The position works closely with Data Operations, Data Engineering, Data Architecture, Information Infrastructure, Cybersecurity, application support teams, vendors, and business stakeholders to resolve operational issues, implement changes, improve early-warning capabilities, and ensure reliable delivery of enterprise data services. The incumbent applies systems-analysis techniques to evaluate operational requirements, troubleshoot complex technical issues, document solutions, and identify opportunities to automate repetitive activities, modernize legacy components, and improve operational resiliency.