Built on a CRM-Less Architecture with a Snowflake-backed Data Cloud, our platform spans Cognitive AI Cloud, Voice Agent, MCP Server, CRM Widgets, and a deep integrations hub- meeting customers where their data already lives instead of forcing them to rebuild on legacy ticketing systems. When the deal closes (or when the customer needs us most), you'll switch hats and embed as a Forward-Deployed Engineer: writing code, shaping data pipelines, building custom integrations, and ensuring the customer realizes value in weeks, not quarters.