MINIMUM QUALIFICATIONS:• Three or more years' experience in Case Management or Vocational Rehabilitation Counseling in the private sector;• Experience working on Ability One Contracts preferred;• Ability to communicate effectively both orally and in writing; to make presentations and respond to inquiries by management, team, vendors and/or customers;• Human relation skills to build effective relationships with team and internal customers;• Intermediate to advanced computer literacy including knowledge of word processing, spreadsheet, database and presentation software;• Knowledge of business English including vocabulary, spelling, and correct grammatical usage and punctuation;• Mathematical skills to include the ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations;• Ability to establish priorities and solve a wide range of business problems; • Demonstrated customer service, common sense, problem solving and analytical skills;• Flexibility to respond to changing work priorities and handle numerous projects at the same time. PHYSICAL REQUIREMENTS: Employees must have the ability to perform the following physical demands for extended periods of time with or without assistance: Viewing computer screen/monitor • Utilizing keyboard • Answering phone/making calls.