Military Leave

Prescription Drug Coverage

Professional Development

401K

Employee Referral Program

Flexible Spending Accounts

Employee Events

Retirement / Pension Plans

Life Insurance

Merchandise Discounts

UNKNOWN

ADAPTED_NOW

The Shared Services Representative for our National Service Department will primarily be responsible for ensuring timely follow up on maintenance replacement rentals and roadside related services, while communicating client approval of repairs to maintenance facilities. As we continue to build our team in support of our vision to the be the world’s best and most trusted mobility company, Enterprise Fleet Management, a business line of Enterprise Mobility is excited to announce the opening of a Shared Services Representative!

HOUR

<h3>Overview</h3>As we continue to build our team in support of our vision to the be the world’s best and most trusted mobility company, Enterprise Fleet Management, a business line of Enterprise Mobility is excited to announce the opening of a Shared Services Representative! The Shared Services Representative for our National Service Department will primarily be responsible for ensuring timely follow up on maintenance replacement rentals and roadside related services, while communicating client approval of repairs to maintenance facilities. The Shared Services Representative will also assist with various tasks, projects, and reports related to managing vehicle recalls, historical repair orders, and manufacturer claims. This is a full-time, work from home position, that will allow you to work 100% from your home residence in the Kansas City Metropolitan area. Our National Service Department operates between the hours of Monday through Friday 5a.m. - 9 p.m. CST and Saturday 7 a.m. - 4 p.m. CST. Schedules are based on current business needs and will require working full-time, 40 hours per week. Enterprise Fleet Management also offers a benefits package including paid vacation and choice time days; medical, dental, and vision insurance benefits; dependent spending account, health savings account, life and disability insurance; fertility benefits, Employee Assistance Programs; profit sharing, 401(k) employer match, discounts, and more! The pay range for this position is $17.36 - $18.61 per hour. Pay within the range will be determined based on numerous factors including, but not limited to, relevant education, qualifications, experience, skills, performance, time in position, and business of organizational needs. Company Overview Enterprise Fleet Management is a privately held, full-service fleet management business for companies, government agencies and organizations with medium-sized fleets. With more than 50 fully staffed offices nationwide, our team of experts can assemble a customized or full-service fleet management program that is just right for each business. With a North American fleet of 770,000 vehicles and growing at 5 percent, the opportunity with Enterprise Fleet Management is tremendous. Our business continues to thrive, and we remain committed to the investment in and the development of our people. We do the right thing by our customers and employees every time and in every situation. Not only is that great for business (as seen in our global growth and success) it’s also great for employees.<h3>Responsibilities</h3>Responsibilities include:<ul><li>Monitor the advancement of live jobs by conducting follow ups to vendor partners, clients, and maintenance repair facilities in a timely manner</li><li>Communicate status of live jobs and vehicles out of service at repair facilities by noting internal system and emailing or calling clients</li><li>Identify and escalate customer service opportunities related to roadside assistance or delays in repairs</li><li>Extend replacement rentals to accommodate alternate transportation for fleet drivers</li><li>Consult with, and make recommendations to, clients regarding vehicle repair service progression</li><li>Relay repair approvals to repair facilities on behalf of the client</li></ul>Equal Opportunity Employer/Disability/Veterans     #LI-REMOTE<h3>Qualifications</h3>Minimum Qualifications:<ul><li>Must be 18 years of age or older</li><li>Must live in the Kansas City Metropolitan area or surrounding Missouri or Kansas counties</li><li>Must live in the state of Missouri or Kansas</li><li>One (1) year of Customer Service experience</li><li>One (1) year of administrative support experience</li><li>Basic proficiency with Microsoft Office applications (Word, Excel, and Outlook)</li><li>Must have the ability to meet all work from home technical requirements</li><li>Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future</li></ul>Competency Based Qualifications:<ul><li>Executing</li><li>Customer Service</li><li>Detail Oriented</li><li>Analyzing</li><li>Communication</li><li>Flexibility</li></ul>Work From Home (WFH) Requirements:<ul style="direction:ltr;unicode-bidi:embed;margin-top:0in;margin-bottom:0in"><li style="margin-top:0;margin-bottom:0;vertical-align:middle">Must have reliable and consistent high-speed internet access provided by a terrestrial cable or fiber provider (no DSL or satellite)</li><li style="margin-top:0;margin-bottom:0;vertical-align:middle">High-speed Internet connection with a minimum validated upload speed of 5Mb and download speed of 25Mb is required.  Connection latency must be less than 100ms.  (Please validate using a speed test tool such as <a href="https://nam10.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.speedtest.net%2F&data=05%7C01%7CRichard.F.Heimerl%40efleets.com%7C3b4c506d66444b3fa84b08db93868699%7C6059864a98e849a4b3c0913fa7f9ced9%7C0%7C0%7C638265978235622549%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=%2F1iQqIr%2FuwJrJ3UTkeCC4%2BLJOcDW8MA168EkGaoDwfA%3D&reserved=0" rel="noopener nofollow noreferrer" target="_blank">http://www.speedtest.net/</a>) </li></ul>

ABOUT COMPANY: 
 
A family-owned, world-class portfolio of brands. A global network that spans across more than 90 countries. Some 100,000 dedicated team members sharing common values. And more than 1.9 million vehicles taking our customers wherever they need to go. Any way you measure it, we've become a leader in the transportation service industry. How did we get here? By taking care of our customers, our communities and our employees – and staying true to our mission.
 
 
Working Here
 
 
Our people are the reason for our success. By living out our values each day and providing exceptional customer service, we’ve built a strong culture – one in which we bring honesty and integrity to all we do. We work hard, but never forget to have a little fun in the process. For more than 60 years, our values have been at the root of our success as a team and as individuals.
 
 
Our Values:
 
 
•	Our brands are the most valuable things we own. 
•	Personal honesty and integrity are the foundation of our success. 
•	Customer service is our way of life. 
•	Our company is a fun and friendly place where teamwork rules. 
•	We work hard... and we reward hard work. 
•	Great things happen when we listen... to our customers and to each other. 
•	We strengthen our communities, one neighborhood at a time. 
•	Our doors are open.

Enterprise Holdings

Shared Services Representative - Remote - Fleet Management

Administrative Skills

Automotive Repair and Maintenance

Broadband

Car Rentals

Consulting

Customer Escalations

Customer Support/Service

DSL (Digital Subscriber Line)

Detail Oriented

Email Technology

Facilities and Maintenance

Fleet Management

Government Organizations

Green Transportation

Maintenance Services

Microsoft Excel

Microsoft Office

Microsoft Outlook

Microsoft Word

Rentals

Repair Orders

Team Building

Team Lead/Manager

Test Tools

Time Management

Truck Driver

Vehicle Fleets

Work From Home

Enterprise Holdings US

FEED

Founded in 2002, AutoAlert is the leading automotive software and data mining provider, enhancing customer relationships that lead to repeat sales, service, and increased loyalty. AutoAlert offers a portfolio of innovative solutions that maximize dealership profitability by focusing on customer relationships and creating direct opportunities for meaningful data-driven connections.

YEAR

Account Manager – Quebec Canada (Bilingual French/English)Location – RemoteSalary Range - $70,000 to $100,000 CAD + CommissionTravel Required – Up to 75%Classification – ExemptLeadership Level – GS 5 to GS 7 AutoAlert is the original disruptor in the automotive software space. Our Customer Experience Management (CXM) platform is revolutionizing the dealership-customer relationship, creating direct opportunities for meaningful connections and seamless experiences both online and offline. About AutoAlertAutoAlert offers a portfolio of innovative solutions that maximize dealership profitability by focusing on customer relationships and creating direct opportunities for meaningful data-driven connections. Founded in 2002, AutoAlert is the leading automotive software and data mining provider, enhancing customer relationships that lead to repeat sales, service, and increased loyalty. AutoAlert’s mission is to empower innovative automotive partnerships to improve data-driven customer experiences. AutoAlert is proud to lead the industry in data security, with independently audited high-level security in place via Soc 2 Type 2 and ISO/IEC 27001:2013 certifications. Role DescriptionThe Account Manager is a consultative, proactive engagement position with the primary responsibility of client retention and success. You are responsible for enhancing client knowledge and usage of the AutoAlert platform(s) in a consultative and empowered, pro-active approach. You will be charged with client retention, market growth, and maintaining strong relationships with your assigned dealer partners. You are a team player with strong problem-solving skills and an innovative mindset. You will be a part of a creative, diverse, collaborative team of hardworking individuals with the overall goal of increasing brand favorability, customer engagement and advocacy, and revenue growth.  ·        Bilingual French/English a must·        Assume lead point of contact for dealership once dealership has launched·        Travel as necessary to maintain in-store dealership presence·        Build relationships across key stakeholders in the dealership including Dealer Principal, General Manager, BDC Manager, General Sales Manager, Service Director, and more·        Monitor dealership metrics, ROI reporting, and opportunities for utilization with the Dealer Principal or General Manager demonstrating the value of AutoAlert·        Consult and strategize with client leadership on a monthly basis·        Enhance client knowledge and usage of the AutoAlert programs·        Hold dealerships accountable for utilizations·        Ensure plans for AutoAlert training within the dealerships are completed and accounts are properly maintained·        Complete all relevant administration of paperwork and/or reports required by the dealership and in compliance with AutoAlert’s established policies and procedures·        Provide best practices and troubleshooting suggestions·        Educate and assist clients how to properly utilize AutoAlert resources and guide customers to the appropriate location for training·        Ensure monthly collaboration with dealership leaders, confirming Digital Portal accuracy for affiliated direct mail·        Act as liaison within territory to internal sales counterparts, identifying new opportunities through organic referrals·        Assist Accounting team with billing inquiries, invoicing, and accounts receivable·        Partner with Training team in completing training sessions as needed·        Other duties as assigned Your Impact and Experience·        Bachelor’s degree preferred·        Bilingual French/English a must·        Minimum 5+ years of high-level automotive experience preferred·        Customer service/support experience preferred·        Strong computer software literacy·        Knowledge of market and competition·        Consistent track record of achieving personal and team goals·        Ability to grow business in a strategic manner including communication generation·        Demonstrated ability to engage customers across platforms (video, email, webinar, etc.), maintaining a high standard of confidentiality, organization, and documentation·        Ability to work cooperatively and collaboratively with all levels of the organization to maximize performance, creativity, problem solving and results·        Adapt in a positive manner to changing priorities and remain calm in a fast-paced environment·        Excellent customer-facing soft skills to interact with internal and external customers Supervisory ResponsibilitiesThis position has no direct supervisory responsibilities but works with other team members inside and outside of the department. Across all teams, we look for the following values:·        Be a Role Model·        Be Passionate About our Partners’ Success·        Own Working Together·        Deliver Results Living the AutoAlert values is core to all team members’ success. We welcome and encourage all people of diverse backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer, focused on providing a positive place for you to grow your career. AccommodationsIf you require assistance applying for open positions, please reach out to Human Resources at hr@autoalert.com?subject=Accommodation%20Request%20-%20New%20Applicant. BenefitsAutoAlert provides a robust benefits package to eligible employees. Eligibility requirements apply to all plans in the United States and Canada. AutoAlert reserves the right to alter benefits offerings at will. Posting StatementAutoAlert is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.  AutoAlert does not accept unsolicited headhunter and agency resumes. AutoAlert will not pay any third-party agency or company that does not have a signed agreement with AutoAlert. <img alt="" height="1" src="https://jbgr.la/t/v/H4sIAAAAAAAA_6tWyspP8kxRslIyNjawNFHSUUrKTyxKAYsYAXklmbmpxSWJuQVKVnmlOTm1evk5YSGZYZFuwe6lBYkG6Z6ZYXnhucGJls4ZuZ6lumFuHvHGiWFpgW6ladkAzAMRvFwAAAA=" width="1"/>

AutoAlert®, LLC™ is the automotive industry’s leading data-mining and sales opportunity-generation platform to help dealerships increase vehicle sales, trade-in volume and improve customer retention. Founded in 2002, AutoAlert provides the automotive industry with innovative software, marketing and training solutions.
 
The end result for automotive dealers is more proactive, relationship oriented sales efforts and greater sales volumes at significantly reduced client acquisition costs. Because of the depth of experience, technical knowledge and business acumen possessed by key AutoAlert® leadership, and also the advanced next-level line of lead generation products, AutoAlert®’s offerings will revolutionize the way cars are sold in dealerships throughout the world.

AutoAlert

Account Manager - Quebec, Canada $70,000 - $100,000 + Commission, Bilingual English/French

Accounting

Accounts Receivable

Auditing

Automotive Technology

Best Practices

Billing

Business Growth

Business Skills

Business Strategy

CAD/CAM (Computer-Aided Design/Computer-Aided Manufacturing)

Computer Skills

Computer Software

Consumer Branding

Customer Experience

Customer Relations

Customer Retention/Renewal

Customer Training

Data Mining

Direct Mail

Documentation

English Language

French Language

ISO (International Organization for Standardization)

Identify Issues

Information/Data Security (InfoSec)

Inside Sales

International Electro-Technical Commission (IEC)

Leadership

Metrics

Multilingual

Multiplatform/Cross-Platform

Performance Management

Policy Development

Problem Solving Skills

Procedure Development

Profit & Loss

Regional Sales

Return on Investment (ROI)

Revenue Growth

Sales

Sales Management

Sales Prospecting

Team Player

Webinar

Willing to Travel

Brightmove

With over $380M in funding and strategic partnerships with industry giants such as Toyota, Amazon, General Motors, Volvo, and Hertz, our technology is utilized in manufacturing plants, dealerships, wholesale auctions, delivery fleets, seaports, and more. Demonstrates a high level of assertiveness and persistence in their approach to making phone calls to maintain frequent outreach, ensuring follow-ups are completed promptly and efficiently.

At UVeye, we're on a mission to redefine vehicle safety and reliability on a global scale. Founded in 2016, we pioneered the world's first fully automated suite of vehicle inspection systems. At the heart of this innovation lies our advanced AI-centric technology, representing the pinnacle of computer vision, machine learning, and generative AI within the automotive sector. With over $380M in funding and strategic partnerships with industry giants such as Toyota, Amazon, General Motors, Volvo, and Hertz, our technology is utilized in manufacturing plants, dealerships, wholesale auctions, delivery fleets, seaports, and more. Our growing global team of 250+ employees is committed to creating a workplace that celebrates diversity, encourages teamwork, and strives for excellence. We are looking for a highly organized and proactive Implementation Manager to own the post-sales lifecycle for our dealership partners. You will manage the full implementation journey of UVeye’s scanning systems, ensuring technical milestones are met and dealership teams are empowered for day-one success. Your mission is to turn complex technical deployments into seamless, value-driven experiences for our clients. A day in the life and how you’ll make an impact:<ul><li>Serve as the primary point of contact for automotive dealership clients from contract signature through installation completion.</li><li>Host group calls to guide clients through site readiness requirements, including CAD review, network, electrical, and construction requirements.</li><li>Tracking of client’s open deliverables through completion using various internal tools.</li><li>Provide expertise and hands-on support to dealerships in developing internal processes tied to the successful implementation and integration of UVeye systems.</li><li>Collaborate with the Operations team to develop optimal hardware placement designs and comprehensive installation plans.</li><li>Facilitate cross-functional communication between clients, Operations, and other internal teams to ensure alignment on project goals.</li><li>Develop and manage detailed installation schedules, ensuring clear communication with all stakeholders.</li><li>Coordinate logistics and ensure all necessary resources, documentation, and approvals are in place before installation begins.</li><li>Anticipate and address potential challenges, maintaining proactive communication to keep projects on track.</li><li>Ensure a smooth transition to the Customer Success Manager (CSM) post-installation by providing all necessary documentation, project details, and client information.</li><li>Facilitate a formal handover meeting to align on client expectations, system status, and next steps for ongoing success and support.</li></ul>Requirements:<ul><li>At least 4 years of proven experience managing the onboarding and implementation of hardware solutions ideally for dealerships.</li><li>Experience working with dealerships, with a solid understanding of how a service lane operates.</li><li>Strong organizational skills with the ability to manage multiple projects simultaneously.</li><li>Excellent communication and interpersonal skills to effectively liaise with clients and internal teams.</li><li>Knowledge of site preparation requirements such as networking, electrical systems, and construction is a plus.</li><li>Proficiency with project management tools (e.g., SalesForce, Monday.com, Asana, or similar) and standard office software.</li><li>Proactive and solutions-oriented with exceptional attention to detail.</li><li>Demonstrates a high level of assertiveness and persistence in their approach to making phone calls to maintain frequent outreach, ensuring follow-ups are completed promptly and efficiently.</li><li>Strong problem-solving skills and the ability to adapt to evolving client needs.</li><li>Team player with a collaborative mindset and a customer-focused approach.</li><li>Strong presentation and PowerPoint skills to communicate plans, updates, and key milestones effectively.</li><li>This is a remote role, based on CT or ET. The ideal candidate should be located within an hour of a Major US Airport.</li></ul> Benefits we offer:<ul><li>Competitive Medical, Dental, Vision.</li><li>Company 401k Match.</li><li>20 PTO days, Company paid holidays.</li><li>Career growth as we scale across the US.</li></ul> Compensation:UVeye provides salary ranges that comply with the New Jersey State Law on salary transparency in job advertisements. Actual salaries depend on a variety of factors, including experience, qualifications, skills, location, education, and operational needs. The salary range or contractual rate listed does not include bonuses/incentives or other forms of compensation or benefits. The annual base salary range for this position is $80,000 – $90,000. In addition, this position is also eligible for Bonus.  Why UVeye:<ul><li>Pioneer Advanced Solutions: Harness cutting-edge technologies in AI, machine learning, and computer vision to revolutionize vehicle inspections.</li><li>Drive Global Impact: Your innovations will play a crucial role in enhancing automotive safety and reliability, impacting lives and businesses on an international scale.</li><li>Career Growth Opportunities: Participate in a journey of rapid development, surrounded by groundbreaking advancements and strategic industry partnerships.</li></ul> Check out our <a href="https://www.uveye.com/life-at-uveye/" rel="noopener noreferrer nofollow" target="_blank"> Life at UVeye</a> page to learn more about the employee experience. UVeye is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Remote Automotive Jobs in Kansas, MO

Resume Resources

Get noticed by top employers!

Remote Automotive Jobs in Kansas, MO

Shared Services Representative - Remote - Fleet Management Enterprise Holdings

Account Manager - Quebec, Canada $70,000 - $100,000 + Commission, Bilingual English/French AutoAlert

Implementation Manager UVeye

Resume Resources