UNKNOWN

FEED

In this fully remote role, you will serve as a key point of contact for travelers, providing support before, during, and after their trips to ensure a smooth and positive experience. This role is ideal for someone with strong customer service skills who enjoys helping others, staying organized, and working independently in a remote environment.

<p class="needsclick">We are seeking a Remote Client Support Representative – Travel to assist clients throughout their travel journey. In this fully remote role, you will serve as a key point of contact for travelers, providing support before, during, and after their trips to ensure a smooth and positive experience.</p><p class="needsclick">This role is ideal for someone with strong customer service skills who enjoys helping others, staying organized, and working independently in a remote environment.</p><p class="needsclick"><strong>Key Responsibilities</strong></p><p class="needsclick">Support clients remotely via email, phone, and messaging platforms</p><p class="needsclick">Respond to travel-related inquiries in a timely, professional manner</p><p class="needsclick">Assist with itinerary changes, cancellations, updates, and special requests</p><p class="needsclick">Provide clear information on destinations, travel requirements, and agency processes</p><p class="needsclick">Monitor upcoming trips and proactively communicate with clients as needed</p><p class="needsclick">Resolve issues efficiently while maintaining a high level of customer satisfaction</p><p class="needsclick"><strong>Ideal Candidate</strong></p><p class="needsclick">Strong written and verbal communication skills</p><p class="needsclick">Customer service experience (travel, hospitality, or support roles preferred)</p><p class="needsclick">Highly organized, dependable, and detail-oriented</p><p class="needsclick">Comfortable working independently in a fully remote role</p><p class="needsclick">Able to learn new systems, booking platforms, and digital tools quickly</p><p class="needsclick">Passionate about travel and delivering excellent client support</p><p class="needsclick"><strong>What We Offer</strong></p><p class="needsclick">Fully remote position</p><p class="needsclick">Flexible scheduling options</p><p class="needsclick">Comprehensive training and ongoing support</p><p class="needsclick">Growth opportunities within a travel-focused company</p><p class="needsclick">Access to travel-related perks and industry discounts</p><p class="needsclick">Supportive and collaborative remote team environment</p><p class="needsclick"><br/><br/></p>

Crossborderswithalex

Remote Client Support Representative

Communication Skills

Customer Satisfaction

Customer Support/Service

Detail Oriented

Organizational Skills

Presentation/Verbal Skills

Problem Solving Skills

Team Player

Time Management

Travel Industry

Willing to Travel

Writing Skills

Manatal

We're looking for a results-oriented Outbound Sales Manager to lead a team of Inside Sales Representatives focused on selling Yelp's advertising solutions to small local businesses across the U.S. This is a hands-on leadership role where you'll support, develop, and inspire your team to exceed sales goals through high-volume outbound cold calling and consultative selling. Job LocationsUS-Remote-Remote | US-GA-Atlanta | US-TX-Austin | US-MT-Billings | US-NY-Bronx | US-FL-Fort Lauderdale | US-MI-Grand Rapids | US-WI-Green Bay | US-PA-HarrisburgRequisition ID2026-13781Job Post Information* : Posted Date4 days ago(6/2/2026 5:45 PM)Category (Portal Searching)Sales & Customer SuccessSummary.

YEAR

<div class="iCIMS_JobContent"><div class="container-fluid iCIMS_JobsTable"><div class="row"><div class="col-xs-12 title"><div id="iCIMS_Header" tabindex="-1"><h1 class="iCIMS_Header">Sales Manager - SMB Outbound Sales (Remote)</h1></div></div><div class="col-xs-6 header left">Job LocationsUS-Remote-Remote | US-GA-Atlanta | US-TX-Austin | US-MT-Billings | US-NY-Bronx | US-FL-Fort Lauderdale | US-MI-Grand Rapids | US-WI-Green Bay | US-PA-Harrisburg</div><div class="col-xs-6 header right">Requisition ID2026-13781</div><table class="col-xs-12 additionalFields"><tbody><tr class="iCIMS_JobHeaderGroup"/></tbody></table><div class="iCIMS_JobHeaderTag"><table><tbody><tr><td class="iCIMS_JobHeaderField">Job Post Information* : Posted Date</td><td class="iCIMS_JobHeaderData">4 days ago(6/2/2026 5:45 PM)</td></tr></tbody></table><div class="iCIMS_JobHeaderTag"><table><tbody><tr><td class="iCIMS_JobHeaderField">Category (Portal Searching)</td><td class="iCIMS_JobHeaderData">Sales & Customer Success</td></tr></tbody></table></div></div><h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job">Summary</h2><div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job"><div class="iCIMS_Expandable_Container"><div class="iCIMS_Expandable_Text"><p style="margin:0px"><strong><em>*</em></strong><strong><em>Please note that while this role will operate remotely, it is required that the candidate resides in the East or Midwest Region of the United States. This includes candidates in East or Central time zones. </em></strong></p><div><div></div></div><p style="margin:0px">Are you an experienced sales leader with a passion for building and guiding high-performing outbound sales teams? Do you thrive in fast-paced, goal-driven environments where your leadership directly impacts team success and business growth? If you're energized by coaching others and driving results, we'd love to connect.</p><p style="margin:0px"/><p style="margin:0px">At Yelp, our mission is to connect people with great local businesses-and that starts with a world-class sales team. With over 138 million unique monthly visitors and a highly engaged user base, Yelp offers an unmatched platform for local businesses to reach new customers.</p><p style="margin:0px"/><p style="margin:0px">We're looking for a results-oriented Outbound Sales Manager to lead a team of Inside Sales Representatives focused on selling Yelp's advertising solutions to small local businesses across the U.S. This is a hands-on leadership role where you'll support, develop, and inspire your team to exceed sales goals through high-volume outbound cold calling and consultative selling.</p><p style="margin:0px"><br/><br/></p></div></div></div><h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job">What you'll do:</h2><div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job"><div class="iCIMS_Expandable_Container"><div class="iCIMS_Expandable_Text"><ul><li><div dir="ltr">Lead, coach, and support a team of 10-15 Account Executives in a high-volume outbound cold calling environment.</div></li><li dir="ltr">Drive daily outbound activity and ensure team members consistently meet or exceed KPIs.</li><li dir="ltr">Provide hands-on coaching through call reviews, live shadowing, and structured 1:1s to strengthen sales skills and improve close rates.</li><li dir="ltr">Foster a collaborative, inclusive, and high-performance team culture focused on accountability, growth, and continuous learning.</li><li dir="ltr">Facilitate effective team meetings, sales trainings, and performance check-ins to drive engagement and results.</li><li dir="ltr">Analyze team performance metrics and implement strategies to improve conversion rates and exceed monthly revenue targets.</li><li>Ensure accurate and transparent communication of Yelp's products, pricing, and policies to prospective clients.</li></ul></div></div></div><h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job">What it takes to succeed:</h2><div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job"><div class="iCIMS_Expandable_Container"><div class="iCIMS_Expandable_Text"><ul><li dir="ltr">Have 1+ years of experience effectively developing and managing inside sales teams within a high-volume, outbound sales environment</li><li dir="ltr">Are well-versed in selling digital products to SMBs and using Salesforce CRM</li><li dir="ltr">Proven success leading teams in a cold calling environment with a focus on high activity and quota achievement.</li><li dir="ltr">Strong coaching and mentoring skills with a commitment to developing others and fostering career growth.</li><li dir="ltr">Data-driven mindset with the ability to analyze performance metrics and implement actionable improvements.</li><li dir="ltr">Excellent communication, organizational, and time management skills.</li><li dir="ltr">Comfortable working in a fast-paced, remote-first environment.</li><li dir="ltr">Have earned a Bachelor's degree OR 3+ years of customer-facing experience and hold a HS Diploma or GED</li></ul></div></div></div><h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job">What you'll get:</h2><div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job"><div class="iCIMS_Expandable_Container"><div class="iCIMS_Expandable_Text"><ul><li>Effective your first day: Full medical, vision, and dental </li><li>15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter), 12 paid holidays, plus one floating holiday</li><li>Up to 14 weeks of parental leave</li><li>Monthly wellness subsidy</li><li>Work from home reimbursement</li><li>Flexible spending account</li><li>401(k) retirement savings plan</li><li>Employee stock purchase plan</li><li>Compensation range for this position is $63k- $78k annually plus performance based incentives.</li></ul></div></div></div><h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job">Closing</h2><div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job"><div class="iCIMS_Expandable_Container"><div class="iCIMS_Expandable_Text"><div><em>At Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education - and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts are closely tied to our core values, which include "Playing Well With Others" and "Authenticity."</em></div><div></div><div><em>We're proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability.</em></div><div></div><div><em>Actual salary offered may vary based on multiple factors, including but not limited to, an individual's location and experience. </em></div><div></div><div><em>We will consider for employment qualified candidates with arrest and conviction records, consistent with applicable law (including, for example, the San Francisco Fair Chance Ordinance for roles based in San Francisco, the Los Angeles County Fair Chance Ordinance for roles based in the unincorporated areas of Los Angeles County, and the California Fair Chance Act for roles based in California).</em></div><div></div><div><em>Where required by law, a criminal background check will not be conducted until after a conditional offer of employment is made, and any evaluation of a candidate's criminal background check will be subject to an individualized assessment that takes into account the candidate's specific criminal records and the responsibilities and requirements of the particular role.</em></div><div></div><div><em>We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-recruiting@yelp.com or 415-969-8488.</em></div><div></div><div><em>Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for any fees related to unsolicited resumes.</em></div><div></div><div>US Recruiting and Applicant Privacy Notice</div><div></div><div>#LI-Remote #Circa</div></div></div></div></div></div></div>

<p>Yelp connects people with great local businesses. Our users have contributed more than 77 million cumulative reviews of almost every type of local business, from restaurants, boutiques and salons to dentists, mechanics, plumbers and more. These reviews are written by people using Yelp to share their everyday local business experiences, giving voice to consumers and bringing â€œword of mouthâ€ online. The information these reviews provide is valuable for consumers and businesses alike. Approximately 142 million unique visitors* used our website, and approximately 79 million unique visitors visited Yelp via their mobile device, on a monthly average basis during the quarter ended March 31, 2015.
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Remote Client Support Representative Crossborderswithalex

Sales Manager - SMB Outbound Sales (Remote) Yelp

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