Minneapolis, MN30+ days ago
POSITIONS: 1Education: Bachelor’s DegreeQualifications 6+ years of experience in UX Operations, Research Operations, Program Management, or a related field Proven experience supporting Research and Design teams within a highly matrixed, product-driven organization Strong familiarity with research planning, study tracking, and repository management practices Experience developing frameworks to measure research impact from intake through adoption Experience supporting user journeys across employee, enterprise, or business partner segments Exposure to service design and/or cross-channel experience initiativesPreferred Skills Strong stakeholder management and cross-functional collaboration skills Excellent organizational, analytical, and problem-solving abilities Ability to translate complex research operations into scalable, repeatable processes Experience working in fast-paced environments with competing prioritiesOverviewWe are seeking a Contingent UX Research Program Manager to support the planning, prioritization, and operational management of UX Research across a large, complex portfolio. This role will partner closely with UX Research leadership to drive alignment with enterprise priorities, optimize research intake and capacity, and improve visibility into ongoing and planned studies.