CSR II Operations (Temporary, Remote Lawrence KS) Maximus IncCSR II Operations (Temporary, Remote Lawrence KS)Lawrence, KSRemoteEssential Duties and Responsibilities: Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). Enrolling callers into their healthcare plan of their choice, providing the location of healthcare plan information, referral to other agencies, enrollment guidelines and a general OPM health care background will be the focus with callers.