Net Loft Shop Superintendent PACIFIC NETTING PRODUCTS, INC.Net Loft Shop SuperintendentKingston, WA$75,000–$80,000 / yearStrives for both Quality and Quantity in work product: Works efficiently and with accuracy, looks for ways to improve and promote the effectiveness of fabrication operations, audits own work to ensure quality and accuracy, demonstrates attention to detail, strives to increase productivity. Embraces Teamwork & Professionalism: Balances team and individual responsibilities, gives and welcomes feedback, contributes to building a positive team spirit, supports everyone's efforts to succeed, treats others with respect and consideration regardless of their status or position.
NewSr Supervisor, Operations Management L3Harris TechnologiesSr Supervisor, Operations ManagementRedmond, WA$75,000–$139,000 / yearWith customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. L3Harris announced on January 5th, that AE Industrial Partners (“AE Industrial”) has agreed to acquire a controlling interest in L3Harris’ Space Propulsion and Power Systems business.
NewExecutive Sous Chef gategroupExecutive Sous ChefSeattle, WA$85,000–$95,000 / yearMust ensure all cooks, and Sous Chef employees have the skills and abilities to perform all cooking and food preparation requirements of all the Airline Accounts serviced in the Unit Trains and monitors employees on proper work procedures and production of products to ensure maximum productivity with minimum labor and food expenses. The Executive Sous Chef supports the Executive Chef in the responsibility for the daily monitoring of the preparation of the pre-designed meals for multi-customer accounts with culinary expertise through the management of all Chefs, Cooks and production employees in all food production areas of a Large Catering unit.
Production Supervisor - Manufacturing Various Shifts Davis Wire CorporationProduction Supervisor - Manufacturing Various ShiftsKent, WARecommends to plant management procedures, systems, equipment and machinery alterations to reduce costs, resolve problems, ensure product quality, reduce scrap and improve production efficiency. Sight – hand and eye coordination, depth perception needed to operate, adjust, and quantify chemicals and equipment, vision sufficient to inspect work areas and building for issues and operate computers.
NewAssistant Restaurant Manager SSPAssistant Restaurant ManagerIssaquah, WA$70,600We have an exciting opportunity for an Assistant Restaurant Manager for Le Grand Comptoir at one of the biggest airports in America, Seattle Tacoma International Airport (SEA). Proficient level of computer literacy, including MS Office (Word, Excel, PowerPoint, and Outlook), and Point-of-Sale (POS) systems.
Electrical Superintendent Phoenix Industrial IncElectrical SuperintendentBellevue, WA$165,000–$175,000Overview: The Electrical Superintendent role is responsible for coordinating all activities related to a the electrical disciplines on construction projects valued at up to $1M, completing work ahead of schedule, within budget and within specifications and the duties will vary by client and project size with varying degrees of responsibility and authority. May need to maintain physical strength and stamina; Use arms, hands, and legs fully; Push, pull, and frequently lift and carry objects weighing up to 50 pounds; and stoop, kneel, balance, crouch, crawl, and climb to perform job tasks.
Electrical Superintendent Phoenix Industrial IncElectrical SuperintendentSeattle, WA$165,000–$175,000Overview: The Electrical Superintendent role is responsible for coordinating all activities related to a the electrical disciplines on construction projects valued at up to $1M, completing work ahead of schedule, within budget and within specifications and the duties will vary by client and project size with varying degrees of responsibility and authority. May need to maintain physical strength and stamina; Use arms, hands, and legs fully; Push, pull, and frequently lift and carry objects weighing up to 50 pounds; and stoop, kneel, balance, crouch, crawl, and climb to perform job tasks.
NewAssistant Manager Horizon Realty Advisors LLCAssistant ManagerRenton, WA$26–$28 / hourThe Assistant Manager supports overall property operations by managing leasing, marketing, and financial activities, including rent collection, occupancy management, and supervision of the Leasing Team. Description: Horizon Realty Advisors [https://www.horizonra.com/] is a fast-growing real-estate investment and management company headquartered in Seattle.
Crisis Outreach Clinical Shift Supervisor - Night Shift, MRRCT Downtown Emergency Service CenterCrisis Outreach Clinical Shift Supervisor - Night Shift, MRRCTSeattle, WA$94,881.36–$107,349.60 / yearAs a nonprofit with over 45 years of experience focused on serving our community’s adults living with long histories of homelessness, behavioral health, and other disabling conditions, DESC is uniquely positioned to connect people in crisis to the important support and survival services they may need to overcome and prevent future occurrences of crisis, behavioral health distress, or other instabilities in our community. DESC operates five shelter/emergency housing programs, 19 permanent supportive housing facilities with over 1,750 units, several hundred additional scattered site apartments, and a range of behavioral health services including outpatient mental health and substance use disorder treatment, residential crisis stabilization, street outreach, mobile crisis response, and treatment for opioid use disorder.
Crisis Outreach Clinical Shift Supervisor - Swing Shift Downtown Emergency Service CenterCrisis Outreach Clinical Shift Supervisor - Swing ShiftSeattle, WA$94,881.36–$107,349.60 / yearAs a nonprofit with over 45 years of experience focused on serving our community’s adults living with long histories of homelessness, behavioral health, and other disabling conditions, DESC is uniquely positioned to connect people in crisis to the important support and survival services they may need to overcome and prevent future occurrences of crisis, behavioral health distress, or other instabilities in our community. DESC operates five shelter/emergency housing programs,19 permanent supportive housing facilities with over 1,750 units, several hundred additional scattered site apartments, and a range of behavioral health services including outpatient mental health and substance use disorder treatment, residential crisis stabilization, street outreach, mobile crisis response, and treatment for opioid use disorder.
NewCEO / General Manager USA (m/f/d) Dr. Maier + PartnerCEO / General Manager USA (m/f/d)Auburn, WAThe company develops and manufactures advanced solutions for metrology and automation technologies, serving customers in industry, research, medical technology, semiconductor technology, and other high-tech markets. As part of its strategic development, we are seeking an entrepreneurial and commercially driven leader to further expand the U.S. business, strengthen structures, and develop the organization for future growth.
MEP Superintendent HITT ContractingMEP SuperintendentSeattle, WA$99,000–$150,700 / yearFull timeThe MEP Superintendent’s role is to coordinate and manage all activities related to the construction startup and commissioning of the mechanical, electrical, and control systems in accordance with the contract documents and project schedule. Every day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates.
Assistant Preconstruction Manager HITT ContractingAssistant Preconstruction ManagerSeattle, WA$82,000–$117,000 / yearFull timeThe Assistant Preconstruction Manager reports to the Preconstruction Manager and the Senior Preconstruction Manager and is responsible in assisting with Preconstruction services from initial intent through construction documents for assigned projects. The Assistant Preconstruction Manager must have proficient knowledge of the construction divisions and be able to quantify and manage specific trades to provide accurate pricing proposals.
NewBarback - FT Marriott International, IncBarback - FTBellevue, WA$18.63Guest Service Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support that make transactions feel like part of the experience.
Shift Supervisor StarbucksShift SupervisorLynnwood, WA$21.91–$24.8701961 hours based on a 40 hour week up to 40 hours annually (64 hours in California) after an introductory period, sick time (accrued at1 hour for every 25 or 30 hours worked, depending on work location),and additional pay if working on one of eightobserved holidays. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program viathe Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.
Starbucks Shift Supervisor StarbucksStarbucks Shift SupervisorSeattle, WA$27.62–$31.3501961 hours based on a 40 hour week up to 40 hours annually (64 hours in California) after an introductory period, sick time (accrued at1 hour for every 25 or 30 hours worked, depending on work location),and additional pay if working on one of eightobserved holidays. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program viathe Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.
shift supervisor - Store# 15546, 148TH ST SW & HIGHWAY 99 - LYNNWOOD Starbucksshift supervisor - Store# 15546, 148TH ST SW & HIGHWAY 99 - LYNNWOODLynnwood, WA$21.91–$24.8701961 hours based on a 40 hour week up to 40 hours annually (64 hours in California) after an introductory period, sick time (accrued at1 hour for every 25 or 30 hours worked, depending on work location),and additional pay if working on one of eightobserved holidays. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program viathe Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.
shift supervisor - Store# 09319, INTERURBAN AVENUE Starbucksshift supervisor - Store# 09319, INTERURBAN AVENUESeattle, WA$27.62–$31.3501961 hours based on a 40 hour week up to 40 hours annually (64 hours in California) after an introductory period, sick time (accrued at1 hour for every 25 or 30 hours worked, depending on work location),and additional pay if working on one of eightobserved holidays. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program viathe Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.
shift supervisor - Store# 02937, PIER 55 Starbucksshift supervisor - Store# 02937, PIER 55Seattle, WA$27.18–$30.8501961 hours based on a 40 hour week up to 40 hours annually (64 hours in California) after an introductory period, sick time (accrued at1 hour for every 25 or 30 hours worked, depending on work location),and additional pay if working on one of eightobserved holidays. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program viathe Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.
NewTransportation Operations Supervisor LSG Sky ChefsTransportation Operations SupervisorSeattle, WA$78,000–$82,000The ideal candidate thrives in a high-pressure, time-sensitive environments, has 2 years of progressive leadership in Distribution/Logistics, is experienced in managing union and/hourly workforces and has proficiency with work force management scheduling and reporting tools, along with basic Microsoft Office skills. As a Transportation Operations Supervisor, you’ll be tasked with overseeing and coordinating all ground-level activities related to aircraft catering and loading, actively monitoring performance and safety, and leading by example to foster accountability, teamwork, and continuous improvement.
NewOperations Coordinator Penske Truck RentalOperations CoordinatorTUKWILA, WAWillingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required. Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward.
Mortgage Loan Officer - Operations to Production Generations Home LoansMortgage Loan Officer - Operations to ProductionPoulsbo, WA$100,000–$300,000 / yearYou will work with buyers, real estate partners, and internal teams to structure financing solutions, manage client expectations, and provide a reliable mortgage experience from first conversation through closing. Your knowledge of loan flow, documentation, timelines, and internal process will help you build credibility with clients and referral partners while developing long-term production.
NewAssistant Branch Manager Herc Rentals IncAssistant Branch ManagerSeattle, WA$80,000–$85,000 / yearPlease be advised that the actual salary offered for any position is subject to the company's sole discretion and may be influenced by various factors, including but not limited to the candidate's qualifications, experience, location, and overall fit for the role. Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with 2025 total revenues reaching approximately $4.4 billion.
NewSupervisor Clinic Operations RN - Outpatient Surgery Providence Health and ServicesSupervisor Clinic Operations RN - Outpatient SurgerySeattle, WAOur strong team environment and respect for our people—at all levels and from all backgrounds—allow us to provide authentic care that achieves the highest-quality patient outcomes, backed by the strong network of resources and support through our affiliation with the Providence family, including local partners like Swedish Health Services. Pacific Medical Centers (PacMed) is a private, not-for-profit, primary and integrated multi-specialty health care network with outpatient clinics and primary and specialty care providers in King, Snohomish and Pierce counties.
Operations Director - Healthcare Full Circle Natural MedicineOperations Director - HealthcareSeattle, WA$80,000–$90,000 / yearIf you are an experienced operations leader who thrives on building systems, supporting teams, and creating an exceptional experience for those you serve, this is an opportunity to join a respected, established woman-owned naturopathic clinic in one of Seattle’s most desirable neighborhoods and partner directly with the owner on the clinic’s next phase of growth. As the clinic’s director, they will focus on daily operations, work closely with the doctors and admin team, and take ownership of the clinic’s operations.
NewStarbucks Cafe Manager - Seattle Convention Center AramarkStarbucks Cafe Manager - Seattle Convention CenterSeattle, WA$91,000–$93,000The Café Manager will create a welcoming environment for guests, develop team members, and drive operational excellence during convention, event, and peak-volume periods. Ensure proper merchandising, product presentation, and cleanliness throughout the café.Monitor inventory levels and order products to support business needs while minimizing waste.
NewLead Clinical Supervisor - Night Shift, CDF Downtown Emergency Service CenterLead Clinical Supervisor - Night Shift, CDFPioneer Square, WA$97,701.60–$110,540.40 / yearDESC operates five shelter/emergency housing programs, 19 permanent supportive housing facilities with over 1,750 units, several hundred additional scattered site apartments, and a range of behavioral health services including outpatient mental health and substance use disorder treatment, residential crisis stabilization, street outreach, mobile crisis response, and treatment for opioid use disorder. CSC includes the Crisis Diversion Facility (CDF), a residential acute crisis stabilization program, and Crisis Diversion Interim Services (CDIS), a step-down program serving individuals who are homeless or at risk of homelessness.
NewRemote Traveling Fuel Superintendent (Commercial) JobotRemote Traveling Fuel Superintendent (Commercial)Seattle, WARemote$110,000–$140,000 / yearHigh-Visibility Fuels Superintendent opportunity with a rapidly growing construction firm building large-scale fueling and energy centers across Hawaii and the Western U.S. This role is travel-heavy, with per diem and housing fully covered on Hawaii projects, and offers the chance to lead complex field operations from dirt work through turnover. Ideal candidates bring hands-on experience with underground fuel storage tank installation and removal, C-store or casino fueling buildouts, and strong coordination across subcontractors, inspectors, and jurisdictions.
New(Overnight Shift) Operations Manager LSG Sky Chefs(Overnight Shift) Operations ManagerSeattle, WA$86,417.73–$105,000As a trusted partner to the nation’s leading airlines and retailers, we proudly deliver millions of meals and exceptional service experiences every year across 43 sites throughout the United States. This role serves as the primary onsite leader overnight, responsible for managing escalations, directing teams, and maintaining operational performance in a fast-paced environment.
NewPart Time Shift Supervisor in Costco CDS (Club Demonstration Services)Part Time Shift Supervisor in CostcoLake Stevens, WA$22.24We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining Advantage Solutions means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries.
NewLine Cook 2 SSPLine Cook 2Issaquah, WA$26.36Our restaurant portfolio in the Seattle-Tacoma International Airport is comprised of brands such as: Ballard Brew Hall, Mi Casa Cantina, Greedy Cow, Pei Wei, Bad Egg, and many more. Join Our Team as a Cook 2 at Seattle-Tacoma International Airport If you thrive in a fast-paced food environment and are ready to take on a challenging and rewarding role, we want to hear from you!
NewLine Cook 1 SSPLine Cook 1Seattle, WA$25.36At SSP America, our Line Cooks have the important role of receiving food orders, preparing delicious dishes for our guests, properly setting up the kitchen so every Expert has the product and tools easily accessible during their shift. Our restaurant portfolio in the Seattle-Tacoma International Airport is comprised of brands such as: Ballard Brew Hall, Mi Casa Cantina, Greedy Cow, Pei Wei, Bad Egg, and many more.
NewFood Service Worker SSPFood Service WorkerSeattle, WA$22.86Return all items used during your shift to the proper place, clean and organize all work and storage areas (including all coolers and refrigerators), empty and re-line all trash containers. Our restaurant portfolio in Seattle-Tacoma International Airport includes Capitol Hill, Ballard Brew Hall, Mi Casa Cantina, LouLou Market and Bar and many more.
NewUtility / Dishwasher SSPUtility / DishwasherSeattle, WA$23.40Maintain the cleanliness of all surfaces and equipment (i.e., floors, ceiling tiles, walls, windows, worktables, hoods, vents, grills, refrigerators, service counters, storage areas, etc.). Our restaurant portfolio in the Seattle-Tacoma International Airport is comprised of brands such as: Ballard Brew Hall, Mi Casa Cantina, Greedy Cow, Pei Wei, Bad Egg, and many more.
Operations Manager Kitchen and MoreOperations ManagerBellevue, WAFull timeTwo years of operations management or financial management experience, including experience in: Budgeting, forecasting, and analyzing costs for business operations or projects. Oversee daily business operations for a kitchen and bathroom remodeling company, with emphasis on financial performance, vendor management, and project execution.
Line Cook Bellewood LLCLine CookIssaquah, WA$21–$23 / yearFull timeBellewood is a beautifully situated, non-medical senior living and retirement community providing a warm and inviting living space for its residents to retire in style. Previous experience in restaurants or more formal culinary training is important, yet strong customer service skills, patience, and courtesy for others are the hallmarks of all our employees.
Waiter/Waitress Company ConfidentialWaiter/WaitressLynnwood, WA$25–$35 / hourFull timeMust have experience in Japanese or Chinese restaurants, be responsible, quick to learn, familiar with restaurant operations, and able to maintain daily cleanliness and hygiene. Hiring part-time or full-time servers.
Project Management Director/PDS Lead JLLProject Management Director/PDS LeadSeattle, WAFull timechild care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Business Valuation Director CliftonLarsonAllen LLPBusiness Valuation DirectorSeattle, WA$114,800–$195,000 / yearFull timeOur Valuation Managers and Directors enjoy doing the following: Bringing new ideas for process improvementContributing to further development of automation toolsFlexibility to be part of an engaging team with diverse assignments include economic damages, Foreign Corrupt Practices Act and white-collar crime defense teamsBuilding client and referral relationships while providing valuation and other consulting services to clients. The Valuation Manager or Director will serve as a key contributor in CLA's VFLI team collaborating with clients and teammates on business and intangible asset valuations for financial reporting, tax reporting, transactions, strategic planning and other purposes.
Sr Manager Operational Risk & Controls BECUSr Manager Operational Risk & ControlsSeattle, WAFull timeFirst Line Risk Leadership:Serve as the primary First Line of Defense Operational Risk leader for MDX, providing clear governance, oversight, monitoring, and reporting across all business activities. Control Automation & Optimization:Partner with Technology and Enterprise Risk to design, implement, and mature manual, semi-automated, and fully automated controls that improve efficiency, accuracy, and sustainability.
Director, People Operations BECUDirector, People OperationsSeattle, WAFull timeChampion HR Technology and Innovation: Maximize the use of HR systems and technology solutions, including platforms such as Workday, to streamline processes, improve service delivery, reduce operational risk, and support data-driven decision-making. Drive Operational Excellence: Oversee high-volume HR operations through a shared services approach, improving the employee experience across the full employee lifecycle while enhancing service delivery, automation, and operational efficiency.
Communications Operations Director - Content BECUCommunications Operations Director - ContentSeattle, WAFull timeData-Driven Strategy & Insights: You'll apply a strong analytical mindset to ensure content and programming solve real business problems, developing metrics, research, tracking, and targeting strategies-including competitive insights-to inform decision-making. Executive & Leader Partnership: You'll build trusted relationships with executives and organizational leaders, serving as a strategic advisor in the design and execution of content and programming for diverse internal and external audiences.
Operations Coordinator Advantage Technical Services, IncOperations CoordinatorKent, WA$20–$20.01 / hourFull timeAt Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact. As part of RGF Staffing and Recruit Group, anHRpowerhouse behind big names like Indeed and Glassdoor, we've got the muscle and the know-how to get you where you want to go.
AV Installation Superintendent One Diversified LLCAV Installation SuperintendentTukwila, WA$38.43–$52 / hourFull timeServing a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back. Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments.
Lead Production Associate Cornerstone Building Brands, Inc.Lead Production AssociateAuburn, WAFull timeMonitor line staffing, and recommend plans to adjust staffing levels daily, to achieve established goals for each line of responsibility to ensure production levels are met while controlling manpower costs. Complies with and enforces all company safety policies to ensure accident free facility, which includes, but is not limited to, assisting in identifying and correcting machine and work area safety issues, as well as conducting accident investigations as required.
Production Supervisor Bimbo Bakeries USA INCProduction SupervisorKent, WA$73,100–$95,000 / yearFull timeIt is critical that theTeamLeader builds a culture of continuous improvement and operational excellence, providing consistent leadership in working withbakeryleadership and associates while emphasizing teamwork and collaboration that leads to high-quality products, high associate engagement, and successful financial results. Operational Execution:This role requires the ability to think strategically about business needs, set data-based priorities, and build plans with their associates, fellow TeamLeadersand their Department Leader to achieve improved business KPIs.
Food Service Manager Bellevue Community CollegeFood Service ManagerBellevue, WAFull timeGenerous https://www.bellevuecollege.edu/hr/benefits/ is offered through Washington State plans that includes multiple medical, dental, life and disability coverage choices for employees and dependents; choices of retirement and deferred compensation plans; paid holidays, sick, and vacation plans; transit program, reduced tuition, employee discounts and memberships, etc. Employees at Bellevue College benefit from opportunities to expand their skills, contribute to meaningful work that changes lives, and engage in a community that is deeply committed to inclusion.
Assistant General Manager JLLAssistant General ManagerSeattle, WAFull timeWhether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law.
Division Operations Director in Science Bellevue Community CollegeDivision Operations Director in ScienceBellevue, WA$87,556–$126,956 / yearFull timeThe Division Operations Director provides support for the delivery of instruction and student success in fulfillment of the College's mission and vision by managing Division and program budgets, calculating and monitoring full-time faculty workload, supervising staff, and establishing common filing systems and procedures while ensuring compliance with records management. Generous https://www.bellevuecollege.edu/hr/benefits/ is offered through Washington State plans that includes multiple medical, dental, life and disability coverage choices for employees and dependents; choices of retirement and deferred compensation plans; paid holidays, sick, and vacation plans; transit program, reduced tuition, employee discounts and memberships, etc.
Director Business Banking BECUDirector Business BankingTukwila, WAFull timeStrengthen Partner Ecosystems: Build and maintain relationships with key business partners across services like payroll, merchant services, treasury management, and investments-ensuring strong service delivery and collaboration. Manage and Optimize the Portfolio: Build and oversee a business banking portfolio that delivers strong returns to members while maintaining operational excellence, policy adherence, and a seamless member experience.