These needs may include, but are not limited to, adjustment to illness, poor coping abilities, impairment in parental functioning, guardianship issues, adherence to treatment plan, need for additional resources due to poverty or compromised financial status, substance abuse, cultural differences, death/dying/bereavement, and family welfare (including child abuse and neglect and domestic violence). Performs job functions adhering to service principles with customer service focus of innovation, service excellence and teamwork to provide the highest quality care and service to our patients, families, co-workers and others.