WHAT YOU WILL BRING: High School Diploma or GED required 3+ years' experience in retail or customer service industry related profession Experience in operations or back of house preferred Proven ability to effectively lead and influence people; leadership experience preferred Process and detail oriented with a systematic approach to work You will be an analytical problem solver; capable of identifying areas of inefficiency and creating solutions Availability to work open and closing shifts, weekends, and holidays Able to travel up to 10% for required meetings or training PREFERED ADDITIONAL EXPERIENCE: 1+ years previous experience in an Operations Lead or Manager role Experience directly supervising a team of 2+ employees Ability to work on the sales floor on weekends and as needed during the week Prior experience successfully streamlining operational and organizational processes Highly tech savvy with MS Office, Adobe, and AI tools Salary: $52,000.00 to $70,000.00 per year Bonus Eligibility: Yes The pay range provided is a good faith estimate for the position at the time of posting. Retail Operations Assistant Manager - Nashville Retail Operations Assistant Manager - Nashville At Nespresso, we place people and specialty coffee at the heart of what we do.