We believe in the abilities of individuals and systems that respond respectfully and effectively to people of all cultures, classes, races, ethnic backgrounds, religions, sexual orientations, genders, and abilities in a manner that recognizes, affirms, and values the worth of individuals, families, and their communities and protects and preserves the dignity of each. Staff are expected to follow agency safety and de-escalation protocols, maintain situational awareness, and coordinate closely with clinical and direct-care staff, particularly during crisis situations.