CSR II Operations (Temporary, Remote McAllen, TX) MaximusCSR II Operations (Temporary, Remote McAllen, TX)Springfield, MARemoteFull timeEssential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). • The OPM Customer Service Representative III training session will also consist of more detailed training and focus on the below topics: - Call Handling (accepting transfers from Customer Service Representative I).