entries and support payroll preparation.</li><li>Review employee timecards for accuracy, including PTO, holidays, and overtime.</li><li>Follow up with supervisors on missing or incorrect time entries.</li><li>Assist in resolving payroll discrepancies in a timely manner.</li><li>Ensure compliance with company policies and procedures.</li></ul>HR Administrative Support:<ul><li>Maintain employee records and assist with documentation and filing.</li><li>Respond to employee inquiries related to timekeeping, payroll, and general HR processes.</li><li>Help streamline processes and improve efficiency within the HR function.</li><li>Provide day-to-day support to the HR Manager across HR operations and initiatives. </li><li>Asist with audits, reporting, and compliance tracking.</li><li>Support additional HR projects as needed.</li></ul>Education and/or Experience: <ul><li>Associate or bachelor's degree in human resources, Business Administration, Communications, or related field preferred. </li><li>2+ years of experience in Human Resources required.</li><li>Hands-on experience with payroll processing and/or timekeeping systems strongly preferred.</li><li>Experience creating or managing internal communications is preferred.</li><li>Strong attention to detail and organizational skills.</li><li>Excellent written and verbal communication skills.</li><li>Ability to handle confidential information with professionalism.</li><li>Proficiency in Microsoft Office and HRIS/payroll systems. </li></ul>Benefits:<ul><li>401(k) matching</li><li>Dental Insurance</li><li>Employee assistance program</li><li>Flexible spending account</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>#LP

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Recruiter Jobs in Cumberland, MD

General Manager (QSR) - Roy Rogers @ South Midway Travel Plaza Applegreen USA Welcome Centers Central Services

General Manager (QSR) - Dunkin Donuts @ South Somerset Travel Plaza Applegreen USA Welcome Centers Central Services

HR Coordinator Riggs Industries

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