Parkersburg, WV2 days ago
Required* Must be 18 years or older* High school diploma or equivalent required* Experience with data entry and computer-based systems* Fluent in spoken and written English* Strong organizational, written, and verbal communication skills* Willingness to work flexible shifts, including weekends* Experience with cash handling on computerized systems* Ability to evaluate, troubleshoot, and follow up on customer issues* Skilled in conflict resolution, problem-solving, and negotiation* Customer service-oriented: empathetic, responsive, patient, and conscientious* Ability to multi-task, self-manage, and stay focused* Strong team orientation and interpersonal skillsABOUT MCI (PARENT COMPANY)MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. Required* Must be 18 years or older* High school diploma or equivalent required* Experience with data entry and computer-based systems* Fluent in spoken and written English* Strong organizational, written, and verbal communication skills* Willingness to work flexible shifts, including weekends* Experience with cash handling on computerized systems* Ability to evaluate, troubleshoot, and follow up on customer issues* Skilled in conflict resolution, problem-solving, and negotiation* Customer service-oriented: empathetic, responsive, patient, and conscientious* Ability to multi-task, self-manage, and stay focused* Strong team orientation and interpersonal skillsCONDITIONS OF EMPLOYMENTAll MCI Locations* Must be authorized to work in the country where the job is based.