The successful candidate will possess deep experience working within complex enterprise banking ecosystems, with strong exposure to Retail Banking products, customer servicing operations, assisted channels, enterprise system integrations, API-led architectures, and large-scale transformation programs. The role requires a seasoned leader capable of managing business analysis teams, driving release-based Agile delivery, supporting program estimation and budgeting activities, and leveraging AI-powered tools to increase the effectiveness and productivity of the Business Analysis function.