NewTraveling Superintendent (Retail Construction) JobotTraveling Superintendent (Retail Construction)Oakbrook Terrace, IL$120,000–$160,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We are seeking an experienced Traveling Superintendent to lead field operations on large-scale big box and retail construction projects, including ground-up builds, expansions, and remodels for nationally recognized retailers.
NewRetail Project Supervisor DrivelineRetail Project SupervisorHuntley, IL$45,000–$47,000Retail Project Supervisors are dedicated to managing large-scale resets, new store sets, and more while leading a group of traveling team members. You will have the opportunity to develop and implement new programs to improve efficiency and visibility, train and mentor a team, and travel!
NewRetail Key Carrier Coordinator MarshallsRetail Key Carrier CoordinatorDowners Grove, IL$17–$17.50 / hourKey Carriers alternate their role based on store needs, predominantly performing the role of Coordinator and occasionally acting as Key Carrier, taking on a leadership role in maintaining all aspects of the store. Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates.
NewRetail Key Carrier Coordinator HomeGoodsRetail Key Carrier CoordinatorHoffman Estates, IL$17–$17.50 / hourKey Carriers alternate their role based on store needs, predominantly performing the role of Coordinator and occasionally acting as Key Carrier, taking on a leadership role in maintaining all aspects of the store. Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates.
Associate Quality Engineer- Retail Medline IndustriesAssociate Quality Engineer- RetailNorthfield, IL$67,000–$101,000 / yearFull timeMedline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Liaison between customers and internal Quality teams to ensure alignment on product quality requirements and timely resolution of quality issues.
NewRetail Merchandiser Team Lead The Retail Odyssey CompanyRetail Merchandiser Team LeadLombard, IL$16.80–$16.80Joining Retail Odyssey, an Advantage Solutions company, means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. This includes building displays and end caps, resetting shelves with product rotation, and tracking inventory to ensure that stores and suppliers maximize sales opportunities.
NewRetail Merchandiser The Retail Odyssey CompanyRetail MerchandiserChicago, IL$16.60–$16.60Joining Retail Odyssey, an Advantage Solutions company, means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. This includes building displays and end caps, resetting shelves with product rotation, and tracking inventory to ensure that stores and suppliers maximize sales opportunities.
NewRetail Merchandiser SAS Retail ServicesRetail MerchandiserWoodstock, IL$18–$18Joining SAS Retail Services, an Advantage Solutions company, means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. This includes building displays and end caps, resetting shelves with product rotation, and tracking inventory to ensure that stores and suppliers maximize sales opportunities.
NewSenior Project Manager - General Contractor JobotSenior Project Manager - General ContractorHammond, IN$120,000–$160,000 / yearWe’re a well-established commercial construction firm with nearly a century of experience delivering impactful projects — from healthcare facilities, educational institutions and corporate offices to cultural venues, hospitality, retail, data centers, and mission-critical installations. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
Project Manager - Retail Construction Michael Page USAProject Manager - Retail ConstructionRosemont, IL$120,000–$145,000 / yearFull timeKnown for delivering complex, technically demanding facilities, the firm offers a highly collaborative culture, strong repeat-client relationships, and significant opportunities for leadership growth as the data center sector continues to scale. Join a well-established, mid-sized General Contractor with over two decades of success in the Chicagoland market and a rapidly expanding pipeline of mission-critical and data center projects heading into 2026-2027.
Associate National Account Manager Swisher International, Inc.Associate National Account ManagerChicago, ILBuild and maintain strong working relationships with 7-Eleven Field Operations Advisors (FOAs) and field leadership teams to support executional alignment and account objectives. The Associate assists in customer engagement, internal alignment, and day-to-day account operations to help drive volume, revenue, and overall account performance.
Retail Customer Service Associate FedExRetail Customer Service AssociateChicago, Illinois$18.35–$21.57 / hourFull timeAdoption Assistance Program (regular part-time/full-time employees with 12 months continuous service), LTD & STD Disability (regular full-time employees after completing 180 days of active employment), Life Insurance (part-time/full-time employees are eligible for basic and supplemental life insurance and accidental death and dismemberment (AD&D) on date of hire. The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority.
NewDirector of Product Management, AI - Remote MotiveDirector of Product Management, AI - RemoteChicago, ILRemote$187,000–$260,000 / yearYou will work alongside a star team from engineering, data science, computer vision, research & design, marketing, operations, legal, sales & customer success in a fast-paced, rapidly growing, technology environment to build intelligent experiences to shift behavior and drive ROI-positive impact for customers. Motive serves more than 120,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.
NewProject Manager - Construction - Chicago JobotProject Manager - Construction - ChicagoChicago, IL$100,000–$140,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. A minimum of 3 years of experience as a Project Manager in the Construction industry, with a focus on ground-up commercial and retail construction projects, including Big Box Retail, Health Club, Restaurants, etc.
NewSenior Project Manager - Construction - New Construction JobotSenior Project Manager - Construction - New ConstructionChicago, IL$120,000–$170,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Job Details: We are seeking a highly skilled and experienced Senior Project Manager to lead our multifamily construction projects.
NewJunior Project Manager - Construction - Multifamily JobotJunior Project Manager - Construction - MultifamilyChicago, IL$90,000–$110,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
NewPart Sales Manager – Part Time AutoZonePart Sales Manager – Part TimeBridgeview, ILParts Sales & Inventory Management – Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising. Teamwork – Work collaboratively with store staff and commercial department leaders to maintain seamless operations and customer service excellence.
NewField Quality Associate - Weekend Shift Team Quality Services IncField Quality Associate - Weekend ShiftChicago, ILDemonstrate the ability to maintain a close working relationship with Company team members, customers, service locations, and the general public for the purpose of explanation, interpretation, technical assistance, and non-routine problem-solving. You will serve as the primary liaison between service locations (typically automotive OEMs) and their suppliers, driving continuous improvement initiatives and resolving quality-related issues in a timely and effective manner.
NewProduct Manager, Site Integrations and Payments - Remote PAR TechnologyProduct Manager, Site Integrations and Payments - RemoteChicago, ILRemoteYou will work closely with customers, engineering and design teams, and internal stakeholders to define integration requirements, drive roadmap execution, and ensure the platform meets the operational and business needs of our fuel and convenience partners. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings.
NewSenior Associate Brand Manager, Content & Connections - Kotex® Kimberly-ClarkSenior Associate Brand Manager, Content & Connections - Kotex®Chicago, ILRemote$140,320–$173,360 / yearIn this highly collaborative role, you’ll partner with cross-functional team, including Business Delivery, Agency partners, Search & Content, CEX & Digital, Marketing Operations, and Design, to bring the Kotex® brand to life across every touchpoint. Based in the Chicago Commercial Center with a hybrid work arrangement and reporting to the Content & Connection Leader, you’ll bring strategic leadership across media, design, and owned platforms to fuel consumer love and brand equity.
NewSenior Associate Brand Manager Kimberly-ClarkSenior Associate Brand ManagerChicago, IL$116,380–$143,740 / yearFor Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world, which is why we seek to build a workforce that encompasses the experiences of our consumers. The Senior Associate Brand Manager leads key initiatives related to marketing planning and execution and is accountable for results delivery within Kimberly‑Clark’s Feminine Care business.
NewBrand Manager - Brand Growth & Innovation - Huggies Diapers Kimberly-ClarkBrand Manager - Brand Growth & Innovation - Huggies DiapersChicago, ILRemote$140,320–$173,360 / yearThis role sits within the BG&I organization and owns end-to-end innovation delivery—from early concept development through readiness for commercialization—while ensuring execution through Kimberly-Clark’s Brilliant Execution framework. When you join our team, you’ll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.
Assistant Store Manager - Spirit Spencer Gifts - Spirit HalloweenAssistant Store Manager - SpiritNorridge, IL$17.40–$17.65 / hourThe Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store ensuring maximum sales/profitability by establishing and maintaining Guest Services, developing staff, controlling expenses, shrinkage and all aspects of merchandising and inventory control. The Assistant Store Manager supports the Store Manager in the staffing, setup, merchandising, pack-up and teardown of a Seasonal Store.
Store Manager - Spirit Spencer Gifts - Spirit HalloweenStore Manager - SpiritWheaton, IL$20.50–$20.75 / hourThe Store Manager oversees and is accountable for the total operation of a store ensuring maximum sales and profitability by establishing and maintaining Guest Services and, controlling expenses. The Store Manager is responsible for shrink, merchandising, inventory control, staffing, setup, pack-up and teardown of a seasonal store.
Store Manager - Spencer's Spencer Gifts - Spirit HalloweenStore Manager - Spencer'sJoliet, IL$22–$22.25 / hourFull timeThe Store Manager oversees and is accountable for the operation of a store, ensuring maximum sales and profitability through controlling expenses, shrinkage, human resources management as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.
NewBranch Manager Sunbelt RentalsBranch ManagerCountryside, IL$77,000–$121,000 / yearRelated experience may include: Operations Manager, Sales Manager, Director of Sales, Director of Operations, District Manager, Rental Manager, Store Manager, Business Development Manager. The Sunbelt Rentals branch manager is titled "Profit Center Manager" because the role is responsible for the overall direction, coordination, and evaluation of the rental center business unit.
Senior Assistant Store Manager Spencer Gifts - Spirit HalloweenSenior Assistant Store ManagerMerrillville, IN$16.75–$17 / hourFull timeThe Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.
Assistant Store Manager - Spencer's Spencer Gifts - Spirit HalloweenAssistant Store Manager - Spencer'sAlgonquin, IL$17–$17.25 / hourFull timeThe Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.
Retail Scan Associate (WASHINGTON MO 63090) Field Audit Services Team, LLC. DBA ScanScapeRetail Scan Associate (WASHINGTON MO 63090)Chicago, ILFull timeScanScape Retail Scan Associates visit a designated selection of stores each week to scan all product barcodes on displays and in aisle locations, including aisle end caps throughout the store. We are hiring part-time Retail Scan Associates to perform in-store data collections at assigned local retailers every week for 52 weeks a year, including holiday weeks.
NewRetail - Associate Boutique Manager, Store Management AritziaRetail - Associate Boutique Manager, Store ManagementSchaumburg, ILThis is a unique opportunityto be part of the team responsible for flawlessly delivering on Sales, Floor, Business, and People Management to exceed daily business goals, while leading, educating, and developing a high performing and engaged store roster. Work with the appropriate Business Support partners to seamlessly lead the day-to-day function of the department in support of corporate objectives, while enabling progressive career development and an incredible employee experience.
NewRetail - Associate Boutique Manager, Boutique Management (Old Orchard) AritziaRetail - Associate Boutique Manager, Boutique Management (Old Orchard)Skokie, IL$32–$39 / hourThis is a unique opportunity to be partof the team responsible for flawlessly delivering on Sales, Floor, Business, and People Management to exceed daily business goals, while leading, educating, and developing a high performing and engaged store roster. Work with the appropriate Business Support partners to seamlessly lead the day-to-day function of the department in support of corporate objectives, while enabling progressive career development and an incredible employee experience.
NewRetail - Associate Boutique Manager, Boutique Management (Woodfield Mall) AritziaRetail - Associate Boutique Manager, Boutique Management (Woodfield Mall)Schaumburg, IL$32–$39 / hourThis is a unique opportunity to be part of the team responsible for flawlessly delivering on Sales, Floor, Business, and People Management to exceed daily business goals, while leading, educating, and developing a high performing and engaged store roster. Work with the appropriate Business Support partners to seamlessly lead the day-to-day function of the department in support of corporate objectives, while enabling progressive career development and an incredible employee experience.
Retail - Store Risk Manager, Enterprise Risk Management (555 North Michigan Ave) Aritzia IncRetail - Store Risk Manager, Enterprise Risk Management (555 North Michigan Ave)Chicago, IL$30–$45 / hourAs the Retail Risk Manager, you will lead the team to: • Work with the appropriate Business Support partners to seamlessly lead the day-to-day function of the department in support of corporate objectives, while enabling progressive career development and an incredible employee experience. Some of the industry-leading benefits you will receive working at Aritzia: • A-OK Cafe - Our world-class cafe located on-site • Product Discount - Maybe youve heard of our famous product discount?
NewRetail - Associate Boutique Manager, Boutique Management (Woodfield Mall) Aritzia IncRetail - Associate Boutique Manager, Boutique Management (Woodfield Mall)Schaumburg, IL$32–$39 / hourThis is a unique opportunity to be part of the team responsible for flawlessly delivering on Sales, Floor, Business, and People Management to exceed daily business goals, while leading, educating, and developing a high performing and engaged store roster. Work with the appropriate Business Support partners to seamlessly lead the day-to-day function of the department in support of corporate objectives, while enabling progressive career development and an incredible employee experience.
NewRetail - Associate Boutique Manager, Boutique Management (Fashion Outlets of Chicago) Aritzia IncRetail - Associate Boutique Manager, Boutique Management (Fashion Outlets of Chicago)IL$32–$39 / hourThis is a unique opportunity to be part of the team responsible for flawlessly delivering on Sales, Floor, Business, and People Management to exceed daily business goals, while leading, educating, and developing a high performing and engaged store roster. Work with the appropriate Business Support partners to seamlessly lead the day-to-day function of the department in support of corporate objectives, while enabling progressive career development and an incredible employee experience.
NewRetail - Associate Boutique Manager, Boutique Management (Old Orchard) Aritzia IncRetail - Associate Boutique Manager, Boutique Management (Old Orchard)Skokie, IL$32–$39 / hourThis is a unique opportunity to be part of the team responsible for flawlessly delivering on Sales, Floor, Business, and People Management to exceed daily business goals, while leading, educating, and developing a high performing and engaged store roster. Work with the appropriate Business Support partners to seamlessly lead the day-to-day function of the department in support of corporate objectives, while enabling progressive career development and an incredible employee experience.
Project Executive, Retail Construction & Program Management Sevan Multi-Site SolutionsProject Executive, Retail Construction & Program ManagementDowners Grove, IL$130,000–$160,000 / yearSevan Multi-Site Solutions is a veteran-owned business that provides construction, program management, real estate & site development, and architecture & engineering services for restaurant, grocery, fuel and convenience store, retail, and government sectors nationwide. Recent honors include 12 consecutive years as a Great Place to Work, placement on ENR's national Program and Construction Management rankings, recognition as one of America's Safest Companies for 2025, and the 2025 Platinum HIRE Vets Medallion Award.
Retail Management Ace HardwareRetail ManagementWauconda, IL$16–$16Discounts for food, restaurants, cell services, electronics, entertainment, books, toys and more from well-known and local retailers. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs.
Director, Retail Leasing Management Core Spaces LLCDirector, Retail Leasing ManagementChicago, IL$150,000–$175,000 / yearThis role is designed for a commercially sharp operator who thrives at the intersection of strategy and execution, building and managing broker relationships across multiple markets, leading deal negotiations from LOI through lease execution, and partnering cross-functionally with Development, Operations, Legal, and Asset Management to protect and grow retail asset value. Prepare comprehensive LOI approval memos covering key business terms, comparison to market comps and underwriting, Net Effective Rent (NER) analysis, and tenant financial and operator background-enabling informed, efficient decision-making for leadership.
Project Executive, Retail Construction & Program Management Sevan Multi-Site Solutions, Inc.Project Executive, Retail Construction & Program ManagementDowners Grove, IL$130,000–$160,000 / yearSevan Multi-Site Solutions is a veteran-owned business that provides construction, program management, real estate & site development, and architecture & engineering services for restaurant, grocery, fuel and convenience store, retail, and government sectors nationwide. Recent honors include 12 consecutive years as a Great Place to Work®, placement on ENR's national Program and Construction Management rankings, recognition as one of America's Safest Companies for 2025, and the 2025 Platinum HIRE Vets Medallion Award.
Portfolio Management Manager- Retail Lending Servicing Product The PNC Financial Services Group IncPortfolio Management Manager- Retail Lending Servicing ProductIL$80,000–$217,100 / yearPNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
NewRetail - Boutique Lead, Boutique Management (Old Orchard) Aritzia IncRetail - Boutique Lead, Boutique Management (Old Orchard)Skokie, IL$26–$32 / hourAs a member of the Store Management Department, you will lead and motivate the teams responsible for selling clothes, delivering world-class client experiences, and building loyal client relationships. Work with the appropriate Business Support partners to seamlessly lead the day-to-day function of the department in support of corporate objectives, while enabling progressive career development and an incredible employee experience.
NewRetail - Boutique Lead, Boutique Management (Fashion Outlets of Chicago) Aritzia IncRetail - Boutique Lead, Boutique Management (Fashion Outlets of Chicago)IL$26–$32 / hourAs a member of the Store Management Department, you will lead and motivate the teams responsible for selling clothes, delivering world-class client experiences, and building loyal client relationships. Work with the appropriate Business Support partners to seamlessly lead the day-to-day function of the department in support of corporate objectives, while enabling progressive career development and an incredible employee experience.
Director, Retail Asset Management Core SpacesDirector, Retail Asset ManagementChicago, Illinois$150,000–$175,000 / yearFull timeThis role is designed for a commercially sharp operator who thrives at the intersection of strategy and execution, building and managing broker relationships across multiple markets, leading deal negotiations from LOI through lease execution, and partnering cross-functionally with Development, Operations, Legal, and Asset Management to protect and grow retail asset value. Prepare comprehensive LOI approval memos covering key business terms, comparison to market comps and underwriting, Net Effective Rent (NER) analysis, and tenant financial and operator background—enabling informed, efficient decision-making for leadership.
Retail Management Specialist RJW Logistics GroupRetail Management SpecialistRomeoville, ILRemoteJob Purpose: The Retail Management Specialist will work directly with the Onboarding, Retail Consolidation, Customer Account Management and Executive teams while ensuring shared successes with additional RJW teams. Work directly with Escalations and Wizard Management team to review all applicable retailer routing rules and help implement any necessary changes for the execution of those rule groups.
Asset & Wealth Management, Client Solutions Group, Retail Insurance - Regional Consultant, Associate - Chicago The Goldman Sachs Group IncAsset & Wealth Management, Client Solutions Group, Retail Insurance - Regional Consultant, Associate - ChicagoChicago, ILRCs partner closely with Insurance Channel Regional Directors and internal coverage teams to help build and deepen relationships with Variable Annuity platforms and insurance‑affiliated broker/dealers, while engaging financial advisors to understand their practices and client needs. Goldman Sachs Asset Management (GSAM) delivers innovative investment solutions through a global, multi‑product platform that offers clients the advantages of working with a leading asset manager, while maintaining a highly consultative and client‑focused approach.
NewCustomer Engineer, Data Management, Retail, Google Cloud Google LLCCustomer Engineer, Data Management, Retail, Google CloudChicago, ILExperience with Oracle or DB2 to PostgreSQL data migrations, including Schema/Code conversion tools, zero downtime migration strategies or technologies, or regression testing strategies and automation tools. Inspire customers and peers to solve difficult problems with ambitious and novel solutions, including product and solution briefings, proof-of-concept work, and coordinating technical resources.
Retail Store Manager NEW Guitar Center IncRetail Store Manager NEWAurora, ILWe strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations.
Retail Store Manager - Fabletics (Fashion Outlets of Chicago - Rosemont, IL) FableticsRetail Store Manager - Fabletics (Fashion Outlets of Chicago - Rosemont, IL)IL$73,000–$88,600 / yearJoin our close-knit team of key players, all focused on hitting ambitious targets and advancing the business while guiding the career paths of 10 to 12 associates and leaders. Knowledge & familiarity of active lifestyle choices such as Yoga, Cycling/Spin, Pilates, Weight Training, Running, Nutrition and other healthy activities.
NewRetail Manager - Fishing Camping CABELA'SRetail Manager - Fishing CampingBolingbrook, IL$58,000–$62,000 / yearStaff the Departments with “service” oriented associates; participates in interviewing and selection, coordinates training, prepares / approves performance appraisals, recommends merit / promotional increases, prepares weekly work schedules, coaches, and motivates associates to promote positive customer relations and a productive team-oriented work environment. Carries out Supervisory responsibilities in accordance with the Company's policies and applicable laws, including interviewing, hiring & training, planning, assigning and directing work; measuring and evaluating performance; rewarding and disciplining associates; addressing complaints and resolving problems.