Examples of Duties: Lead the recruitment, hiring, and training of Residential Life staff and student staff, ensuring that departmental training provides staff with the necessary knowledge, skills and abilities and assist with overseeing hall desk operations; Support the undergraduate student experience initiative by providing meaningful connections with the academic community, by increasing student satisfaction and by developing strong, caring residential communities; Create an inspired sense of community among residential students, ensuring that the Student Affairs Strategic Plans and student learning outcomes are incorporated into the residential experience model; maintain and enhance existing partnerships with student life Initiatives in support of co-curricular opportunities; Work closely with residential staff in assessing and growing the quality of the Residential Life program; Oversee the planning, budgeting implementation, execution, and assessment of residential programming; Serve as systems administrator for residential education by tracking in-hall social and educational programming in Roompact and budget administration; Provide departmental assessment support, including academic performance, retention among students living in the residence halls, student and behavioral concerns; Serve as student care and conduct hearing officer and Title IX officer for the university, Represent Residential Life to various University offices, both within and outside the Division of Student Affairs; Build strong relationships and engage with individual students, student organizations, parents/family organizations and the public on departmental challenges, interests and concerns as related to Residential Services; Assist in management of departmental technology and manage departmental website; Perform other duties as assigned. Strong knowledge of student development and application to programs and experiences of relevance, practicality and substance to students; Demonstrated experience in program assessment and strategic planning; Demonstrated success in cultivating relationships and creative partnerships; Demonstrated success and experience with fiscal and budgetary management; Ability to lead and supervise staff; Ability to work with confidential information pertaining to students; Strong oral and written communication skills; Strong organizational and problem-solving skills.