Develop strategies for business performance improvement initiatives, including includes: identifying opportunities for improvement, problem prioritization, and creating performance improvement plans for non-compliant audits and/or reportsUtilize and navigate multiple internal systems (e.g., claims processing systems, communication tools) to review audit data and provide feedback. Identify defects and improve departmental performance by supporting quality, operational efficiency and production goalsOffer constructive feedback to appeal writers based on audit results, identifying areas for improvement and providing guidance on corrective actions.