ResponsibilitiesConduct outbound calls and take inbound callsNegotiate payments and settlements in a professional mannerTrack and manage account activity in our systemMaintain complete and accurate records of all interactionsMaintain compliance with state and federal regulationsCollaborate with other team membersMeet and exceed monthly recovery goalsRequirements2+ years of relevant collections experienceProven track record of top‑tier performanceExcellent communication and negotiation skills through various channels (phone, email, face‑to‑face, etc.)Self‑motivated with a high level of accountabilityStrong organizational skillsAbility to thrive in a fast‑paced, goal‑driven environmentDetail‑orientedComputer savvyThis is a REMOTE position. 10050 Crosstown Circle, Suite 300Eden Prairie, MN55344Viking Client Services, LLCCollection Agent – REMOTEAre you a natural negotiator who thrives in a fast‑paced environment?