Retail Broker Manager Swisher International, Inc.Retail Broker ManagerPhoenix, AZPrimary Purpose: The Retail Broker Manager supports the execution of Swisher’s sales, merchandising, and marketing initiatives through effective management of regional broker partners. This role ensures consistent field execution across assigned territories by aligning broker activities with company objectives, optimizing performance, and driving sales growth within retail outlets.
NewRetail Merchandiser - Weekends The Retail Odyssey CompanyRetail Merchandiser - WeekendsScottsdale, AZ$17–$19Joining Retail Odyssey, an Advantage Solutions company, means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives.
NewRetail Merchandiser - Mesa, AZ Anderson Merchandisers, L.L.C.Retail Merchandiser - Mesa, AZMesa, AZ$18.50–$18.50Must be able to lift objects and product up to a maximum of 50 lbs with frequent lifting and/or carrying of objects/products up to 35 lbs., in addition the ability to lift heavy objects up to 100 lbs with assistance from another associate. Merchandising and execution of all assigned projects with required quality and accuracy to maintain account aesthetics and consistently deliver above average project execution compliance.
NewRetail Customer Service Associate FedExRetail Customer Service AssociatePhoenix, ArizonaFull timeThe Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.
NewRetail Department Coordinator MarshallsRetail Department CoordinatorPhoenix, AZ$15.70–$16.20 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store.
NewRetail Backroom Coordinator MarshallsRetail Backroom CoordinatorPhoenix, AZ$16.15–$16.65 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store.
NewRetail Customer Service Coordinator MarshallsRetail Customer Service CoordinatorPhoenix, AZ$16.15–$16.65 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
NewRetail Customer Experience Coordinator MarshallsRetail Customer Experience CoordinatorGilbert, AZ$16.15–$16.65 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
NewTraveling Retail Merchandiser SAS Retail ServicesTraveling Retail MerchandiserPhoenix, AZ$16.50–$16.50Joining SAS Retail Services, an Advantage Solutions company, means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. This includes building displays and end caps, resetting shelves with product rotation, and tracking inventory to ensure that stores and suppliers maximize sales opportunities.
NewRetail Merchandiser SAS Retail ServicesRetail MerchandiserMesa, AZ$15.15–$15.15Joining SAS Retail Services, an Advantage Solutions company, means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. This includes building displays and end caps, resetting shelves with product rotation, and tracking inventory to ensure that stores and suppliers maximize sales opportunities.
NewRetail Merchandiser Team Lead SAS Retail ServicesRetail Merchandiser Team LeadPhoenix, AZ$16.50–$16.50Joining SAS Retail Services, an Advantage Solutions company, means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. This includes building displays and end caps, resetting shelves with product rotation, and tracking inventory to ensure that stores and suppliers maximize sales opportunities.
NewAutomotive Repair Store Manager Sun Devil AutoAutomotive Repair Store ManagerFOUNTAIN HILLS, AZThe Store Manager is responsible for the overall store performance both financial and operational of a market by establishing and maintaining guest services, overseeing and is accountable for the operation of their market by ensuring maximum sales and profitability through expense control, human resource management, and managing operating costs and shrink. Exposure to moderate to loud noises, dust, exhaust fumes, lubricants, petroleum products, vapors, caustic materials, and other hazardous and non-hazardous materials.
NewAutomotive Repair Store Manager Kerry's Car CareAutomotive Repair Store ManagerPhoenix, AZThe Store Manager is responsible for the overall store performance both financial and operational of a market by establishing and maintaining guest services, overseeing and is accountable for the operation of their market by ensuring maximum sales and profitability through expense control, human resource management, and managing operating costs and shrink. Overview: Kerry's Care Care/Wilhelm Automotive (part of the Sun Auto Network) prides itself on being able to provide the best customer service and the highest quality service work available anywhere.
NewAutomotive Repair Store Manager Wilhelm AutomotiveAutomotive Repair Store ManagerGlendale, AZThe Store Manager is responsible for the overall store performance both financial and operational of a market by establishing and maintaining guest services, overseeing and is accountable for the operation of their market by ensuring maximum sales and profitability through expense control, human resource management, and managing operating costs and shrink. Overview: Wilhelm Automotive (part of the Sun Auto Network) prides itself on being able to provide the best customer service and the highest quality service work available anywhere.
NewLead Retail Customer Service Associate FedExLead Retail Customer Service AssociateScottsdale, ArizonaFull timeThe Lead Consultant’s time will be spent taking customer orders; coordinating store activities; providing pricing information; recommending the appropriate FedEx Office products and services; producing complex orders; operating equipment that requires advanced operational knowledge and expertise; managing, monitoring and facilitating all production processes. POSITION SUMMARY: The Lead Consultant is knowledgeable in all areas of the Store’s business, including print, signs & graphics, and shipping, and consistently delivers a positive customer experience to all customers.
NewManager, Business Development (Arizona) John Paul Mitchell SystemsManager, Business Development (Arizona)Phoenix, AZ$65,000–$75,000 / yearWe’ve been serving the professional beauty industry with salon-quality hair care products, styling tools and professional hair color through our family of brands including Paul Mitchell, MITCH, Awapuhi Wild Ginger, Tea Tree, Paul Mitchell Tools, Neuro, The Demi, Paul Mitchell the Color, Blonde, and Color XG. Comprehensive Benefits Package: In addition to base salary, JPMS offers a competitive benefits package to eligible employees, including medical, dental, vision, life, accident, critical illness, and disability insurance, retirement savings plans and company match, paid family leave, education-related programs, paid holidays, discretionary vacation time, and more.
Assistant Store Manager - Spirit Spencer Gifts - Spirit HalloweenAssistant Store Manager - SpiritPhoenix, AZ$17.25–$17.50 / hourThe Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store ensuring maximum sales/profitability by establishing and maintaining Guest Services, developing staff, controlling expenses, shrinkage and all aspects of merchandising and inventory control. The Assistant Store Manager supports the Store Manager in the staffing, setup, merchandising, pack-up and teardown of a Seasonal Store.
Store Manager - Spirit Spencer Gifts - Spirit HalloweenStore Manager - SpiritGilbert, AZ$20.50–$20.75 / hourThe Store Manager oversees and is accountable for the total operation of a store ensuring maximum sales and profitability by establishing and maintaining Guest Services and, controlling expenses. The Store Manager is responsible for shrink, merchandising, inventory control, staffing, setup, pack-up and teardown of a seasonal store.
Store Manager - Spencer's Spencer Gifts - Spirit HalloweenStore Manager - Spencer'sPhoenix, AZ$22.15–$22.40 / hourFull timeThe Store Manager oversees and is accountable for the operation of a store, ensuring maximum sales and profitability through controlling expenses, shrinkage, human resources management as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.
Senior Assistant Store Manager Spencer Gifts - Spirit HalloweenSenior Assistant Store ManagerChandler, AZ$19.15–$19.40 / hourFull timeThe Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.
Assistant Store Manager - Spencer's Spencer Gifts - Spirit HalloweenAssistant Store Manager - Spencer'sChandler, AZ$17.15–$17.40 / hourFull timeThe Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.
Senior Director, IT Product Management (Store Retail Systems) Sprouts Farmers Market IncSenior Director, IT Product Management (Store Retail Systems)Phoenix, AZThe Senior Director is tasked with developing and implementing comprehensive product roadmaps, overseeing the delivery of complex, high-quality portfolios, and leading cross-functional teams to drive business growth, foster innovation, and achieve operational excellence with short to mid-term impact on results. Coaching and Developing Others: Engaging team members and teams in developing and committing to individual development plans that target specific behaviors, skills, or knowledge needed to ensure performance improvement or prepare for success in new responsibilities; planning and supporting the development of individual skills and abilities.
NewRetail Store Manager Sun Com MobileRetail Store ManagerCasa Grande, AZ$40,000–$50,000 / yearSupervise / Join a team of retail sales workers Adjust/adhere to a daily schedule for shift personnel to ensure optimal efficiency Track monthly results and trends for business forecasting Resolve customer complaints/ issues Train team Maintain sales goals Marketing Inventory Motivate team Qualifications: Ability to self-start and maintain motivation Strong leadership qualities Positive and Energetic attitude Pay: $40,000 - $50,000 Job Type: Full-time Shift: 8 hour shift Day shift Evening shift Morning shift Weekly day range: Weekly Weekends Language: Bilingual (Spanish Preferred) Work Location: In person Job description We are seeking a Retail Store Manager to join our team! You will be responsible for the sale of Wireless Devices, Accessories, and Service Plans in a retail setting in partnership with Cricket Wireless to drive company revenue.
NewRetail Store Manager In Training Goodwill of Central and Northern ArizonaRetail Store Manager In TrainingPhoenix, AZPHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. ("GCNA/GIMV") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. Starting Pay :$47,000.00 Annual Position Description: Drives retail business operations at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities, to help fund the Goodwill mission of ending unemployment.
NewRetail Store Manager Goodwill of Central and Northern ArizonaRetail Store ManagerPhoenix, AZPHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. ("GCNA/GIMV") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. Position Description: Drives retail business operations at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities, to help fund the Goodwill mission of ending unemployment.
NewRetail Store Manager PetSmartRetail Store ManagerTempe, AZ$70,000–$121,000 / yearThis role is expected to provide exemplary leadership for the store by driving the company culture and strategies, achieving targeted results, championing exceptional pet parent service and efficient execution of the store's daily business while upholding the company's vision, mission, values, and strategy within the store. PetSmart's Store Leader has leadership oversight of the safety of people and pets, pet parent experience, operational execution, financial outcomes, and all human resource functions within all areas of the store.
Retail Manager NEW Guitar Center IncRetail Manager NEWGilbert, AZWe strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations.
NewRetail Store Manger In Training Goodwill of Central and Northern ArizonaRetail Store Manger In TrainingPeoria, AZPHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. ("GCNA/GIMV") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. Drives retail business operations at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities, to help fund the Goodwill mission of ending unemployment.
Retail Store Manager - Fabletics (Tanger Outlets Phoenix - Glendale, AZ) FableticsRetail Store Manager - Fabletics (Tanger Outlets Phoenix - Glendale, AZ)Glendale, AZJoin our close-knit team of key players, all focused on hitting ambitious targets and advancing the business while guiding the career paths of 10 to 12 associates and leaders. Knowledge & familiarity of active lifestyle choices such as Yoga, Cycling/Spin, Pilates, Weight Training, Running, Nutrition and other healthy activities.
Retail Store Manager Skechers USA IncRetail Store ManagerTempe, AZ$26–$30 / hourServing over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 5,300 Skechers retail locations. WHO WE ARE: Headquartered in Southern California, Skechers-the Comfort Technology Company-has spent over 30 years helping men, women, and kids everywhere look and feel good.
Retail Store Manager, Verge Mobile, a T-Mobile Authorized Retailer - Phoenix, AZ Verge Mobile – a T-Mobile Premium PartnerRetail Store Manager, Verge Mobile, a T-Mobile Authorized Retailer - Phoenix, AZPhoenix, ArizonaFull timeAt Verge Mobile you will be a people-first leader who is ready to take charge, shake things up in the wireless retail space, and make a real difference. Standing and Walking: Must be able to stand for extended periods while assisting customers, managing the sales floor, and overseeing team members.
Retail Store Manager SkechersRetail Store ManagerTempe, ArizonaServing over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 5,300 Skechers retail locations. WHO WE ARE: Headquartered in Southern California, Skechers—the Comfort Technology Company®—has spent over 30 years helping men, women, and kids everywhere look and feel good.
NewRetail Store Manager FIRST CASH FINANCIAL SERVICESRetail Store ManagerPhoenix, AZ$19–$26.48 / hourEligible employees are provided an additional week (40 hours) of vacation after completing one (1) year of active employment and two (2) weeks (80 hours) of vacation on each anniversary date thereafter (*if applicable, the PTO/Vacation grant is adjusted in accordance with state/local municipality requirements). • SICK/PERSONAL: Eligible employees are granted 8 hours (after 6 months of employment) to be used before their first (1st) anniversary and granted 16 hours each anniversary thereafter (years 2-5) (if applicable, sick time is adjusted and granted in accordance with state/local municipality requirements).
Retail Store Manager in Training Goodwill of Central & Northern ArizonaRetail Store Manager in TrainingScottsdale, ArizonaPHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. (“GCNA/GIMV”) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. Drives retail business operations at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities, to help fund the Goodwill mission of ending unemployment.
Retail Store Manager In Training Goodwill of Central & Northern ArizonaRetail Store Manager In TrainingPeoria, ArizonaPHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. (“GCNA/GIMV”) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. Drives retail business operations at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities, to help fund the Goodwill mission of ending unemployment.
Retail Assistant Store Manager Office DepotRetail Assistant Store ManagerGlendale, AZ$18.30–$31.12 / hourAbout The ODP Corporation: The ODP Corporation is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified.
NewRetail Store Manager In Training GoodwillRetail Store Manager In TrainingGlendale, AZPHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. ("GCNA/GIMV") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. Drives retail business operations at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities, to help fund the Goodwill mission of ending unemployment.
NewRetail Store Manager in Training GoodwillRetail Store Manager in TrainingScottsdale, AZPHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. ("GCNA/GIMV") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. Position Description: Drives retail business operations ata Retail Store location for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities, to help fund the Goodwill mission of ending unemployment.
Retail Store Manager PetSmart LLCRetail Store ManagerSan Tan Valley, AZThis role is expected to provide exemplary leadership for the store by driving the company culture and strategies, achieving targeted results, championing exceptional pet parent service and efficient execution of the store's daily business while upholding the company's vision, mission, values, and strategy within the store. PetSmart's Store Leader has leadership oversight of the safety of people and pets, pet parent experience, operational execution, financial outcomes, and all human resource functions within all areas of the store.
Retail Associate Manager, Verge Mobile, a T-Mobile Authorized Retailer - Phoenix, AZ - Spanish Bilingual Preferred Verge Mobile – a T-Mobile Premium PartnerRetail Associate Manager, Verge Mobile, a T-Mobile Authorized Retailer - Phoenix, AZ - Spanish Bilingual PreferredPhoenix, ArizonaFull timeYou will support the Retail Store Manager in being the heartbeat of our location, driving a competitive team to new heights and create amazing customer experiences. At Verge Mobile you will be a people-first leader who is ready to take charge, shake things up in the wireless retail space, and make a real difference.
Retail Store Manager - 2925 First Cash, Inc.Retail Store Manager - 2925Phoenix, AZ$19–$26.48 / hourEligible employees are provided an additional week (40 hours) of vacation after completing one (1) year of active employment and two (2) weeks (80 hours) of vacation on each anniversary date thereafter (*if applicable, the PTO/Vacation grant is adjusted in accordance with state/local municipality requirements). • SICK/PERSONAL: Eligible employees are granted 8 hours (after 6 months of employment) to be used before their first (1st) anniversary and granted 16 hours each anniversary thereafter (years 2-5) (if applicable, sick time is adjusted and granted in accordance with state/local municipality requirements).
NewRetail Store Manager - 2930 First Cash, Inc.Retail Store Manager - 2930Tempe, AZ$19–$26.48 / hourEligible employees are provided an additional week (40 hours) of vacation after completing one (1) year of active employment and two (2) weeks (80 hours) of vacation on each anniversary date thereafter (*if applicable, the PTO/Vacation grant is adjusted in accordance with state/local municipality requirements). • SICK/PERSONAL: Eligible employees are granted 8 hours (after 6 months of employment) to be used before their first (1st) anniversary and granted 16 hours each anniversary thereafter (years 2-5) (if applicable, sick time is adjusted and granted in accordance with state/local municipality requirements).
Retail Store Manager - 2924 First Cash, Inc.Retail Store Manager - 2924Phoenix, AZ$19–$26.48 / hourEligible employees are provided an additional week (40 hours) of vacation after completing one (1) year of active employment and two (2) weeks (80 hours) of vacation on each anniversary date thereafter (*if applicable, the PTO/Vacation grant is adjusted in accordance with state/local municipality requirements). • SICK/PERSONAL: Eligible employees are granted 8 hours (after 6 months of employment) to be used before their first (1st) anniversary and granted 16 hours each anniversary thereafter (years 2-5) (if applicable, sick time is adjusted and granted in accordance with state/local municipality requirements).
NewRetail Manager Arizona StaffingRetail ManagerPhoenix, AZWe purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. Our training department / Savers University develops and delivers robust training to every team member across our organization – from new hires to senior executives.
NewRetail Store Manager FirstCash HoldingsRetail Store ManagerTempe, AZ$19–$26.48 / hourEligible employees are provided an additional week (40 hours) of vacation after completing one (1) year of active employment and two (2) weeks (80 hours) of vacation on each anniversary date thereafter (*if applicable, the PTO/Vacation grant is adjusted in accordance with state/local municipality requirements). • SICK/PERSONAL: Eligible employees are granted 8 hours (after 6 months of employment) to be used before their first (1st) anniversary and granted 16 hours each anniversary thereafter (years 2-5) (if applicable, sick time is adjusted and granted in accordance with state/local municipality requirements).
NewRetail Assistant Manager - Tempe Store The Salvation Army USA Western TerritoryRetail Assistant Manager - Tempe StoreTempe, AZAbility to grasp, push, pull objects such as files, file cabinet drawers, clothing carts, merchandise carts, rolling clothing racks, fixtures, furniture dollies, platform trucks and carts, hand trucks and miscellaneous carts. This is an opportunity to promote a positive shopping/donor experience, enhance customer service, problem-solving and teamwork skills, while contributing to the success of our Program and its participants.
NewRetail Assistant Manager - Main Store The Salvation Army USA Western TerritoryRetail Assistant Manager - Main StorePhoenix, AZAbility to grasp, push, pull objects such as files, file cabinet drawers, clothing carts, merchandise carts, rolling clothing racks, fixtures, furniture dollies, platform trucks and carts, hand trucks and miscellaneous carts. This is an opportunity to promote a positive shopping/donor experience, enhance customer service, problem-solving and teamwork skills, while contributing to the success of our Program and its participants.
Retail Manager Music & ArtsRetail ManagerGilbert, AZFull timeWe strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations.
Retail Store Manager The Michaels Companies IncRetail Store ManagerPhoenix, AZThis includes leading and managing a team; holding the team accountable to deliver a great customer experience while achieving the desired results; ensuring the store and team is ready to deliver the Customer Brand Promises; and planning and communicating store workload activities and KPI's to ensure proper execution by your team within budget. Public retail store setting supervising Team Members and taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.
Retail Manager - Hunting Camping BPS Direct LLCRetail Manager - Hunting CampingGlendale, AZStaff the Departments with "service" oriented associates; participates in interviewing and selection, coordinates training, prepares / approves performance appraisals, recommends merit / promotional increases, prepares weekly work schedules, coaches, and motivates associates to promote positive customer relations and a productive team-oriented work environment. Carries out Supervisory responsibilities in accordance with the Company's policies and applicable laws, including interviewing, hiring & training, planning, assigning and directing work; measuring and evaluating performance; rewarding and disciplining associates; addressing complaints and resolving problems.