S/he is expected to understand the requirements that form a product or solution and work on transforming those needs into project plans, proactively manage risks/issues, maintain compliance with project management processes, independently maintain project documentation, and drive follow-up on open actions, all while having an eye for the details. The role will involve interacting with diverse teams and groups to understand and provide innovative solutions to how Services are created, maintained and how systems/solutions are delivered and deployed to our customers.