Mooresville, NC30+ days ago
Guide analyst level associates to analyze and leverage customer data, site behaviors, pre- and post-transaction data, SOPs, technical rules, and competitive benchmarking to identify opportunities to improve the seller and omnichannel customer experience, including identifying opportunities to improve taxonomy, purchase path (search and navigation), digital content, search engine optimization, and post-transaction results. Produce weekly insights and present to key partners, including but not limited to, following up on the status of cross-functional deliverables, discuss any strategic updates, and partner closely with sellers, business development, seller experience, digital category management, and core merchandising areas.