Required qualifications to be successful in this role: Bachelor''s degree in a related field, or equivalent relevant experience if permitted by contract; Basic understanding of monitoring, observability, incident response, and automation concepts; Familiarity with operational support processes and reliability engineering principles; Exposure to scripting, cloud platforms, or container environments is preferred; Strong analytical, organizational, and communication skills; Ability to work effectively in a team environment. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI's legal duty to furnish information.