Knowledge and Skills:• Knowledge of empowerment and self-advocacy techniques• Sensitivity to the cultural, religious, ethnic, disability, and gender issues• Knowledge of human, legal, civil rights, community, and other resources• Knowledge and use of different communication and learning styles• Knowledge of crisis intervention techniques• Ability to balance competing priorities• Ability to make independent judgments and decisions• Ability to work in a professional and confidential capacity• Knowledge of personal computer applications and equipment. May collaborate with Vinfen Nurse Liaison for issues pertaining to the Medication Administration Program (MAP) (as described in MAP Consultant description in Vinfen MAP Policy & Procedure Manual).• Provides education, consultation, and training to staff and personsserved regarding changes in health status, health promotion, and maintenance.•