Provide supportive counseling to individuals with personal, behavioral, or social problems including but not limited to implementing deescalating techniques depending on situational context with individuals supported, facilitating therapeutic groups and house meetings according to individual needs, encouraging individuals in the constructive use of leisure time, and encouraging individuals with attaining daily and long-term treatment goals. Report all emergent problems or concerns, including but not limited to physical altercations, calls to fire or medical emergency agencies, maintenance emergencies, death, and medical and/or psychiatric episodes to the supervisor or director to ensure appropriate response, the safety of all parties, completion of immediate documentation, and needed follow-up per program and regulatory requirements.