In addition, Sales Associates are responsible for cultivating strong client relationships and assisting with store operations as needed.Roles and Responsibilities: Achieve or exceed personal sales goals as established by the Store Manager and develop a complete knowledge of the merchandise Provide exceptional customer service Capture all CRM data in accordance with Company guidelines Establish rapport with actual or potential customers Merchandise product in accordance with Company guidelines Maintain a neat, clean and professional working environment Monitor and maintain merchandise to ensure cleanliness of the product, accurate ticketing and proper display Assist in the maintenance of merchandise control logs as designated by the Store Manager Follow all security and loss prevention procedures in accordance with corporate policies Service watches which includes sizing and battery changes as needed. Family of Brands: Movado Group, Inc. designs, sources, and distributes MOVADO®, MVMT®, OLIVIA BURTON®, EBEL®, CONCORD®, CALVIN KLEIN®, COACH®, HUGO BOSS®, LACOSTE®, and TOMMY HILFIGER® watches worldwide, and operates Movado company stores in the United States.