FULL_TIME

FEED

OTHER

Required Internet speeds - Minimum download 25mbps or higher and minimum upload speed 10mbps or higher (you can test this by going to [1] www.speedtest.net). - Facilitate new hire and update training to ensure delivery of training is consistent and meets the needs of the program while maintaining control of classroom environment and addressing trainee behavior.

Essential Duties and Responsibilities: - Provide feedback regarding the design, development and distribution of training programs and materials as needed. - Conduct, plan, and coordinate training to a variety of audiences. - Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations. - Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data. - Maintain records of training activities, participant progress, and program effectiveness. - Provide production floor support and answer questions.Essential Duties and Responsibilities- Deliver training content with the following goals in mind: deliver complete and understandable systems training, provide sufficient practice time, ensure integrity and completeness of information and provide required job aids to gain full program knowledge - Facilitate new hire and update training to ensure delivery of training is consistent and meets the needs of the program while maintaining control of classroom environment and addressing trainee behavior - Coordinate and administer practical examinations for new hire training classes to include tracking and documenting results and feedback provided - Partner with contact center Supervisors, Managers, Training Lead and QA team to drive performance and quality of service - Provide recommendations for graduation and/or termination from new hire training - Plan and coordinate internal training logistics and activities - Track virtual classroom activities - Maintain records of attendance, test results, performance issues in the classroom and in nesting, quality monitor scores and feedback in nesting. Make recommendations as appropriate - Administer up-training sessions as needed - Communicate training class progress to Training Lead as appropriate - Actively strive to develop strong working relationships with all contact center personnel - Lead activities to ensure smooth operations of the training process - Work hours on-site that support operational and training needs - Occasional travel to other sites may be requiredMinimum Requirements - High School diploma or equivalent required; Bachelor's degree preferred. - 3 years of leadership and/or training experience required. - May have additional training or education in area of specialization.Education and Essential Qualifications - Bachelor's degree or appropriate combination of education and three (3) to five (5) years of customer service, leadership, and training experience required. - Two (2) years of progressively responsible production/call center experience preferred. - Experience with delivery of classroom training or other formal presentations, experience with online (virtual classroom) delivery preferred. - High level of initiative and enthusiasm about training and employee development. - Ability to effectively communicate with multiple levels within the organization by phone, in person, or through written correspondence. - Professional demeanor and attitude. - Project management, leadership, problem solving and organizational skills desired. - Facilitation, presentation and public speaking skills. - Adapts well to frequent change. - Ability to work independently. - PC Proficiency, especially MS products (Word, Excel, Project, PowerPoint, & Access). - Strong MS Office skills and experience. - This position requires all work to be performed within the Continental US. Home Office Requirements: - Must provide your own device/equipment: Computer or Laptop required. - Windows or Mac (Tablets, iPads, and Chromebooks are not permitted.) - OS for Windows - Windows 10 or Windows 11 - OS for Mac - Big Sur (11.0.1+); Catalina (10.15); Monterey (12.3) - Head set with microphone and monitor required. - Hardwired internet (ethernet) connection. - Required Internet speeds - Minimum download 25mbps or higher and minimum upload speed 10mbps or higher (you can test this by going to [1] www.speedtest.net). - Private work area and adequate power source. - Must have a Smartphone which will be required to log into Maximus systems - Video calls may be requested on occasion. Proper background and attire is required. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com. Minimum Salary $ 20.01 Maximum Salary $ 36.32 <ul><li/></ul><img alt=" " height="1" src="https://ars2.equest.com/?response_id=44684d89254b99157b879d2f69afd346&view" width="1"/>

MAXIMUS provides business services to help governments operate health and human services programs, mostly at the state and national levels. The company's health services segment offers outsourced program management and administrative services,

Maximus

Trainer I (Remote and Temporary)

Call Center Management

Call Centers

Communication Skills

Computer Skills

Computer Workstations

Customer Support/Service

Data Entry

Data Quality

Documentation

High School Diploma

Laptop PC

Leadership

Logistics

Microsoft Access Database

Microsoft Excel

Microsoft Office

Microsoft PowerPoint

Microsoft Product Family

Microsoft Windows Operating System

Microsoft Word

On Site Support

Operating Systems

Operational Support

Organizational Skills

Performance Testing

Presentation/Verbal Skills

Problem Solving Skills

Production Support

Program Evaluation

Project/Program Management

QoS (Quality of Service)

Quality Assurance

Quality Monitoring

Record Keeping

Smartphones

Staff Development

Staff Training

Team Lead/Manager

Training Program Development

Training/Teaching

Training/Teaching Materials

Willing to Travel

equestftpin

UNKNOWN

ADAPTED_NOW

For over 25 years, we have connected thousands of consultants with meaningful roles through a personal, communication-driven approach, partnering with a diverse client base to build high-performing teams and create lasting impact. The organization is currently investing heavily in its technological infrastructure, offering a professional environment where process-driven leadership and technical expertise are highly valued.

HOUR

Title: ERP Project/Program ManagerLocation: Remote / HybridTarget Start Date: ASAPType: Long Term ContractPay Rate: $60-$70/hr W2This is a high-impact opportunity to lead a critical digital transformation within a global manufacturing leader in the premium outdoor living sector. As a senior member of the PMO, you will have the autonomy to drive complex ERP workstreams that directly influence production efficiency and supply chain logistics. The organization is currently investing heavily in its technological infrastructure, offering a professional environment where process-driven leadership and technical expertise are highly valued. It is an ideal role for an ERP specialist who enjoys managing large-scale deployments and shaping the long-term standards of a growing PMO.We are looking for a Senior ERP Project and Program Manager with over seven years of experience to oversee the end-to-end execution of large-scale ERP initiatives. This role is central to our PMO activities, requiring a leader who can define and manage project scope while maintaining rigorous schedules within MS Project. You will be responsible for resource and capacity management through IFS, ensuring all dependencies and milestones are tracked with precision. The position demands a high level of governance, including the management of RAID logs, change control processes, and CRIM functional reviews. In addition to traditional waterfall methodologies, you will facilitate Scrum ceremonies, maintain Jira hygiene, and oversee deployments across IFS and C1 environments. Success in this role is defined by the ability to obtain formal delivery sign-offs, track budget and delivery metrics, and maintain an exceptional standard of communication and stakeholder reporting.Required Skills:<ul><li>Minimum of 7 years of Project/Program Management experience specifically focused on ERP implementations and upgrades.</li><li>Expert proficiency in MS Project for complex scheduling and critical path management.</li><li>Hands-on experience with IFS ERP for resource planning, capacity management, and system deployments.</li><li>Proven track record in RAID management, change control, and defining project scope for enterprise-level systems.</li><li>Experience facilitating Scrum ceremonies including Daily Scrums, Council Meetings, and Sprint Reviews.</li><li>Technical expertise in Jira hygiene and SharePoint document classification and updates.</li><li>Ability to lead CRIM functional reviews and manage deployment cycles in C1 environments.</li><li>Strong financial acumen for budget tracking and the development of executive Steering Committee decks.</li></ul>Bonus/Soft Skills:<ul><li>PMP, Prince2, or Agile certifications (CSM/PSM).</li><li>High level of responsiveness with a commitment to 24-hour email turnaround and 48-hour escalation follow-ups.</li><li>Experience in manufacturing or durable goods industries.</li><li>Disciplined approach to action item closeout and PMO process improvement.</li><li>Strong background in benefits realization and value tracking for large-scale IT investments.</li></ul> Welcome to ConsultNet, a premier national provider of technology talent and solutions. Our expertise spans across project services, contract-to-hire, direct search, and managed services onshore, nearshore, and hybrid. For over 25 years, we have connected thousands of consultants with meaningful roles through a personal, communication-driven approach, partnering with a diverse client base to build high-performing teams and create lasting impact. Our comprehensive service offerings cover a wide range of technology and engineering positions across key markets nationwide. Learn more at <a href="https://nam10.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.consultnet.com%2F&data=05%7C02%7Cmkaley%40consultnet.com%7Cb8ec4a55132b460db81708de4c5f35db%7Cc547170a3c8a45d28c4e0a8b41e0a0ef%7C1%7C0%7C639032168981670885%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=3TbR%2Bth9rlhJQvywIXp1BRs0R1mF7VIhVZP%2FNSBQ%2Fnk%3D&reserved=0" rel="nofollow"> www.consultnet.com</a> .We champion equality and inclusivity, proudly supporting an Equal Opportunity Employer policy. We welcome applicants regardless of Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other status protected by law.

Remote Logistics Jobs in Albany, NY

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Remote Logistics Jobs in Albany, NY

Trainer I (Remote and Temporary) Maximus

ERP Project/Program Manager ConsultNet

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