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ADAPTED_NOW

HOUR

Retail Store Manager

Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives. You will also engage with customers to learn about their beauty and style choices, enhance your creativity through customer consultation and make-up and product application, and feel satisfied when your skills and passion for beauty help you and your team reach sales targets.

KBSkills

ACTIVE

Be part of an amazing storyMacy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.Job OverviewAs a Counter Manager in the Macy's Cosmetics Department, you will be responsible for managing all aspects of a cosmetics line, including coaching a team of skilled Beauty Advisors. You will also engage with customers to learn about their beauty and style choices, enhance your creativity through customer consultation and make-up and product application, and feel satisfied when your skills and passion for beauty help you and your team reach sales targets. What We Can Offer YouJoin a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.Some additional benefits we offer include:<ul><li>Merchandise discounts</li><li>Performance-based incentives</li><li>Annual merit review</li><li>Employee Assistance Program with mental health counseling and legal/financial advice</li></ul>Access the full menu of benefits offerings <a href="https://employeeconnection.net/CareerSiteMedia/2024_2025_Hourly_BAAG_Macys_Bloomingdales.pdf" rel="nofollow">here</a>.What You Will Do<ul><li>Inspire teamwork to reach sales goals and elevate the customer experience</li><li>Create lasting connections with customers who are passionate about cosmetics, beauty, and fragrance</li><li>Review and analyze business performance of daily, weekly, monthly, seasonal, and annual sales results</li><li>Develop and implement business driving events to achieve department goals</li><li>Supervise proper presentation, organization, storing, and replenishment of stock</li><li>Sell merchandise through effective customer service techniques and professional selling skills to reach personal productivity goals</li><li>Meet and exceed your own and the company’s sales goals</li><li>Work well with vendors to get the best business outcomes</li><li>Manage vendor events and promotions, including scheduling and execution</li><li>Maintain compliance with all hygiene standards</li><li>Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities</li></ul>Skills You Will NeedLeadership: Demonstrated ability to lead a team effectively, providing guidance, support, and coaching to drive performance and engagement.Subject Matter Expertise: Proficiency in vendor line(s) and beauty trends serving as a knowledgeable resource in this area.Analytical Skills: Capability to utilize metrics and analyze detailed reporting to develop action plans for achieving sales goals.Communication: Strong communication skills, both written and verbal, to facilitate open and continuous communication within the team and across functional lines.Interpersonal Skills: Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments.Creativity and Strategic Thinking: Ability to think creatively, strategically, and technically to address business challenges and opportunities.Detail Orientation: Careful attention to detail in handling daily tasks, examining reports and making sure business goals are metCollaboration: Partnership with the Prestige and total Beauty team to drive line sales and deliver the customer experienceWho You Are<ul><li>Able to coach and provide feedback to Beauty Advisors to exceed daily goals</li><li>Possess a passion and a business-minded attitude to succeed in a performance-based setting</li><li>Able to resolve customer problems in a constructive and forward-looking way and of managing multiple tasks at once in a fast-paced environment </li><li>Enthusiasm for the beauty industry and the skills to provide outstanding customer care </li><li>Strong organizational skills to manage multiple tasks at once while maintaining superior results</li><li>Flexible and able to use sound judgment in ambiguous situations</li><li>Flexible availability, including days, evenings, weekends and holidays, with regular, dependable attendance and punctuality </li><li>3 to 5 years of relevant work experience</li></ul>Essential Physical Requirements You Will Perform<ul><li>This position requires lifting, constant moving, standing, and reaching with arms and hands.<ul><li>Involves standing for at least two consecutive hours, lifting at least 25lbs., stooping, kneeling, crouching, and climbing ladders</li><li>Reaching, including above eye level, crouching, kneeling, stooping and color vision.</li></ul></li><li>Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions</li></ul>About UsThis is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.Join us and help write the next chapter in our story - Apply Today!  This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.  BEAUTY00This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.By applying, you consent to your information being transmitted by Monster to the Employer, as data controller, through the Employer’s data processor SonicJobs. See Macys Privacy Policy at https://ebwh.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/pages/12005 and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions

Macy’s

Retail Cosmetics Counter Manager - Estee Lauder, Riverpark - Full Time

Adobe Fireworks

Analysis Skills

Beauty Industry

Business Analysis

Business Development

Coaching

Communication Skills

Customer Experience

Customer Support/Service

Detail Oriented

Distribution Services

Employee Assistance Plan

Exceeded Sales Goal

Financial Planning

Interpersonal Skills

Leadership

Legal

Lift/Move 25 Pounds

Maintain Compliance

Meet Sales Quota

Metrics

Mobile Devices

Multitasking

Online Shopping

Organizational Skills

People Management

Performance Analysis

Physical Demands

Presentation/Verbal Skills

Psychiatry and Mental Health

Resolve Customer Issues

Retail

Revenue Growth

Sales

Team Lead/Manager

Team Player

Technical Strategy

Transaction Processing/Management

Writing Skills

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