IT Help Desk Technician Emerald Resource GroupIT Help Desk TechnicianCleveland, OhioWith over 25 years of experience, we have built a reputation as an industry leader in IT recruiting , working with a diverse range of clients from startups to Fortune 500 companies. Don't just take our word for it, check out our hot vacancies and see for yourself on our website at www.emeraldresourcegroup.com and navigate to our "Careers" page.
IT Manager and Systems Administrator Pride OneIT Manager and Systems AdministratorMedina, OH$80,000–$105,000Pride One Construction is currently searching for a full-time IT Manager and Systems Administrator to serve as the primary internal IT resource, providing exceptional support to employees, and partnering with Pride One's external service providers on strategic initiatives, escalated technical issues, cybersecurity, and infrastructure management. Partner with external MSP to oversee Microsoft 365 administration, identity and access management, endpoint management, patch management, network and wireless infrastructure, backup and disaster recovery processes, cyber security monitoring and remediation activities.
IT Systems Administrator Truth For LifeIT Systems AdministratorChagrin Falls, OHKey responsibilities include administering and maintaining on-premises and/or cloud-based servers, designing and supporting system architectures, and ensuring high availability, performance, and reliability of core services. You will play a lead role in strengthening the organization’s security posture by maintaining PCI compliance and advancing security best practices, including responding to security incidents and supporting security awareness initiatives.
Senior Project Support / Federal Travel Help Desk Specialist - Nasa Glenn Research Center ASRC Federal Holding CompanySenior Project Support / Federal Travel Help Desk Specialist - Nasa Glenn Research CenterCleveland, OHRemoteThis position functions as a primary point of contact for travelers, travel arrangers, approving officials, and financial personnel by resolving complex travel issues, interpreting travel regulations, and providing expert guidance regarding authorizations, reservations, vouchers, reimbursements, and travel system functionality. Proficiency with Microsoft Office Suite (Excel, Word, Outlook, PowerPoint, Teams), Help Desk ticketing systems, Knowledge Management systems, Adobe Acrobat, SharePoint, and Virtual Meeting platforms.
IT Help Desk Support - Level II K2 StaffingIT Help Desk Support - Level IICleveland, OhioMinimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
IT Support Specialist CSM CompaniesIT Support SpecialistRichfield, OHMaintain helpdesk and Project Management records of daily communication transactions, problems and remedial actions taken or installation activities. Escalate major hardware or software problems or defective products to tier 2 support (technicians or Help Desk Manager) or tier 3 (vendors) for service.
IT Operations Manager Ohio Business MachinesIT Operations ManagerCleveland, OH$75,000–$85,000 / yearThis role ensures that service desk operations, technicians, engineers, cabling resources, and operational processes are aligned, efficient, and delivering a high-quality client experience across all supported regions, with primary focus on Cleveland, Columbus, and Cincinnati. Maintain operational oversight of the teams supporting core technologies and services, including Microsoft 365, endpoint management and security, network infrastructure, backup and disaster recovery, field services, and low-voltage cabling.
IT Professional U.S. NavyIT ProfessionalAvon, OHKey Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders. Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations.
Network Support Technician (Government) AT&TNetwork Support Technician (Government)Brunswick, OhioMust maintain a state of travel readiness required to take prompt action on support requests which may require local and/or overnight travel to Government locations (Local short notice travel to customer sites is common, extended overnight and air travel is typically less than 5% per year). The NST reports to an Area Technical Lead and provides IT Field Operations (ITFO) support for 24x7 LANs and associated applications, peripherals, connectivity, and end-users in a Service Desk supported Tier II environment.
NewSenior Manager, Corporate IT (Remote) DripsSenior Manager, Corporate IT (Remote)Cleveland, OHRemoteThis is a hands-on leadership role: you'll manage a team of IT professionals, lead corporate IT operations and internal technology services across identity, endpoints, corporate SaaS, ITSM, device lifecycle, vendors, documentation, and operational automation, and act as the connective tissue between IT, InfoSec, and the rest of the company. Own and drive ticket deflection and AI automation: expand self-service, AI-assisted support (including our internal AI help desk agent), and workflow automation to reduce ticket volume and speed up resolution, and use those gains to hold the team's size steady while supporting a growing employee base as Drips scales.
NewSenior Manager, Corporate IT DripsSenior Manager, Corporate ITCleveland, OHRemoteThis is a hands-on leadership role: you'll manage a team of IT professionals, lead corporate IT operations and internal technology services across identity, endpoints, corporate SaaS, ITSM, device lifecycle, vendors, documentation, and operational automation, and act as the connective tissue between IT, InfoSec, and the rest of the company. Own and drive ticket deflection and AI automation: expand self-service, AI-assisted support (including our internal AI help desk agent), and workflow automation to reduce ticket volume and speed up resolution, and use those gains to hold the team's size steady while supporting a growing employee base as Drips scales.
IT Manager, Risk & Operations ConsultNetIT Manager, Risk & OperationsCleveland, OHFor over 25 years, we have connected thousands of consultants with meaningful roles through a personal, communication-driven approach, partnering with a diverse client base to build high-performing teams and create lasting impact. The Manager of IT Operations & Risk is responsible for leading the infrastructure team, providing direction and guidance to the team, including System Administrators, DevOps Engineers, and Help Desk Technicians.
IT Database Analyst Medical MutualIT Database AnalystCleveland, OhioFollowing DBA guidelines and best practices for backup and recovery - ensures data integrity for assigned applications by designing backup procedures with consideration for quick onsite recovery and disaster recovery at an offsite location. Whether you are working remote or in the office, employees have access to on-site fitness centers at many locations, or a gym membership reimbursement when there is no Medical Mutual facility available.
IT Systems Administrator The CentersIT Systems AdministratorCleveland, OHWhat You'll DoInfrastructure Support & Administration- Serve as a hands-on resource for the administration, configuration, and maintenance of physical and virtual servers, workstations, firewalls, and wired and wireless network infrastructure across OSI layers 1-7.Telephony Systems- Support and maintain agency telephony environments, including POTS, PBX, and VoIP systems. This role offers a genuine opportunity to contribute meaningfully, expand your skill set, and work across a wide range of modern technologies - including Microsoft Azure, Microsoft 365, virtualization, firewalls, and multi-layered networking environments.
NewSupervisor, IT Support Bluebird Network LLCSupervisor, IT SupportIndependence, OHABOUT THE COMPANY: Bluebird Fiber is a premier fiber telecommunications provider of internet, data transport, and other services to carriers, businesses, schools, hospitals, and other enterprises in the Midwest. POSITION PURPOSE: The Supervisor, IT Support position leads and supports the daily operations of the organization's technology environment, ensuring systems, networks, and applications run securely, efficiently, and reliably.
NewIT Service Desk Temp Flynn Restaurant Group LPIT Service Desk TempIndependence, OHResponding to incidents (issues impacting IT services) and problems (one or more related incidents impacting IT services), all while providing excellent customer service. Our Level I Service Desk Team supports customers with IT-related problems, functioning as the first point of contact between users and the company.
Information Technology Professional (IT Support) U.S. NavyInformation Technology Professional (IT Support)Bedford, OHKey Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders. Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations.
IT Technical Support Specialist Snap OnIT Technical Support SpecialistRichfield, OhioMay provide assistance concerning the use of deskside tools including hardware, software, printing, hardware/software installation, electronic mail, operating systems, network issues, web support, telecom, and general technical troubleshooting. 1. *Configure and install personal computer hardware and software as assigned including new PC setup, reconfiguration of existing PCs, hardware and software troubleshooting, PC inventory management and proper disposal of obsolete deskside equipment per company policies and procedures.
Desktop Support Specialist/ IT Infrastructure Support Alivia Technology and InvestmentsDesktop Support Specialist/ IT Infrastructure SupportCleveland, OhioThe duties of an IT technician include being a reference point for all IT related queries at the user level, responding to user needs in a timely manner and ensuring the optimal running of all systems, among other technical duties. Providing support to users and being the users point of contact to work tickets entered into Service Now providing support and closure of tickets in a timely manner.
I.T. Support Specialist Huntington Bank Field Aramark Corp.I.T. Support Specialist Huntington Bank FieldCleveland, OH$21–$22 / hourThis includes providing hands on support for POS, back office, networking and other systems ensuring that they are aligned with the IT Lead for the venue who will also support department and company initiatives. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.