Customer Service Specialist Brown University HealthCustomer Service SpecialistProvidence, RI$20.96–$34.61 / hourThe core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate RESPONSIBILITIES: Utilizing the Aged Trial Balance report, review patient accounts to ascertain previous billing and collection action taken and work all credit balances. Brown University Health employees are expected to successfully role model the organization''s values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another.
Senior Financial Clearance Specialist Lahey Hospital and Medical CenterSenior Financial Clearance SpecialistBurlington, MA$21.53–$28.98 / hourContacts patients, providers, and insurance companies to validate data, collect missing information, and resolve information discrepancies, Understands clinical guidelines for payors requiring authorization to better build cases for authorization requests and provide feedback to clinical departments on required notes. Works with the Financial Counselors, clinical departments, outside providers, third-party insurers, and any other individual or entity to assist in resolving patient financial clearance questions or problems in the most effective and positive manner possible.
NewDrug Authorization Specialist Dana-Farber Cancer Institute IncDrug Authorization SpecialistBrookline, MARemote$45,200–$48,600 / yearThe Drug Authorization Specialist, with direct supervision of the Prior Authorization Supervisor, is responsible for managing all work related to drug authorizations for all injectable drug treatment plans ordered by Dana Farber Cancer Institute providers using knowledge of payer coverage policies and applies appropriate payer guidelines to all aspects of drug prior authorization work. Manages referral and authorizations information as assigned through daily work queues and documents activities into the hospital information system; may require contacting physician offices and/or payors for referrals and authorizations via phone calls and/or websites.
NewRegistration Specialist Dana-Farber Cancer Institute IncRegistration SpecialistBoston, MARemote$43,800–$51,100 / yearAssists patients with sign up for Patient Gateway and obtains signature for Registration consent forms via eCheck-In when possible: General Consent for Treatment, HIPAA Notice for Privacy Practice, Patient Rights and Responsibilities, New Patient Information, and DFCI Virtual Care Consent. Manages eligibility and coordination of benefits claim denials as assigned through daily work queues and documents activities into the hospital information system; may require contacting the payer and/or the patient to obtain the correct insurance information.
Senior EMG Technician Boston Medical CenterSenior EMG TechnicianBoston, MA$24.04–$33.65 / hourTroubleshoots software or any related issues to current interface network with IT and EMG EDX Machine Vendors; following protocols making decisions in conjunction with managers should unexpected expenses arise due to such events. POSITION SUMMARY: Under general supervision of a Neuromuscular Neurologist physician, and following established policies and procedures, provides assistance to patients in the EMG Lab and performs nerve conduction studies as requested by physicians.
Business Office Manager Business Office Manager Life Care Centers of America IncBusiness Office Manager Business Office ManagerPlymouth, MAIn this role, you will lead end-to-end revenue cycle management-with specialized oversight of MassHealth (Massachusetts Medicaid), Medicare Part A/B, Accountable Care Organizations (ACOs), Senior Care Options (SCO/One Care), Managed Care, and Private Pay. Direct the MassHealth Application & Pending pipeline: track long-term care applications through local MassHealth Enrollment Centers (MEC), submit required verification documentation, and monitor eligibility determinations.
Medical Staff Office Specialist Lahey Hospital and Medical CenterMedical Staff Office SpecialistWoburn, MA$31.63–$41.73 / hourExperience: Minimum 1-3 years of healthcare administration, medical staff services, credentialing, provider enrollment or related experience; 2 years in a hospital MSO or CVO environment preferred. Job Description: Essential Duties & Responsibilities including but not limited to: Independently manages credentialing applications for initial appointment and reappointment, including application intake, validation, primary source verification, analysis, and ongoing status management.
Senior Clinical Research Finance Specialist Iterative Scopes IncSenior Clinical Research Finance SpecialistCambridge, MA$85,000–$105,000 / yearThe Senior Clinical Research Finance Specialist is a critical member of Iterative Health''s growing Finance team, partnering closely with the Research Finance Manager to own end-to-end accounts receivable operations across sponsor-funded clinical studies and internal research sites. We built a leading performance-driven network of 100+ sites across the US, Europe, India, and Australia, conducting research directly in the communities where care is delivered across gastrointestinal, hepatology, obesity, and cardiology.
Practice Administrator - School of Dental Medicine Tufts UniversityPractice Administrator - School of Dental MedicineBoston, MassachusettsThis includes maintaining a safe environment, assuring that patients' dental needs are addressed in a caring, confidential, timely and thorough manner, ensuring that patients are properly informed about their treatment and clinic procedures, and those procedures are accurately captured in the patient care system by notifying the front desk operations team prior to services being provided and makes sure that residents/students have obtained all patient related consents, waivers and financial responsibilities have been collected in full. What You'll Do: The Practice Administrator oversees the overall management, direction of the clinic/department and directly backs-up all clinic/practice operations and provides leadership, planning, financial management, clinical staff supervision, patient management and operational oversight and implements measures that prevent financial losses related to treatment changes that necessitate separate or additional signed consents/waivers.
Intake Specialist/Medical Receptionist Alcanza Clinical ResearchIntake Specialist/Medical ReceptionistRoslindale, MassachusettsUpdates CTMS with subject profile(demographics) and file/upload W9 form; Assign payment cards and issue stipend payments following visit completion; Coordinates / schedules transportation for volunteers; Maintain tracker of no-show volunteers until reschedule has been completed; Maintain tracker of screening volunteers without an upcoming scheduled appointment; Send weekly reports of appointment statuses to clinic staff to avoid missed appointments; Maintain a list of studies conducted at site and have general understanding of each; Submit medical records requests and track their progress; Sorting and distributing incoming mail; coordinating postage details & pick ups as needed for all outbound mail; Placing supply orders; Compiling office correspondence, filing, copying, collating, scanning as needed; Assist with preparing materials for study startup / SIVs; May assist with special projects as needed; Performs all other duties that may be requested or assigned. Provide answers, information, and conversation to the volunteers making them feel comfortable and confident in their decision to participate in a trial; Answer inbound calls and emails with a high level of customer service; Place reminder calls to confirm scheduled appointment (according to guidelines); Assist with appointment rescheduling as needed; Call volunteers who are 15 minutes or more late to arrive for their appointment; Notify appropriate staff of volunteer’s arrival and ensure they promptly come to greet them; Complete visits in the CTMS with strong attention to detail to ensure the maximum revenue is captured for billing.
Intake Specialist/Medical Receptionist Alcanza Clinical Research LLCIntake Specialist/Medical ReceptionistMAUpdates CTMS with subject profile(demographics) and file/upload W9 form; Assign payment cards and issue stipend payments following visit completion; Coordinates / schedules transportation for volunteers; Maintain tracker of no-show volunteers until reschedule has been completed; Maintain tracker of screening volunteers without an upcoming scheduled appointment; Send weekly reports of appointment statuses to clinic staff to avoid missed appointments; Maintain a list of studies conducted at site and have general understanding of each; Submit medical records requests and track their progress; Sorting and distributing incoming mail; coordinating postage details & pick ups as needed for all outbound mail; Placing supply orders; Compiling office correspondence, filing, copying, collating, scanning as needed; Assist with preparing materials for study startup / SIVs; May assist with special projects as needed; Performs all other duties that may be requested or assigned. Provide answers, information, and conversation to the volunteers making them feel comfortable and confident in their decision to participate in a trial; Answer inbound calls and emails with a high level of customer service; Place reminder calls to confirm scheduled appointment (according to guidelines); Assist with appointment rescheduling as needed; Call volunteers who are 15 minutes or more late to arrive for their appointment; Notify appropriate staff of volunteer's arrival and ensure they promptly come to greet them; Complete visits in the CTMS with strong attention to detail to ensure the maximum revenue is captured for billing.
Collections Specialist Ledgent Finance & AccountingCollections SpecialistBoston, Massachusetts$60–$70In this role, you will be responsible for managing accounts receivable collections activities, reviewing and posting payments, resolving billing discrepancies, and ensuring timely follow-up on outstanding balances. The ideal candidate is organized, proactive, and comfortable communicating with clients, internal stakeholders, and external partners to support efficient cash flow management.
Health Plan Sales Specialist L Brigham and Women's HospitalHealth Plan Sales Specialist LSomerville, MA$63,648–$92,570.40 / yearWorking with some of the most accomplished professionals in healthcare today, our employees have opportunities to learn and contribute expertise within a welcoming and supportive environment that embraces their unique and varied backgrounds, experiences, and skills. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success.
Medical Assistant - Specialty Center - Norfolk Lowell General HospitalMedical Assistant - Specialty Center - NorfolkBoston, MA$22–$25.15 / hourResponds to hourly variations in patient volume, clinician and room availability to continually maximize efficient use of space and resources in the clinic; identifies and provides necessary clinical and administrative preparation pertaining to patient care according to protocols; assists with patient care as warranted and within their scope of practice. In addition, this role focuses performing the following duties: Prepares patient rooms, escorts patients to rooms, takes vitals and documents patient information; assists physicians with procedures and educates patients on specimen collection.
Certified Medical Assistant - Nephrology - Boston Lowell General HospitalCertified Medical Assistant - Nephrology - BostonBoston, MA$21.53–$26.91 / hourResponds to hourly variations in patient volume, clinician and room availability to continually maximize efficient use of space and resources in the clinic; identifies and provides necessary clinical and administrative preparation pertaining to patient care according to protocols; assists with patient care as warranted and within their scope of practice. In addition, this role focuses performing the following duties: Prepares patient rooms, escorts patients to rooms, takes vitals and documents patient information; assists physicians with procedures and educates patients on specimen collection.
Medical Assistant - Urology - Woburn/Boston Lowell General HospitalMedical Assistant - Urology - Woburn/BostonBoston, MA$22–$25.15 / hourResponds to hourly variations in patient volume, clinician and room availability to continually maximize efficient use of space and resources in the clinic; identifies and provides necessary clinical and administrative preparation pertaining to patient care according to protocols; assists with patient care as warranted and within their scope of practice. In addition, this role focuses performing the following duties: Prepares patient rooms, escorts patients to rooms, takes vitals and documents patient information; assists physicians with procedures and educates patients on specimen collection.
Medical Assistant, Certified - Float Pool MelroseWakefield, 24 hours Lowell General HospitalMedical Assistant, Certified - Float Pool MelroseWakefield, 24 hoursMedford, MA$23–$26.91 / hourResponds to hourly variations in patient volume, clinician and room availability to continually maximize efficient use of space and resources in the clinic; identifies and provides necessary clinical and administrative preparation pertaining to patient care according to protocols; assists with patient care as warranted and within their scope of practice. In addition, this role focuses performing the following duties: Prepares patient rooms, escorts patients to rooms, takes vitals and documents patient information; assists physicians with procedures and educates patients on specimen collection.
Medical Assistant, Certified - Wound Center - Boston Lowell General HospitalMedical Assistant, Certified - Wound Center - BostonBoston, MA$23–$26.91 / hourResponds to hourly variations in patient volume, clinician and room availability to continually maximize efficient use of space and resources in the clinic; identifies and provides necessary clinical and administrative preparation pertaining to patient care according to protocols; assists with patient care as warranted and within their scope of practice. In addition, this role focuses performing the following duties: Prepares patient rooms, escorts patients to rooms, takes vitals and documents patient information; assists physicians with procedures and educates patients on specimen collection.
Customer Service Representative Quipt Home MedicalCustomer Service RepresentativeWinchester, MAAs a Customer Service Representative, you are a direct point of contact for any patient, care giver, referral source, or commercial account that contacts Care Medical either in person, over the telephone or via the internet, to provide equipment and/or services. Neat personal appearance with pleasing manner and interpersonal skills · Strong communication skills with capacity to make independent decisions · Medicare/Medicaid and insurance billing, bookkeeping or medical office experience preferred.
Float Medical Assistant South End One Medical of NY, PCFloat Medical Assistant South EndBoston, MA$25.75–$27.75 / hourWhat you'll likely work on: Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary. As a Float Medical Assistant (internally called Lab Services Specialist/ Member Support Specialist) at One Medical, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services.