Remote Customer Service Jobs in Watertown, MA
TTEC
$16 HOUR
Slatersville, RI
Whether it's getting answers for customers quickly, consulting and recommending products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. Bilingual Customer Service and Sales Representative - Spanish-English - Remote USABe the spark that brightens days and ignite your career with TTEC’s award-winning employment experience.
Rad AI
Boston, MA
Our latest advancements in generative AI are used by thousands of radiologists daily, supporting more than one-third of radiology groups and healthcare systems and nearly 50% of all medical imaging in the U.S. at partners including Cone Health, Jefferson Einstein Health, Geisinger, Guthrie Healthcare System, and Henry Ford Health. This role will be responsible for developing a strategic vision for customer success, designing a scalable operating system to drive engagement and retention, fostering cross-functional collaboration to maximize customer value, and turning customers into enthusiastic advocates.
Ryan LLC
Boston, MA
To perform this job successfully, an individual should be proficient in using the following applications or systems: Salesforce or similar CRM platform for tracking renewals and generating reports. We are looking for a Customer Success Operations Manager to play a pivotal role in our Customer Success organization, ensuring the efficiency and effectiveness of our renewal processes and customer health.
TTEC
$16 HOUR
Brookline, NH
Once you become a Licensed Insurance Agent, on a typical day, you’llAssist individuals in understanding their coverages and selecting the right products, services, and best solutions to meet their personal needsProvide full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow upRespond to customer inquiries with compassion and active listening and select the best solution in an efficient mannerIdentify additional needs customers may have and help them to upgrade products or services What You Bring to the RoleAptitude, self-discipline and tenacity to learn about what it takes to become a licensed insurance associate including passing the state licensing examHigh speed internet (>25 mbps download and 10 mbps upload)Minimum six (6) months sales experienceIntegrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)Strong customer service orientation (empathy, compassion and listening skills)High school diploma or equivalentStrong computer navigation skills and experience, as this role is 100% remote What You Can ExpectSupportive of your career and professional developmentAn inclusive culture and community minded organization where giving back is encouragedA global team of curious lifelong learners guided by our company valuesFREE licensing course (and you’ll be paid for your time to boot) All state licensing exam fees covered by company and yearly renewal of license provided by TTEC as your employerA base wage of $16/hr ($17/hr in CT) while studying for your state exam. Whether it's getting answers for customers quickly, consulting and recommending products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
TTEC
$16 HOUR
Woonsocket, RI
Whether it's getting answers for customers quickly, consulting and recommending products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. Bilingual Customer Service and Sales Representative - Spanish-English - Remote USABe the spark that brightens days and ignite your career with TTEC’s award-winning employment experience.
TTEC
$16 HOUR
Pelham, NH
Once you become a Licensed Insurance Agent, on a typical day, you’llAssist individuals in understanding their coverages and selecting the right products, services, and best solutions to meet their personal needsProvide full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow upRespond to customer inquiries with compassion and active listening and select the best solution in an efficient mannerIdentify additional needs customers may have and help them to upgrade products or services What You Bring to the RoleAptitude, self-discipline and tenacity to learn about what it takes to become a licensed insurance associate including passing the state licensing examHigh speed internet (>25 mbps download and 10 mbps upload)Minimum six (6) months sales experienceIntegrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)Strong customer service orientation (empathy, compassion and listening skills)High school diploma or equivalentStrong computer navigation skills and experience, as this role is 100% remote What You Can ExpectSupportive of your career and professional developmentAn inclusive culture and community minded organization where giving back is encouragedA global team of curious lifelong learners guided by our company valuesFREE licensing course (and you’ll be paid for your time to boot) All state licensing exam fees covered by company and yearly renewal of license provided by TTEC as your employerA base wage of $16/hr ($17/hr in CT) while studying for your state exam. Whether it's getting answers for customers quickly, consulting and recommending products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
TTEC
$16 HOUR
Hollis, NH
Whether it's getting answers for customers quickly, consulting and recommending products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. Bilingual Customer Service and Sales Representative - Spanish-English - Remote USABe the spark that brightens days and ignite your career with TTEC’s award-winning employment experience.
TTEC
$16 HOUR
Hollis, NH
Once you become a Licensed Insurance Agent, on a typical day, you’llAssist individuals in understanding their coverages and selecting the right products, services, and best solutions to meet their personal needsProvide full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow upRespond to customer inquiries with compassion and active listening and select the best solution in an efficient mannerIdentify additional needs customers may have and help them to upgrade products or services What You Bring to the RoleAptitude, self-discipline and tenacity to learn about what it takes to become a licensed insurance associate including passing the state licensing examHigh speed internet (>25 mbps download and 10 mbps upload)Minimum six (6) months sales experienceIntegrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)Strong customer service orientation (empathy, compassion and listening skills)High school diploma or equivalentStrong computer navigation skills and experience, as this role is 100% remote What You Can ExpectSupportive of your career and professional developmentAn inclusive culture and community minded organization where giving back is encouragedA global team of curious lifelong learners guided by our company valuesFREE licensing course (and you’ll be paid for your time to boot) All state licensing exam fees covered by company and yearly renewal of license provided by TTEC as your employerA base wage of $16/hr ($17/hr in CT) while studying for your state exam. Whether it's getting answers for customers quickly, consulting and recommending products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
TalentBurst, Inc.
$16 - $16.5 HOUR
Waltham, MA
The role requires a commitment to meeting key performance indicators (KPIs), adhering to outreach protocols, and delivering an exceptional customer experience. We are seeking candidates excited to focus on assisting parents and families throughout their overall experience with our products and services.
Veeva Systems, Inc.
Boston, MA
We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster.
Veeva Systems, Inc.
Boston, MA
We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster.
Capital One
$204900 - $233800 YEAR
Cambridge, MA
Subject Matter Experts: We focus on gaining deep understanding of our products and deep subject matter expertise across technology domains in order to best advise our customers, solve complex problems and identify areas of improvement for our products. Senior Manager, Solutions Architecture (Data Security Pre-sales)- RemoteEver since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized.
IQVIA
$79600 - $221900 YEAR
Boston, MA
By simplifying workflows that used to take days into seconds, integrating functionality that used to require multiple vendors into one, and providing faster and deeper insights than anyone in the industry, we are helping healthcare marketers cut their costs, move faster and drive measurable results – all without having to pick up the phone. The Account Management team will work post-sale to cultivate senior-level relationships, provide programmatic, social, and email consultation, and ensure our clients are wildly successful on the marketing initiatives they’re running across the operating system.
NTT DATA, Inc.
Boston, MA
This position requires a global industry focus, understanding of diverse solution offerings, management of a diverse applications portfolio leveraging a remote onsite/offshore model, and the ability to interface with executives at multiple levels. As the leader of their accounts, the Client Executive defines and executes growth strategies, manages revenue forecasting, achieves financial targets, ensures service excellence, and maintains overall client satisfaction.
MindGlow Health Providers
Boston, MA
Willingness and desire to embrace and demonstrate alignment with MindGlow Health company values: Lead Bravely, Inspire with Hope, Act with Integrity, Live Compassionately, Seek First to Understand, Value Every Voice. MindGlow Health is an online behavioral healthcare company providing virtual therapy, psychiatric care, and medication management services to those seeking to improve their mental wellness.
International Erosion Control Association
Boston, MA
Serve as the primary coordinator for study sponsors, internal study teams, and external parties (e.g., IRBs, vendors, clinicians) on commercially funded projects; support coordination with federal agencies and project stakeholders on federally funded projects. The Project Manager I operationally leads the planning, coordination, and execution of commercially-funded Epidemiology projects and provides support on federally-funded projects under the direction of a lead Project Manager.
SeekUp
Boston, MA
Our client is a pioneering Scientific Data and AI Cloud company, distinguished by its unique, open, and purpose-built platform that integrates deep scientific expertise with cutting-edge technology. Minimum of 7 years of experience in Customer Success, Professional Services, or Consulting in an Enterprise SaaS context, with the ability to build relationships with users, decision-makers, and stakeholders.
Asurea Powered by Quility
Boston, MA
With proprietary technology, a competitive portfolio of services, and state-of-the-art training, The Gilbert Agency is recognized as an innovative leader and preferred provider for clients and field force. Your success depends on factors such as your effort, adherence to training and sales systems, engagement with leads, and customer needs in your chosen geographic area.