Partner closely with Forward Deployed Engineers to solution high-impact use cases, manage a successful Proof of Value with end customers, guide them through model-risk, security, and architecture review, and set them up to scale successfully in production. Develop and execute account strategies across the whole buying group (CX and Contact Center Operations, Digital and Product, Technology, and Risk, Compliance, Legal, and InfoSec), landing with one high-impact use case and expanding across lines of business, brands, and markets.